Job Summary: Coordinate and supervise the service department to ensure quality, profitability, and customer satisfaction at a truck dealership. Key Highlights: 1. Leadership role in a truck dealership 2. Comprehensive management of the service department 3. Focus on customer satisfaction and profitability **Service Manager – Truck Dealership** León, Guanajuato **Job Objective** Coordinate, supervise, and ensure the proper operation of the service department, guaranteeing work quality, departmental profitability, and complete customer satisfaction. **Requirements** * Education: Mechanical Engineering, Mechanical Technician, or related field * Minimum 2 years of experience in: * Automotive or heavy-duty truck industry: repair shops or dealerships, customer service, personnel management * Valid driver’s license (mandatory) * Proficiency in Microsoft Office suite **Knowledge and Competencies** * Financial control of the service department * Workshop supervision and warranty management * Inventory and tool administration * Development of service sales strategies * Management of performance indicators and monthly reports * Excellent organizational and decision-making skills * Strong sense of urgency * Leadership and teamwork * Professional customer interaction **Key Responsibilities** * Supervise workshop operations and warranty administration * Ensure timely delivery, quality, and profitability * Authorize purchases, invoicing, discounts, and warranties * Control inventory and tools * Coordinate service department commercial policies * Supervise staff training * Support accounts receivable recovery * Implement service sales strategies and promotions **We Offer** * Gross monthly salary: **$18,000 to $22,000 MXN** * Statutory benefits * 15-day year-end bonus * Job stability * Excellent working environment **Work Schedule** * Monday to Friday: 9:00 am to 6:00 pm * Saturday: 9:00 am to 2:00 pm If you meet the profile and wish to grow within a solid company in the truck industry, apply now! Employment type: Full-time, Indefinite-term contract Salary: $18,000.00 – $22,000.00 per month Work location: On-site employment