Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving through our 1,500+ branches and a large workforce of more than 20,000 collaborators. We are the leading pharmaceutical chain nationwide. Join our team! **Position Mission** The mission of this role is to ensure the optimal performance of technological infrastructure in operations by providing technical support to stores and plaza offices according to established policies, supervision guidelines, and protocols. **Job Description** Key Responsibilities \- Develop and execute preventive maintenance plans for technological infrastructure and perform corrective maintenance as needed. \- Install, configure, and update technological programs and/or applications required for the operation of stores and plaza offices. \- Ensure control over inventory of computing equipment, licenses, and technology services. \- Manage requests for new equipment and handle warranties, repairs, damages, replacements, and disposal of assets. \- Supervise and advise users on the proper use of technological applications and tools. \- Promptly address all incidents related to the information technology area. Requirements \- Bachelor's degree / Engineering in Information Technology, Computer Systems, Telecommunications or related field. \- 2\+ years of experience in technical support and helpdesk. \- Experience with networks and technological tools. **Employee Type** Full-time **Work Model** On-site At Farmacias del Ahorro, we want you... Healthy! We promote and verify the adoption of measures in favor of equal opportunities and the elimination of any form of discrimination in all our selection processes and workplaces. We will never request any kind of payment as part of the recruitment process; please take precautions and avoid falling victim to fraud.