Description
Job Summary:
We are seeking an In-House Operational Supervisor with field leadership and operational judgment to coordinate personnel and ensure security protocols and customer satisfaction.
Key Highlights:
1. Effective leadership and supervision of in-house security personnel
2. Job stability and professional development with continuous training
3. Structured and professional work environment
At SPG Seguridad Privada Guepardos, we seek an In-House Operational Supervisor with field leadership, operational judgment, and a results-oriented approach, responsible for coordinating and supervising security personnel to ensure compliance with protocols, service continuity, and customer satisfaction.
General Purpose of the Position:
To effectively lead and supervise the performance of in-house security personnel, ensuring facility protection, adherence to internal guidelines, and compliance with current regulations governing private security.
We Offer:
* Gross monthly base salary: $15,220\.20
* Food vouchers: $1,500 per month
* Statutory benefits
* Job stability and professional development.
* Continuous training in private security.
* Structured and professional work environment.
Work Location:
* Assigned in-house services (primarily field-based work).
* Corporate offices: Cuautitlán Izcalli, Bellavista (very close to Plaza San Marcos).
Requirements:
* Age: 30 to 45 years.
* Education: Completed bachelor’s degree (preferably in security, criminology, administration, or related field).
* Minimum experience: 12 months as an in-house supervisor or in a similar role.
* Schedule: 24 x 24\.
* Availability for field work and transportation during peak traffic hours.
Job Challenges:
* Coordinate and supervise daily activities of in-house personnel.
* Ensure compliance with security protocols and procedures.
* Guarantee compliance with applicable legal and labor regulations.
* Participate in internal and external audits, implementing corrective actions.
Main Responsibilities:
* Field-based operational supervision (80%) and administrative follow-up (20%).
* Management, control, and leadership of operational staff.
* Shift planning, coverage scheduling, and service programming.
* Internal communication with clients, guards, and support departments.
* Regulatory compliance in private security.
* Continuous training and coaching of personnel.
* Preparation and submission of reports, logs, and incident records.
* Handling and resolution of operational conflicts.
Performance Measurement:
* Timely reporting of incidents.
* Minimization of risks, thefts, or operational failures.
* Accurate completion of logs and reports.
* Attendance control and operational discipline.
* Adherence to internal policies and company guidelines.
Technical Knowledge:
* Operation of electronic devices (60%).
* Operation of standard vehicles (100%).
* Knowledge of private security laws and regulations (minimum 50%).
* Familiarity with security technologies and standard operating procedures.
Personality Traits:
* Analytical profile.
* Emotional control and stress management.
* Conflict resolution ability.
* Empathy and active listening.
* Field leadership and on-the-spot decision-making.
Are you interested in joining SPG Seguridad Privada Guepardos?
If you have experience in in-house supervision, field leadership, and seek an operational challenge with real impact, this opportunity is for you.
Please submit your updated CV.
Salary: $15,000\.00 per month
Benefits:
* Savings fund
* Food vouchers
Work Location: On-site employment