Job Summary: Coordinate, maintain, and improve the ISO 9001 Quality Management System, promoting continuous improvement and customer satisfaction at Univar Solutions. Key Highlights: 1. Make an impact on the world and accelerate your career at Univar Solutions 2. Foster continuous improvement and customer satisfaction 3. Work in a diverse, collaborative, and committed team **A place where people matter.** Start your professional journey with Univar Solutions! Here, you can make an impact on the world around you and accelerate your career in areas that motivate and inspire you. Coordinate, maintain, and improve the organization’s Quality Management System in accordance with ISO 9001 requirements, ensuring compliance with system requirements, proper document control, execution of internal audits, and follow-up on corrective actions to promote continuous improvement and customer satisfaction. **WHAT YOU’LL DO:** * Document control: updating the quality policy; controlling procedures, instructions, and forms; maintaining the master list of documents; analyzing the organizational context and its stakeholders; and eliminating obsolete documents. * Indicators and monitoring: monitoring KPIs by process; tracking quality objectives; and analyzing results for Management Review. * Complaints and nonconformities: receiving, recording, and classifying complaints; assigning reference numbers and responsible personnel; issuing acknowledgment to customers; performing root cause analysis (5 Whys, Ishikawa, 8D, Pareto); defining immediate and corrective actions; following up on implementation and collecting evidence; verifying effectiveness and formal closure; and updating the Nonconformity and CAPA/CAPA matrix. * Trend analysis: conducted quarterly; identifying risks and opportunities; updating the risk matrix; and verifying the effectiveness of controls. * Internal audits: developing the annual audit program; executing audits and preparing reports; and following up on findings. * First-, second-, and third-party audits: coordinating and preparing evidence; accompanying the team during audits; and closing out findings. * Training: onboarding for new hires; periodic awareness training for the team; and training on complaint and nonconformity management. * Management Review: preparing the annual report; and drafting meeting minutes with improvement commitments. **WHAT YOU’LL NEED:** * Bachelor’s degree in Industrial Engineering, Quality Engineering, or related field. * Minimum of 3–5 years of experience in quality management. * Experience implementing or maintaining ISO 9001–based systems. * Experience conducting internal audits and managing corrective actions. * Ability to interpret ISO 9001 standard requirements. * Document control of the quality management system. * Management of nonconformities and corrective actions. * Continuous improvement methodologies (PDCA cycle). * Performance indicator management. * Risk-based approach. * Certification as an internal auditor or lead auditor for ISO 9001. * Experience in certification or recertification processes. * Knowledge of complementary standards such as ISO 14001 and ISO 45001. * Familiarity with quality tools (Ishikawa, 5 Whys, FMEA). * Experience with continuous improvement methodologies such as Lean or Six Sigma. * Advanced proficiency in Excel or quality management software. **WHERE YOU’LL WORK:** **WHAT YOU CAN EXPECT:** * Significant **work-life flexibility** * Being surrounded by a **diverse**, collaborative, and committed team focused on achieving company goals. * Being rewarded for your contributions with a specific **annual company bonus** and **annual salary reviews** * Competitive salaries and benefits Univar Solutions is a global leader in the distribution of chemicals and ingredients **essential to the safety, health, and well-being of our daily lives,** from life-saving medicines and vitamins to hand sanitizers and industrial materials used in cleaning, construction, and much more. Our global team of over **9,500 employees** supports our vision to redefine distribution and become the world’s most valuable distributor of ingredients and chemicals. We offer a **comprehensive total rewards package**, including market-aligned salaries and incentives, as well as a diverse range of benefits designed to **support our employees’ physical, emotional, and financial well-being.** Univar Solutions promotes **sustainable solutions** for the world around us, enabling us to contribute toward **helping our communities remain healthy, nourished, clean, and safe!** **We are committed to workforce diversity and an inclusive culture.** Together, we are building a culture that recognizes and respects the unique experiences, perspectives, and knowledge each employee brings. Through our dedicated employee resource groups, we provide development and growth opportunities that allow us to redefine our industry and drive change in our communities. Univar Solutions is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or any other protected classification.