Service Engineer

Description

Position Summary: We are seeking a Service Engineer to handle equipment repairs, with strong problem-solving skills and workshop maintenance capabilities. Key Highlights: 1. Attention to equipment and machinery repair services 2. Practical problem resolution with skill and efficiency 3. Workshop and inventory organization and cleanliness At DOXA Group, we are proud to work side by side with our team members. Together, we advance toward mutual development, and in light of our growth, the following vacancy is now open. **Service Engineer** Age: 23 to 35 years old **Objective** To provide equipment and machinery repair services received through sales points and Customer Service clients. Primary duties will be carried out at the technical service workshop facilities; occasionally, field visits will be required to assist a more experienced engineer. **Responsibilities (including but not limited to):** * Address internal customers’ needs * Resolve practical problems with skill and efficiency * Maintain workshop order and cleanliness, as well as the inventory of equipment and tools available * Manage service workflow, adjusting service priorities according to Commercial Director requirements * Provide remote customer support to assist in diagnosing and resolving issues, or pre-diagnose issues prior to service intake * Assist in general organization of equipment under service and equipment awaiting repair * Other duties as assigned * Repair of control cards and PCVs **Minimum Requirements:** * Completed or incomplete degree in Electronics, Electrical Engineering, or Electromechanical Engineering * Experience in electronic and mechanical equipment repair and maintenance * Experience handling manual and electric tools [drill, grinder, soldering iron, etc.] * Ability to interpret electrical and electronic diagrams * Intermediate technical English * Teamwork orientation * Adherence to standards and procedures * Daily work organization and cleanliness **We Offer:** · Job stability · Statutory benefits · Uniforms · $11,000 monthly gross salary · Performance metric bonuses · Attendance and punctuality bonus · Career growth opportunities · Working hours: Monday–Friday 9:00–18:00 hrs; Saturdays 10:00–14:00 hrs Work location: On-site, full-time (Cuauhtémoc, CDMX, one block from the historic center) Interested candidates may apply via this channel Employment type: Full-time Salary: $11,000.00 – $11,001.00 per month Benefits: * Free uniforms Application question(s): * Do you have experience repairing controller cards or PCVs? * In which area have you developed most? * Are you familiar with communication between cards? * Have you worked with power electronics? Work location: On-site employment