At IAC, we are looking for candidates with the following profile #### **Required Profile:** * **Education:** Bachelor's degree in Computer Systems Engineering (Required), Master's degree in Administrative Informatics (Desirable). * **Experience:** 3 to 5 years in manufacturing companies, with high level of interaction. * **Technical knowledge:** Manufacturing PRO, IT infrastructure, databases, CISCO configuration, ERP, telephony, servers, Active Directory. * **Tools:** SAP, GLPI, AS400, QAD, ILO, Windows Server, SQL. * **Language:** Advanced English. #### **Main Responsibilities:** * Support for business systems (Mfg\-Pro) and daily operations. * Help Desk management and user guidance. * Development and implementation of the IT Disaster Recovery Plan. * Compliance with IT policies (ISPM), ISO 9001, IATF 16949, ISO 45001 and 14001\. * Internal audits, hardware/software inventory, and continuous improvement. * Collaborative work with the central IT department. #### **Location: Monterrey, Nuevo León** #### **Department: Systems** #### **Availability: Shift role**