Education: High School AGE: 25 to 45 years old Experience: 2 years as a Warranty Manager or Service Professional Advisor in an automotive workshop, basic mechanical knowledge, administrative controls, warranties, timing and workflow. **MAIN FUNCTIONS OR RESPONSIBILITIES OF THE POSITION** * Authorize completed service orders and maintain their records and control * Monitor technician piecework and submit information to Human Resources for payroll processing * Receive and register daily service orders on appointment and work boards * Organize and assign service orders to workshop staff, considering service priority and personnel workload * Supervise and track the service process of each vehicle entering the workshop to ensure necessary repairs are performed and delivery deadlines are met, updating the board accordingly * Prepare daily technician work reports * Prepare daily service order reports for control and filing * Maintain control of pending orders to provide appropriate follow-up * Notify Service Advisors of any anomalies or delays in vehicle service, as well as agreements with customers * Prepare weekly workshop technician work reports, generate graphs, and forward information to the Service Manager * Record next-day appointments on the welcome board * Open internal orders for previous appointments. **BASE SALARY $8,364 plus Commissions** Job type: Full-time Salary: $8,364.00 per month Work location: On-site