### **We are seeking Collection Managers to join our team at Financiera FIDEM.** We are looking for someone who is not only a collection manager but also a leader who inspires their team and builds strong relationships with our customers. Your leadership and customer service skills will be essential in complementing an efficient and motivated team. If you have solid experience in leadership and customer service, and consider yourself an expert in time management, this position is for you. ### **Some of our key responsibilities include:** * In this role, you will be responsible for managing and supervising collection activities, ensuring compliance with debt recovery, agreements with our customers, and issue resolution. * You will use your skills to analyze data and generate accurate reports. * Your ability to quickly adapt to change, along with your communication and persuasion skills, will be key to driving the recovery of our overdue portfolio and resolving any conflicts that arise. * Your role will involve investigating and managing collections, accepting errors and failures as part of the continuous improvement process. * Additionally, it is essential that you have experience handling , as this will enable you to understand and meet the needs of our international customers. ### **We offer you:** * A dynamic work environment. * Opportunities for professional growth and development. * A monthly base salary of $12,000 MXN (PAID WEEKLY) \+ weekly bonuses. * Uniforms. * Statutory benefits. If you have a proactive mindset and are willing to take on challenges to achieve the company’s goals, we invite you to join us.
Juan García
Indeed · HR
Juan García
Indeed · HR
