Padre Mier Program & Project Management Job Listings

Executive Assistant & Project Manager64985985389187120

Indeed

Executive Assistant & Project Manager

**We are hiring a remote Executive Assistant to the Clinical Director** DSP Health is a leading ABA organization based in San Luis Obispo, CA. We deliver high\-quality ABA therapy, social\-skills programs, caregiver training, and clinical support for children and families. We are hiring a highly organized, proactive Executive Assistant to support the Clinical Director. The role is fully remote and requires consistent availability during PST hours. **Key Responsibilities** * Manage the Clinical Director’s Google Calendar for all non\-clinical commitments (meetings, interviews, provider calls, internal reviews, and admin blocks). * Coordinate with the Scheduling Team to ensure synergy between clinical schedules and administrative calendar availability. * Track the Clinical Director’s priorities, deadlines, and follow\-up items to ensure nothing stalls and updates reach the right teams. * Support and maintain internal clinic materials \- slides, announcements, clinic visuals, and operational documents. * Assist with marketing tasks, including outreach to referral sources, preparing simple marketing materials, and coordinating communications to providers and partners. * Monitor email and communication channels; draft replies, flag urgent items, and manage follow\-ups. * Maintain organized digital files, reports, shared folders, and records with accuracy and confidentiality. * Join virtual meetings, take clear notes, track action items, and communicate updates to leadership and cross\-functional teams. * Project\-manage key initiatives, ensuring Directors receive concise, high\-level progress updates and teams remain on track with timelines. * Plan and coordinate staff events, including schedules, logistics, communication, and materials. * Jump in on day\-to\-day operational tasks to support overall clinic efficiency and smooth internal operations. **Requirements** * **Availability from 8 AM \- 5 PM PST.** * Strong organizational skills with the ability to manage multiple priorities. * **Proficiency with Google Workspace** and virtual communication tools. * Reliable internet and dedicated workspace. **Apply** Send your resume to **recruiting@dsp.health** Job Type: Full\-time Pay: From $90\.00 per hour Application Question(s): * Please enter your email address Education: * High school or equivalent (Required) Experience: * project management: 1 year (Required) * remote: 1 year (Required) Language: * Spanish (Required) * English (Required) Work Location: In person

Nuevo Leon, Mexico

$MXN 90/day

Senior Service Delivery Agent64147378293890121

Indeed

Senior Service Delivery Agent

**Date:** Sep 25, 2025 **Location:** NLE, MX **Company:** Kio Networks Education and field of study: Bachelor's degree in Electronics or Industrial and Systems Engineering English: Advanced: Translate to English Field of experience: Management and administration of IT projects, conflict management, basic technical knowledge of infrastructure and telecommunications, decision making Experience level: More than 8 years Specialization area: Full lifecycle of IT projects, methodologies, best practices, control, delivery and closure of requirements, communication and customer-oriented service. **CERTIFICATIONS:** Desirable, ITIL (Foundation), SCRUM Basics Certifications: ITIL v3 Foundation PM \- IT Security Project Management Scrum Master Certified (SMC™) Technical Sheet (Skills): MISSION AND MAIN JOB FUNCTIONS **MISSION:** The Service Delivery (SD) Agent is responsible for establishing or redefining service delivery processes, eliminating bottlenecks, assuming strategic and tactical responsibilities, facilitating daily operational flow, and, if necessary, triggering escalation when relevant incidents arise. Directly contributes to improving the quality of services delivered to the customer and manages potential risks to these services. To achieve this, it is necessary to understand customer requirements, deliver them to the operational team, and follow up until implementation and release. Responsible for verifying the correct functioning of customer services, as well as delivering performance reports. A key player in continuous service improvement. **% of Time** **Functions** **Job Metrics** **Performance Indicators** 10% Analyzes the contract of each assigned client, evaluating the services provided while maintaining close communication with the client to supervise compliance with expectations within the contractual framework, obtaining information on service scope, SLA, contract start and end dates. Maintains close communication with clients, demonstrating initiatives for continuous improvement of services. 100% when documented with the necessary requirements. 20% Defines and executes continuous improvement plans focused on increasing operational process efficiency. Establishes and leads necessary activities through administrative and operational coordination to meet service levels and documented commitments. Meet SLA for customer delivery process. 100% of deliverables for at least one client. 20% Administers, follows up, and ensures compliance with client requests for requested services. Meet SLA for customer delivery process. Achieves an evaluation above 100% if documented improvements are implemented during the period that positively impact the deliverables process for at least one assigned client. Functions 2 20% Manages assigned personnel for service support and serves as the primary point of contact with the client to provide commercial and operational information about services, establishing a communication flow and teamwork with operations leads to synchronize response and resolution of high-impact incidents. Resolution of high-impact incidents. Reduction of monthly incidents. 20% Coordinates activities jointly with Operations departments to address high-impact incidents with the goal of reducing impact, collectively defining operational improvement actions, and following up on them until closure. This process concludes upon delivery of the RCA to the client, which identifies the root cause of an incident and documents it. Synchronize response and resolution of high-impact incidents. Achieve 100% analysis and documentation using the established format (RCA) 10% Evaluate customer needs to identify sales opportunities and collaborate with the commercial department to support account growth. Also coordinate collection activities with clients having outstanding payments. Review renewal proposal, identify risks. Achieve 100% analysis and documentation using the established format (RCA). Does it require travel? Travel is required Schedule: Office hours KIO COMPLIES WITH THE NON-DISCRIMINATION POLICY, providing equal treatment, opportunities, and conditions regardless of gender, sexual orientation, color, physical condition, origin, or religion. Additionally, KIO does not request medical certificates as part of our selection and hiring processes, and never asks for money at any stage of the process. Requesting medical certificates for non-pregnancy and human immunodeficiency virus (HIV) as requirements for hiring, retention, or promotion is prohibited.

