**We are hiring at Casino Codere Irapuato:** Operational Supervisor **Main Function:** Ensure customer satisfaction through proper and efficient management of personnel, resources, processes, and standards defined by the company. **Responsibilities:** Excellent customer service. Administrative controls. Personnel management. Inventory management. Cash handling and cash reconciliation. Operation coordination. **Requirements:** Experience as a supervisor, area manager, or team leader in customer service industries. Personnel management (teams larger than 50). Live near Plaza Escala Morelia. Availability to rotate shifts, work nights and weekends. Completed high school or higher education. **Skills:** Conflict resolution, personnel management, results orientation, adaptability, ability to work under pressure and goal-oriented. **We Offer:** Monthly base salary $13,000 (gross). Statutory and additional benefits. Savings fund. Grocery vouchers. Major Medical Expense Insurance. Life Insurance. We are a company committed to workforce diversity as a driver of change. We are proud to provide equal opportunities regardless of race, nationality, cultural origin, sex, age, marital status, sexual orientation, gender identity, disability, or religious or political beliefs.