Technical Support Agent

Description

Job Summary: Responsible for providing technical support services for CONTPAQI systems, Windows, Office, printers, networks, and cloud servers. Key Highlights: 1. Customer attention and service 2. Growth opportunities 3. Ongoing paid training Position: Technical Support Agent Description: Responsible for delivering technical support services for CONTPAQI systems, Windows, Office, printers, networks, and cloud servers. Requirements Preferably a recent graduate with a bachelor's degree or engineering degree in computer systems, information technology, or a related field Interest in customer service and attention Preferably familiar with information processes Strong verbal communication skills Proactive attitude SQL database management skills Knowledge and experience with Windows, Office, and service ticket handling We Offer Statutory benefits (IMSS, vacation days, vacation bonus, and year-end bonus) 20-day year-end bonus based on salary Food vouchers Savings fund Growth opportunities Certification bonuses Ongoing paid training Employment type: Full-time Salary: $10,000.00 - $11,000.00 per month Benefits: * Salary increases * Savings account * Option for an indefinite-term contract * Additional vacation days or paid leave * Food vouchers Work location: On-site employment