Job Summary: We are seeking an IT professional with experience in networks and systems to provide technical support and optimize university technological infrastructures. Key Responsibilities: 1. Technical support and incident resolution in network environments. 2. Equipment configuration and IT infrastructure management. 3. Collaboration and continuous learning within a dynamic team. **Department Assignment**: Department of Information and Communication Technologies Education: Bachelor’s degree in Systems Engineering, Networking, Telecommunications, or related field. Minimum Requirement: Bachelor’s degree in Systems Engineering, Networking, Telecommunications, or related field. Gender: Not specified Age: 23 to 55 years old Schedule: Monday–Friday, 10:00–18:00 hrs Experience: Minimum 2 years in a similar position Knowledge: Structured cabling, Cisco networks, firewalls and VPNs, Windows domains, Active Directory, Linux, network protocols, fiber optics, VoIP, CCTV. Skills: * User technical support and incident resolution * Hardware and software fault diagnosis and correction * Network equipment and peripheral configuration * Personalized technical assistance and advisory services * Resource organization and control * Effective communication and collaborative teamwork * Preparation of technical reports Attitudes: User attention and customer service * Patience and empathy * Responsibility * Proactivity * Discretion and respect * Continuous learning * Collaboration and teamwork Software Proficiency: * Microsoft Office 365 (Word, Excel, PowerPoint) * CLI, SSH * HIKCentral Languages: Spanish, Basic English Other Requirements: Supervise and implement the University’s LAN and wireless networks, structured cabling, VoIP, and CCTV circuitry. Maintain operational continuity and optimize procedures to support Information and Communication Technologies services. Employment Type: Full-time Work Location: On-site employment