**Job Description** **Head of Educational Services** **Position Objective:** Ensure the proper operation of academic and administrative services that support students' comprehensive development, guaranteeing compliance with institutional guidelines and relevant educational authorities' regulations. **Main Responsibilities:** * Coordinate and supervise enrollment and re-enrollment processes. * Manage academic procedures such as certificates, official documents, transcripts, and diplomas. * Ensure compliance with guidelines from the Ministry of Education and other regulatory bodies. * Coordinate with academic and administrative departments to follow up on accreditation and certification processes. * Supervise and guide school services and other educational service staff. * Implement strategies to improve student and teacher satisfaction and service quality. * Prepare and present academic and administrative performance reports. * Address and resolve academic-administrative issues involving students and parents. **Required Profile:** * Education: Bachelor's degree in Education, Administration, Pedagogy, or related field (postgraduate studies in educational management preferred). * Experience: 2 years in similar positions within educational institutions. * Knowledge: Educational regulations, school records management, academic administration, digital tools for university management. * Skills: Leadership, effective communication, planning, conflict resolution, teamwork, and service orientation. **We Offer:** * Statutory benefits. * Professional growth within the institution. * Collaborative work environment. Employment Type: Full-time Salary: $9,000.00 - $9,500.00 per month Education: * Completed Bachelor's degree (Desirable) Language: * English (Desirable) Work Location: On-site position