**A pharmaceutical company is looking for YOUR talent with experience in technical support activities and a strong willingness to learn.** **REQUIREMENTS** * Bachelor’s degree in Computer Science, Information Systems, or related field (completed or incomplete). * 1 year of experience as a Technical Support Assistant. * Availability to work full-time, Monday through Friday. **IN THIS POSITION, YOU WILL BE RESPONSIBLE FOR:** * Installing and configuring technology, equipment, operating systems, software, and applications. * Providing assistance to staff members. * Delivering on-site and remote technical support. * Maintaining computer equipment and networks. * Preparing reports on the status of company equipment and systems. * Diagnosing faults. * Proficiency in MS Office. * Performing maintenance or replacement of computer equipment and network infrastructure. **WE OFFER** * Base salary: MXN $10,815.00 gross per month + guaranteed bonus. * Direct employment with the company. * Statutory benefits. * Grocery vouchers. **Work Location**: Azcapotzalco, 5 minutes from Aquiles Serdán metro station. Employment type: Full-time Salary: MXN $10,000.00 – $10,801.00 per month Benefits: * Gym membership discount. Experience: * Customer service: 1 year (preferred) Workplace: On-site