




**General Manager for Luxury** **Boutique Resort in Cozumel** A nine\-suite ultra luxury boutique resort in Cozumel, is seeking an exceptional General Manager to lead our operation and elevate the guest experience to the highest standards. We are looking for a highly skilled professional who can confidently take on multiple roles across different departments, maintain operational excellence, and deliver world class service to our distinguished clientele. Key Responsibilities: **The ideal candidate will have demonstrated experience in:** • Food and Beverage Management: Overseeing kitchen operations, coordinating in\-house and external chefs, and maintaining outstanding culinary standards. • Room Operations \& Housekeeping: Ensuring impeccably maintained suites, polished housekeeping execution, and a personalized guest experience. • Procurement \& Supplier Supervision: Managing purchasing processes, supplier performance, quality control, pricing, and inventory accuracy. • Bar Operations: Understanding bar workflows, inventory rotation, recipes, equipment care, and best practices. • Maintenance Oversight: Supervising preventive maintenance programs, daily repairs, and continuous improvement projects. • Ultra Luxury Guest Services: Providing concierge level service, anticipating guest needs, and delivering tailor made experiences. • Team Leadership: Managing teams under pressure, motivating staff, providing training, and guiding HR related solutions. • Executive Coordination: Working directly with ownership, overseeing ongoing projects, launching new initiatives, and preparing structured operational reports. • Reservations Coordination: Supplying timely information to the Reservations Department and ensuring seamless execution of guest preferences and requests. • Continuous Improvement \& Experience Innovation: Leading the creation and implementation of new ideas across all departments to elevate the overall guest experience. **Qualifications** • Proven experience in luxury hospitality management • Strong leadership and communication skills • High level of organization and attention to detail • Ability to thrive under pressure and manage multiple responsibilities • Passion for service excellence and innovative guest experiences • Professional fluency in English; Spanish is a strong advantage • Based in Cozumel or willing to relocate **How to Apply:** If you believe you are the right fit for this role and want to join a highly personalized, luxury oriented hospitality environment, please send your CV and a brief introduction. ***The NON NEGOTIABLE requirements are:*** \- Conversational English. \- Service attitude. \- A related Bachelor's degree. \- Experience in the field of more than 3 years. \- Previous experience in a luxury service \- Settle or reside in Cozumel, or move residence to Cozumel if needed. GRACIAS! Job Type: Full\-time Pay: From $50,000\.00 per month Work Location: In person


