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Provide world-class customer experience via phone, chat, and email.\n2. Investigate and troubleshoot complex customer questions.\n3. Collaborate with teams to improve knowledge and handle inquiries.\n\nCustomer Service (Hybrid)\nMexico City\nAbout Us\nAt SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner\\-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.\nThe Role\nSimplePractice is seeking a friendly, eager\\-to\\-learn Customer Success Specialist (Product Specialist) to join our Customer Success team in Mexico City.\nSimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products.\nIn this role, you’ll use your passion for collaboration and technology to provide our customers with a world\\-class experience. You would act as the front line of communication with our customers, serving inbound phone calls as well as assisting customers via chat and email. This role will give you the opportunity to provide tangible value and support to our growing community.\nThis is a full\\-time hourly (non\\-exempt) position, with overtime available during peak seasons. We’re looking for some individuals that can also offer non\\-traditional business hours availability, including weekends and evening hours, to help us manage our response time goals throughout the entire week.\nResponsibilities\nAddress inbound customer inquiries regarding our platform’s features\nAnswer all inbound support emails within 60 minutes or less, continually striving for faster response times\nTriage incoming customer support emails to specialized CS team members as needed\nParticipate in live chat during our standard business hours\nSchedule live customer screen\\-sharing sessions and phone calls as needed\nInvestigate and troubleshoot complex customer questions using intuitive problem\\-solving skills\nIdentify patterns in incoming support emails and chats, and keep an eye out for potential issues\nEscalate product issues to our Technical Support Specialists\nContribute to our ambitious conversion rate goals by conducting live onboarding calls with customers in a free trialMaintain alignment with the larger Customer Success team and other internal stakeholders\nIdentify and report knowledge gaps and work to get them added to our knowledge systems\nWork with other SimplePractice teams to handle customer inquiries when inter\\-department collaboration is needed\nDesired Skills \\& Experience\nEnglish proficiency\n1\\-2 years in a customer support or service industry role, serving a diverse and professional customer base\nYou have a bachelor’s degree from an accredited college or university\nYou have demonstrated the ability to self\\-manage towards a set of defined goals \\& prioritize among many different tasks\nA sense of urgency to complete work efficiently and accurately\nComfortable with ambiguity to determine the best solution for our customers\nComfortable with simultaneously managing and troubleshooting a large number of computer\\-based programs, applications, and toolsets to perform job duties (e.g., Slack, Asana, Zendesk, Google Workspace)\nBonus Points\nYou're highly empathetic, patient, and really love helping people\nYou have excellent written and verbal communication skills, with an emphasis on a casual, friendly, and conversational tone\nYou're self\\-managing and self\\-motivating, can organize in a multitasking environment, and can adjust priorities as needed\nA plus if you have past experience working with Zendesk or in SAAS companies\nMonthly Compensation Range\nMXN $20,158\\.33 \\- $25,198\\.50 per month\nBase salary is one component of total compensation.\nThe above represents the expected base compensation range for this job requisition. 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Are you interested in creating social media content? **Hogares Unión** is your best choice!\nWe are a company with over 40 years of experience in the real estate industry and are currently seeking a Digital Real Estate Specialist.\n**Responsibilities**\n**\\-** Social media content creation\n\\- Design and publication of digital marketing campaigns\n**\\-** Lead generation\n**\\-** Personalized advisory for potential clients\n**\\-** Sales closing and post-sale support\n**Requirements**\n**\\-** Minimum 6 months’ experience in sales (insurance, automobiles, motorcycles, real estate, credit cards, timeshares) or digital marketing.\n**\\-\\* Own computing equipment (desktop PC or laptop) — Mandatory\\*\n**\\-** Flexible availability\n**\\-** Excellent personal presentation\n**\\-** Partially completed or completed bachelor’s degree in Business Administration, Marketing, Advertising, Commercial Relations, or related fields.\n**We Offer**\n**\\-** Attractive uncapped commission structure\n**\\-** Ongoing training in sales and social media\n**\\-** Tax-free commissions (Starting at $34,000 per property sold; uncapped commissions)\n**\\-** Statutory benefits\n**\\-** Budget for social media campaigns\n**\\-** Premium HubSpot CRM license\nInterested candidates may apply through this channel or send an updated CV via WhatsApp to 56 6995 7084 with Lic. 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Technical coordination with cost, budgeting, construction, and permitting departments.\n\n**Nexum is seeking an Architectural Designer – Mass Housing in Pachuca de Soto, Hidalgo**\n---------------------------------------------------------------------------------------\n**Job Description:** \nWe are seeking an Architectural Designer with high creative and technical capability to develop **mass housing projects (mandatory experience)**.\n **Responsibilities:**\n \n* Development of conceptual and executive architectural projects.\n* Preparation, updating, and coordination of executive and detailed architectural drawings.\n* Generation of technical specifications and construction criteria.\n* 3D modeling of projects and creation of supporting graphic material (renders and presentations).