**Key Responsibilities:** * Direct technical-level customer support * On-site and remote support for active RF projects * Conduct in-person and remote proof-of-concept demos and tests * RF solution training * Handle support tickets for active customers * Perform configuration of printing and mobile devices * Assist in prospecting new customers from first contact **Requirements:** * Proven experience in the area of specialization (minimum 3 years). * Analytical and communication skills. * Ability to work independently and collaboratively. * Degree in mechatronics, electronics engineering, or related field * Availability to travel nationwide. * English B2\+ **Ideal Profile:** * Professional passionate about their field of expertise. * Results-oriented and committed to continuous improvement. Must be based in Queretaro, Puebla, or another city near CDMX, provided availability to attend Naucalpan twice per week. Job Type: Full-time Salary: Starting at $32,000.00 per month Benefits: * Savings fund * Flexible hours * Option for indefinite-term contract * Major medical expense insurance * Dental insurance * Life insurance * Grocery vouchers Work Location: Hybrid remote in Naucalpan, Méx.