Customer Service

Description

Job Summary: We are seeking a Customer Service Executive to provide information, prepare quotations, acquire new customers, and manage delivery follow-up and complaint handling to ensure customer satisfaction. Key Responsibilities: 1. Comprehensive customer service to ensure satisfaction 2. Information management and service request handling 3. Delivery tracking and incident resolution TRANSPORTES PITIC, WITH 53 YEARS IN THE MARKET. WE ARE LOOKING FOR: Customer Service Executive *Work Location: TLAJOMULCO DE ZUÑIGA, JALISCO. *Schedule Monday to Saturday. *Your main responsibilities Provide clear and accurate information about our services and coverage areas. Prepare quotations and handle customer requests. Acquire new customers on the sales floor. Track the goods delivery process. Handle and follow up on complaints or incidents to ensure customer satisfaction. *We Offer Monthly salary: $10,200 Bi-weekly payments via Banamex Monthly bonus: $2,000 (for punctuality, attendance, and productivity starting from the 4th month). Direct employment with the company. Statutory and above-statutory benefits, including: Bereavement support Wedding bonus Toy delivery for children under 10 years old Personal loans Complimentary uniforms Requirements Minimum 1 year of customer service experience (in-person and telephone). Basic-to-intermediate PC skills. Completed high school education. Interested candidates may apply through this channel.-Requirements- Minimum education: Upper secondary education - General Baccalaureate 1 year of experience Keywords: care