**Job Description:** The Reservation Assistant will be responsible for providing timely and professional customer service via phone and WhatsApp. Your primary role will be managing the reservation process, ensuring efficient and high-quality service. **Main Responsibilities:** * Respond to and support customers through phone calls and WhatsApp messages. * Accurately and promptly confirm reservations. * Correctly register and update reservations in the internal system. * Handle requests for changes, modifications, and cancellations according to established policies. * Maintain clear and professional communication with customers and internal departments. Job type: Full-time Salary: $13,000.00 - $13,500.00 per month Benefits: * Salary increases * Free uniforms Work Location: On-site position