Operations Analyst

Description

**Grupo BCA \| MetLife México – Querétaro** *Would you like to join a solid, professional, and continuously growing company in the financial and insurance sector?* At **Grupo BCA \| MetLife México**, we are seeking organized, analytical individuals with strong attention to detail to join our Operations team at the Querétaro office. **What will you do in this position?** * Track and manage procedures with the insurance company * Enter and validate policy and insured party information * Handle and follow up on service requests * Update data and perform administrative transactions * Monitor and track operational processes * Provide administrative support to commercial and service departments * Monitor documentation and ensure compliance with internal processes **Profile we seek** * Completed or incomplete undergraduate degree in administrative, accounting, finance, or related fields * Administrative or operational experience (preferred) * Excellent organizational and tracking skills * Attention to detail and sense of responsibility * Basic/intermediate proficiency in Excel and digital tools * Service-oriented attitude and ability to work collaboratively * Willingness to travel occasionally **We offer** * Base monthly salary of $9,457 * Life insurance * Major medical insurance starting from the 1st anniversary * Savings fund starting from the 1st anniversary * Working hours: Monday to Friday, 9:00 AM to 6:00 PM * Shorter working hours on Fridays * Ongoing training and professional development * Participation in national conferences and seminars * Excellent work environment and job stability * Opportunities for professional growth and development **Location** Boulevard Bernardo Quintana 7001, Centro Sur, Querétaro. Plaza Q7001\. Salary: Starting from $9,582\.47 per month Benefits: * Salary increases * Life insurance Application question(s): * Commute time Workplace: On-site employment