**Job Description** ------------------------- Prospect and manage the collection of required documentation to initiate the Credit Approval process. Sell and collect accounts receivable. **Key Responsibilities** --------------------------------- 1. • Prospect customers, provide them with a credit application form, and inform them of the documentation required to initiate the Credit Approval process. 2. • Forward collected documentation to the Accounts Receivable Administrator to initiate the Credit Approval process. 3. • Keep prospects informed of the progress of their Credit Approval process. 4. • Inform prospects of the approval or rejection of their credit application. 5. • Receive purchase orders or place material orders. 6. • Forward orders to the Billing Clerk for invoice preparation. 7. • Request an authorization key from the Accounts Receivable Administrator for credit sales. 8. • Monitor payment amortization related to advance invoicing. 9. • Receive overdue invoices and accounts receivable reports for collections management. 10. • Conduct collections activities. 11. • Deliver payments collected through collections efforts—and supporting documentation (e.g., receipts for invoices submitted for review)—to the Accounts Receivable Administrator or Billing Clerk. 12. • Provide uncollected invoices, cash receipts, copies of accounts receivable reflecting customer payments, collection logs, and Daily Collection Activity Reports generated from such activities. 13. • Perform bank deposits for collections, if authorized to do so. 14. • Forward original deposit slips and bank deposit vouchers—related to collections—to the Sales Administrator/Billing Clerk or Accounts Receivable Administrator. 15. • Follow Security Code procedures and directives in all assigned tasks. 16. • Comply with the Company’s Code of Ethics. 17. • Knowledge of Construrama’s Value Propositions and their operational implementation. 18. • Promote value propositions and credit programs. 19. • Familiarity with one’s product portfolio. 20. • Counter sales representatives are responsible for identifying potential customers and communicating this information to the store manager. 21. • Assist in sales efforts with customers who have ceased purchasing, reduced their purchases, or only buy certain products. 22. • Use assigned login credentials and access numbers responsibly across company information systems, tools, and applications; update one’s assigned information promptly and accurately per established Construrama Promexma processes and practices; and comply with CEMEX’s information security and confidentiality policies. 23. • Perform any other duties assigned based on the nature of the position and business needs. **Job Challenges** -------------------- 1. Safety: Zero disabling accidents. 2. Improvement in service performance indicators. 3. Improvement in productivity indicators. 4. Cost management. **Required Skills and Knowledge** ------------------------------------------ * Proficiency with tools and systems (computer, automobile, mobile phone, radio, SAP, JDE, Microsoft Office, Lotus Notes). * Accounting. * Customer service. * Service-oriented attitude. * Empathy. * Cash management. Required Experience: * 1–3 years of general sales experience. * 1 year of customer service experience. * Experience managing customer portfolios and customer relationship management. Required Knowledge: * Administration. * Customer service. * Production processes. * Cost management. Critical Competencies: * Customer focus. * Results orientation. * Decision-making. * Problem-solving. * Business acumen. * Conflict management. **Relationships** -------------- Internal: * Manager. * Accounts Receivable. * External: * Primary customers. * Civil and government authorities. **Diversity and Inclusion at CEMEX** ----------------------------------- At CEMEX, we recognize the diversity of the world in which we live and conduct business. We respect diversity, foster inclusion, and prohibit discrimination against any talented individual—regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy/maternity/paternity, or nationality. We promote an equitable culture to build a sustainable business and support the well-being and development of CEMEX employees.