Nuevo Leon, Mexico

Project Manager IT Manufacturing SR - Nuevo León63840292760579122

Indeed

Project Manager IT Manufacturing SR - Nuevo León

Are you looking to be part of an innovative, inclusive, and collaborative company that values both your professional development and work-life balance, and serves a diverse range of leading clients across multiple sectors? If so, discover the opportunity Deintec has for you and boost your IT career! Position: **Project Manager \- IT Manufacturing** Location: Monterrey Offices. Mexico Work Model: On-site Contract Type: 6 months Schedule: Monday to Friday Language: Intermediate\-Advanced English Education: Degree in Computer Science or related field Minimum Experience: \+5 years **Main Responsibility:** We are seeking a technical specialist in project management to ensure precise execution and rigorous governance of technology initiatives. The role demands absolute and demonstrable mastery of hybrid methodologies (PMI/Waterfall \& Scrum) and the Atlassian and Microsoft tool stack. This is a role for an expert executor, not a generalist. **Required Technical Stack and Methodologies (Expert Level \| Non-Negotiable)** The candidate must demonstrate practical and deep expertise in the following: *1\. Waterfall Methodology (PMI Framework):* * Experience: \+7 years as a Project Manager leading complex technology projects. * Technical Expertise (Demonstrable): o WBS (Work Breakdown Structure): Creation and management of detailed work breakdown structures. o Critical Path Method (CPM): Calculation, analysis, and management of the project's critical path. o Resource Management: Assignment, leveling (leveling), and optimization of resources. o Baselining: Establishment and control of scope, time, and cost baselines. o Change Control: Formal change management through a Change Control Board (CCB). o Risk Management: Creation and maintenance of Risk Registers and mitigation plans. *2\. Agile Methodology (Scrum Framework):* * Experience: \+5 years in the role of Scrum Master for development teams. * Technical Expertise (Demonstrable): o Scrum Ceremonies: Effective leadership of all ceremonies, focused on value generation (Sprint Planning, Daily Standup, Sprint Review, Retrospective). o Agile Metrics: Calculation and use of Velocity, Lead Time, Cycle Time, and Burndown/Burnup charts for decision-making. o Backlog Management: Advanced backlog refinement techniques, prioritization (e.g., MoSCoW, WSJF), and writing User Stories with clear acceptance criteria (DoR/DoD). *3\. Vendor: Microsoft \| Tool: Microsoft Project* * Competency Level: Expert. Capable of auditing and correcting existing project plans. * Specific Skills: o Connecting and managing dependencies (predecessors/successors) among hundreds of tasks. o Accurately calculating and reporting planned vs. actual progress. o Using the tool to simulate scenarios and analyze the impact of deviations on the critical path. *4\. Vendor: Atlassian \| Tools: Jira Cloud \& Confluence* * Competency Level: Expert / Project Administrator. * Specific Skills in Jira Cloud: o Advanced Configuration: Creation and modification of Workflows, Screen Schemes, Permission Schemes, and Notification Schemes. o JQL (Jira Query Language): Mastery to create complex filters, dashboards, and boards for multi\-team tracking. o Reporting and Dashboards: Creation of advanced dashboards displaying key agile flow metrics. o Integrations: Experience connecting Jira with other tools in the development ecosystem. * Specific Skills in Confluence: o Structuring project spaces to host key artifacts: Project Charter, RAID Logs, Decision Logs, Lessons Learned, and retrospectives. **Key Accountabilities and Deliverables** Your performance will be measured by the quality and timeliness of the following deliverables: * Project Plan (Gantt Chart): Master document in MS Project with WBS, critical path, milestones, and clearly defined baselines. * Product/Sprint Backlog: Managed, updated, and prioritized in Jira, aligned with the product roadmap. * Project Health Dashboard: Dashboard in Jira or BI tool (Power BI, Tableau) with real-time KPIs (SPI, CPI, % Progress, Active Risks). * RAID Log (Risks, Assumptions, Issues, Dependencies): Living document actively managed throughout the project lifecycle. * Weekly Status Report: Concise executive report on progress, deviations, risks, and upcoming activities. * Project Closure Documentation: Final report with performance analysis against baseline and formal record of lessons learned. **Ideal Candidate Profile** * Data-Oriented: You make decisions based on metrics and evidence, not assumptions. * Systematic and Organized: You are obsessed with order, process standardization, and efficiency. * Technical Communicator: Able to translate and present complex technical data clearly and directly to business stakeholders and executives. * Problem-Solver and Autonomous: Operate with high autonomy, identify issues, and propose solutions without constant supervision. * Leadership Through Competence: Build trust and inspire the team through deep technical knowledge and ability to remove impediments. **We Offer:** \- Competitive salary based on experience \- Statutory Benefits (such as: vacation bonus, social security, Christmas bonus, etc.) \- Professional growth opportunities. If you meet the requirements and are motivated to advance your career, apply today. We at Deintec are excited to have your talent! Job Type: Fixed-term or project-based Salary: Starting at $40,000\.00 per month Experience: * Critical Path Method (CPM): 4 years (Required) * Risk Management: 4 years (Required) * PM: 7 years (Required) * Scrum: 5 years (Required) * Jira: 7 years (Required) * Confluence: 5 years (Required) * WBS (Work Breakdown Structure): 3 years (Required) Work Location: On-site employment

Nuevo Leon, Mexico

$MXN 40,000/year