Position Summary: We are seeking a technician or engineer with experience in technical support, operating systems, Microsoft Office 365, and SharePoint to assist users. Key Highlights: 1. Technical support role and direct user assistance 2. Proficiency in operating systems, Office 365, and SharePoint 3. Mobile device administration and networking knowledge Ø Technician, Engineer Ø Windows 10 and 11 Ø Microsoft Office 365 proficiency Ø SharePoint knowledge Ø Technical support / User assistance Ø Hardware / Software Ø Basic database knowledge Ø 2 years of user assistance experience Ø Ticket tracking Ø Equipment inventory Ø Mobile device administration: iOS, Android Ø Networking knowledge Ø Structured cabling Ø Resource administration Ø Project tracking Ø Decision-making Employment type: Full-time Salary: $16,000\.00 \- $19,000\.00 per month Benefits: * Life insurance * Grocery vouchers Education: * Completed higher technical degree (Preferred) Experience: * Technical support: 1 year (Required) Language: * English (Preferred) Work location: On-site employment