Operations Manager - Maritime

Description

Job Summary: We are seeking a 100% operational profile for a customs brokerage agency, with experience in maritime customs clearance and managing teams in active operations. Key Highlights: 1. Strong leadership in work teams 2. Decision-making under pressure 3. Ability to resolve issues independently without relying on instructions At Spectrum Worldwide, we seek a 100% operational profile for a customs brokerage agency, with hands-on experience in maritime customs clearance and managing teams in active operations. IMPORTANT: Only candidates who have worked directly within a customs brokerage agency (maritime clearance operations, customs entries, traffic) will be considered. Essential Requirements • Bachelor’s degree in International Trade, Customs, or related field • Minimum 5 years of operational experience within a customs brokerage agency • Direct experience in: o Customs clearance o Customs entries (pedimentos) o Daily operations (not just supervision) • Experience leading operational teams • Solid knowledge of the Customs Law, General Rules of Foreign Trade (RGCE), and National Rules of Customs Administration (RRNA) Responsibilities • Supervise active customs clearance operations. • Coordinate the operational team (executives, customs agents, etc.) • Resolve incidents in real time • Ensure compliance with timelines, processes, and customer service standards • Monitor operational KPIs • Provide direct operational support to clients Ideal Candidate Profile • 100% operational focus • Strong leadership in work teams • Decision-making under pressure • Ability to resolve issues independently without relying on instructions • Hands-on field experience—not just administrative Profiles NOT considered: • Sales / Commercial • General logistics without customs brokerage agency experience • Administrative roles without maritime customs clearance operations We Offer • Competitive salary • Meal vouchers • Punctuality and attendance bonus • Statutory benefits (IMSS 100%) • Job stability . -Requirements- Minimum education: Higher education – Bachelor’s degree 5 years of experience Age: between 35 and 50 years Keywords: leader, head, manager, director, chief, lead, leadership, regent, operations, operaciones