Web Development and Technical Support Specialist (WordPress)

Description

Job Summary: Design, develop, administer, and optimize web platforms, ensuring their proper operation, continuous updates, and timely technical support for internal users and students. Key Highlights: 1. Institutional website design and development 2. Educational platform management and technical support 3. WordPress administration and customization **Web Development and Technical Support Specialist (WordPress)** **Objective:** Design, develop, administer, and optimize institutional web platforms, ensuring their correct operation, continuous updates, and timely technical support for internal users and students, thereby contributing to the Institute's digital and operational experience. **Requirements** Bachelor’s degree or Engineering in Systems, Computer Science, Web Development, or related field. Minimum 1–2 years of experience in web development and administration. Proven experience with WordPress **(mandatory)** **Functions and Responsibilities** **1\. Web Development and Management** · Design, develop, and update institutional websites. · Manage changes, improvements, and updates on student platforms. · Administer digital content: publishing, removal, modifications, and uploading of recorded classes. · Upload, update, and organize multimedia and academic content. · Implement basic SEO optimization on institutional websites. · Periodically review link integrity, plugins, and databases. · Implement usability and user experience improvements. **2\. Educational Platform Administration** · Manage users (onboarding, offboarding, and modifications). · Monitor proper functioning of courses, access permissions, and materials. · Identify and resolve technical failures in digital platforms. · Maintain backups and updates of digital information. **3\. Technical Support** · Address student technical incidents via WhatsApp and other official channels. · Provide basic technical support to internal staff. · Install, update, and perform preventive and corrective maintenance on computing equipment. · Administer printers, antivirus software, and internal network. · Coordinate technical solutions with external vendors when necessary. **Knowledge Requirements:** * WordPress administration and customization. * Hardware and software technical support. * Familiarity with design tools (Canva, Photoshop, Illustrator, or others). * HTML, CSS, and basic JavaScript knowledge. * Basic SEO. **We Offer** Salary: $13,000 \- $15,000 net monthly (based on experience) Statutory benefits Subsidized cafeteria service Monday to Friday, 9:00 AM – 6:00 PM / Saturday remote work **Location:** Jardines del Bosque neighborhood Position Type: Full-time Salary: $13,000\.00 \- $15,000\.00 per month Benefits: * Cafeteria service * Company-provided mobile phone Workplace: On-site employment