\n* Project adjustments and modifications according to technical, regulatory, or scope-change requirements.\n* Technical coordination with cost, budgeting, construction, and permitting departments to ensure feasibility.\n* Interpretation of structural, electrical, and plumbing drawings for project integration.\n* Support in permitting processes, technical reviews, and regulatory compliance with authorities.\n* Participation in project presentations to clients, internal departments, or authorities.\n* Occasional site visits for surveys, technical supervision, or project follow-up.\n **Required Profile:**\n* Bachelor’s degree in Architecture.\n* Minimum of **5 years’ experience in mass housing (mandatory)**.\n* Proficiency in **AutoCAD (mandatory)**, as well as **Revit and/or SketchUp**.\n **Key Competencies:**\n* Creativity.\n* Organization and attention to detail.\n* Collaborative work and effective communication.\n **Desired Education Level:** \nHigher education – incomplete\n**Desired Experience Level:** \nExpert level\n**Departmental Function:** \nConstruction\n**Industry:** \nConstruction\n**Skills:** \n* mass housing\n* autocad\n \n \n*This vacancy comes from the Talenteca.com job board:* \n*https://www.talenteca.com/anuncio?j\\_id\\=6972a0e76800003500d79b41\\&source\\=indeed","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769206310873","seoName":"architect-project-manager-series-housing","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-pachuca-de-soto/cate-cust-service-facing/architect-project-manager-series-housing-6517840779174512/","localIds":"304","cateId":null,"tid":null,"logParams":{"tid":"62ed15ff-63cb-40b7-a51a-0a935ec6a9d4","sid":"edad45c7-018c-4324-9b30-3a44cdd48fa1"},"attrParams":{"summary":null,"highLight":["Development of conceptual and executive architectural projects.","3D modeling of projects and creation of supporting graphic material.","Technical coordination with cost, budgeting, construction, and permitting departments."],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pachuca de Soto,Hidalgo","unit":null}]},"addDate":1769206310873,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Mexico","infoId":"6516679919219412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"HubSpot Consultant - Mexico (Remote)","content":"Summary:\nHyperscayle is seeking an experienced HubSpot Consultant to design, implement, and optimize HubSpot solutions for clients, driving growth and efficiency in Revenue Operations.\n\nHighlights:\n1. 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We are also looking for someone who has excellent technical skills and can understand the business problems our clients are trying to solve.\nYou're a great fit for this role if you are comfortable in a client facing role and can drive the business process conversations to maximize the value that CRM and HubSpot solutions provide to their business.\n **What You Will Do:**\n* Implementing, configuring, and maintaining HubSpot instances (CRM, Marketing Hub, Sales Hub, Service Hub).\n* Designing automation flows for marketing, sales, and customer service.\n* Configuring pipelines, reports, dashboards, and processes that support sales and customer success teams.\n* Analyzing data and metrics to propose continuous improvements in Revenue Operations.\n* Training users and teams in best practices within the HubSpot ecosystem.\n* Collaborating with technology and leadership teams to align business processes with strategic objectives.\n**Your knowledge, skills and abilities:**\n* Proven experience (3\\+ years) working with HubSpot (implementations, migrations, or advanced administration).\n* Knowledge of Revenue Operations, sales processes, marketing automation, and customer management.\n* Strong skills in data analysis and reporting within HubSpot.\n* Ability to communicate technical concepts clearly and practically to non\\-technical teams.\n* Intermediate/advanced English (spoken and written).\n* Only Resumes in English will be considered\n* Authorized to work in Mexico\n**What would make you an outstanding candidate**\n* HubSpot certifications (e.g., HubSpot Solutions Partner, Inbound Marketing, RevOps).\n* Ability to mentor, train, and develop others in a team environment\n* Excellent communication and analytical skills\n* Close attention to detail\n* Ability to work independently, as well as part of a team, on multiple projects\n* Understanding of Sales and Marketing workflows and business processes\n* Understanding of marketing automation\n* Ability and willingness to learn new technologies and continually expand skills\n***Why Hyperscayle?***\nWe are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know.\n***We currently offer the following benefits:***\n \n* Access to private medical insurance through MetLife.\n* Life insurance policy through Metlife Seguros.\n* 30\\-day Aguinaldo bonus and a monthly technology stipend.\n* Contribution of 8% of the employee's salary to a savings fund.\n* Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to.\n* Family\\-friendly benefits, extended parental leave for when you need to spend critical time with new family members, and employer\\-paid short\\-term and long\\-term disability.\n* Support individual development through certifications, continued learning, conferences, and more.\nWe value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 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Customer service, meat cutting, etc., to attend to the company's CO on private flights.\n\nSchedule: Monday to Friday, 9 a.m. to 7 p.m.