Job Summary: We are seeking a committed and organized Technical Support Agent to ensure effective, efficient, and orderly operations within a dynamic team. Key Highlights: 1. Real growth and continuous training opportunities 2. A positive, collaborative, and inclusive work environment 3. Access to development programs and a comprehensive benefits platform At **our company, a leader in the industry**, we are looking to welcome an individual who is **committed, organized, and fully willing to contribute to the success of our processes**. **Position: Technical Support Agent** We are seeking a **Technical Support Agent** to join our dynamic and growing team. This role is critical to ensuring that organizational operations run **effectively, efficiently, and in an orderly manner**. **Responsibilities** * Analyzing departmental and user needs to identify available market software solutions that meet those needs; if none exist, developing or creating appropriate interfaces. * Comparing current technology with new market innovations and preparing budgets for installation and commissioning. (Networks, CCTV, biometrics, smart alarms) * Responding to user requests and reports, either on-site or remotely **Requirements** * Technician or technologist in technology-related fields * Minimum 2 years’ prior experience in technology, general software and hardware user support * Proficiency in hardware, software, email administration (Microsoft), networks, and antivirus * Construction license **We Offer** * Competitive salary + statutory benefits from day one * Stable full-time employment contract * Real growth and continuous training opportunities * A positive, collaborative, and inclusive work environment * Access to development programs and a comprehensive benefits platform * Work location: **Punta Palermo, Tecamac** If you meet the profile and are excited to join a forward-looking company, **please send us your updated CV** **Join our team and continue advancing your career while contributing to an exceptional customer experience and the company’s growth!** Employment type: Full-time, indefinite-term Salary: $9,582.00 - $11,000.00 per month Workplace: On-site employment