Credit Analyst - Administrative Knowledge

Description

Job Summary: Responsible for managing the credit application process, from promotion and disbursement to recovery, ensuring dignified and friendly customer service and achievement of targets. Key Highlights: 1. Growth opportunity and excellent work environment 2. Paid training 3. Work tools JOB OBJECTIVE Select, screen, explain, and assist customers throughout their credit application process, providing dignified and friendly treatment to ensure proper customer acquisition and commitment to the company, thereby contributing to the achievement of sales and recovery targets set by the organization. JOB DESCRIPTION Responsible for the use and safekeeping of the assigned vehicle, daily route tracking, and direct interaction with customers, delivering friendly, courteous, and professional service. Additionally, supports administration across assigned communities by explaining credit requirements, optimizing time, and contributing to sales and objective attainment. MAIN FUNCTIONS Conduct field visits according to the assigned route for credit promotion, disbursement, and recovery. Explain credit terms, payment methods, repayment periods, and company policies to customers. Properly compile credit files, verifying that documentation is complete, valid, and legible. Complete credit applications, promissory notes, and related forms, collecting customer and guarantor signatures. Perform collection activities, delivery of receipts, and payment follow-up. Register and submit generated documentation to the data entry department for validation and control. Prepare and submit daily activity, collection, and route result reports. Support prospecting, sales, and recovery activities per established objectives. Assist in staff training when required by the company. Verify that credit files are complete and accurate. RESPONSIBILITIES Comply with internal credit processes and policies. Safeguard confidential customer information. Maintain respectful and professional treatment toward applicants. Support portfolio recovery when required. Submit reports and information timely and accurately. Contribute to achieving credit disbursement and recovery targets. Possess basic knowledge of Microsoft Office applications. WE OFFER: Growth opportunity and excellent work environment. Weekly salary Paid training Uniforms Work tools Per diem (for out-of-town employees). -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Age: between 24 and 45 years Knowledge: Conflict resolution, Customer service Driver's licenses: A, B, C Willingness to travel: Yes Keywords: analyst, financial, surety company, credit, credit, financial services, administrative