\n\nSaturday on-call shifts\n\nJob type: Full-time\n\nSalary: $15,000.00 - $20,000.00 per month\n\nWork location: On-site employment","price":"$MXN 15,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767585332000","seoName":"chef-gourmet-aifa","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-pachuca-de-soto/cate-cust-service-facing/chef-gourmet-aifa-6497092257049712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8e6a437b-e6f9-4ad7-9f69-c1bc03b8391b","sid":"edad45c7-018c-4324-9b30-3a44cdd48fa1"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Zumpango de Ocampo,Estado de México","unit":null}]},"addDate":1767585332582,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico","infoId":"6484286696781112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Experience Advisor","content":"ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission\\-driven, hyper\\-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 150 countries that we support.\nThe Opportunity: \n\nThe Customer Experience Advisor will assist applicants/customers throughout the admissions process by providing timely, accurate, and empathetic support. Responsibilities include reviewing student documents for eligibility, submitting applications, and ensuring data accuracy. The role involves regular communication with partner schools and recruiters to resolve application issues and track progress. The specialist will be accountable for meeting individual and team KPIs, including response times, processing accuracy, and maintaining a high level of customer satisfaction. \n\nWhat you’ll be doing every day: \n\nApplicant Support \\& Advising* Assist applicants with program inquiries and requirements\n* Provide advisement to students on alternative program options that meet their interests and educational backgrounds\n* Empathetically communicate application outcomes to our students, whether positive or negative\n* Action deferral\\-related processes and inquiries\n* Action refund\\-related processes and inquiries\n* Assist students in meeting enrollment conditions and resolve uncertainties post\\-offer\n* Perform Road Runner and Submission RPA (Robotic Process Automation) manual tasks when required\n* Ensure accurate and timely processing of applications using relevant systems and workflows\n\n\nDocument \\& Eligibility Review* Review student documents to ensure student eligibility for consideration across diverse educational backgrounds\n* Review offer letters for student information consistency to ensure efficient application processing\n\n\nSchool \\& Partner Collaboration* Work with our partnership schools and recruiters to resolve application issues and submit quality applications on behalf of our students\n* Communicate with our partner school and assist students in meeting enrollment conditions and resolve any uncertainties\n\n\nCommunication \\& Process Guidance* Clearly communicate and outline all school requirements and deadlines to the student once the offer letter has been received\n\n\nProcess Maintenance \\& Improvement* Ensure application processes are regularly updated to ensure the precision of process details\n* Collaborate with schools and internal teams to resolve application issues and continuously improve workflows\n\n\nMeeting Key Performance Metrics* Ensure timely processing of applications, documents, and communications in alignment with established KPIs.\n* Monitor personal performance to meet individual KPIs, including response time, accuracy, and customer satisfaction.\n\nWhat you bring to the table:* An associate's or Bachelor's degree is an asset\n* 1\\-3 years of customer service experience\n* Strong proficiency in Spanish and English\n* Proficiency in proofreading/ editing text to ensure spelling and grammatical correctness\n* Strong analytical abilities, detail\\-oriented, and a high level of accuracy\n* Working knowledge of Google spreadsheets, Microsoft Word, and Gmail\n* Adept in researching and problem\\-solving capabilities\n* Someone who thrives in a collaborative, teamwork environment\n* Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy\n* Ability to work in a flexible, fast\\-paced environment to meet multiple deadlines and adapt to new policies and procedures\n* An ability to work cross\\-functionally to ensure application processing consistency and efficiency\n* Exceptional problem\\-solving skills under ambiguous circumstances to ensure we provide the best outcome for our students while maintaining integrity with our partner relationships\n* Excellent interpersonal skills and verbal and written communication skills\n\nAbout ApplyBoard\nApplyBoard empowers students around the world to access the best education. With more than 1,000,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.\nApplyBoard’s global team assists students and our 1,500\\+ partner institutions by empowering the international student sector with innovative technology and insights. As a five\\-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard keeps international students at the heart of everything we do.\nThank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.\nApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766584898000","seoName":"customer-experience-advisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-pachuca-de-soto/cate-cust-service-facing/customer-experience-advisor-6484286696781112/","localIds":"249","cateId":null,"tid":null,"logParams":{"tid":"e4300046-561f-4062-9814-3e50110b576f","sid":"edad45c7-018c-4324-9b30-3a44cdd48fa1"},"attrParams":{"summary":null,"highLight":["Assist applicants with program inquiries","Review student documents for eligibility","Collaborate with partner schools"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tizayuca,Hidalgo","unit":null}]},"addDate":1766584898186,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico","infoId":"6467500463974612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Marketing Manager","content":"* Job Reference: 2492870357\\-2\n* Date Posted: 2 December 2025\n* Recruiter: Consortium Professional Recruitment Ltd\n* Location: City, Leeds\n* Salary: £40,000 to £45,000\n* Bonus/Benefits: £40,000 \\- £45,000\n* Sector: Business development, Creative \\& design, Marketing, Print, Sales\n* Job Type: Permanent\n\n\n**Job Description**\n-------------------\n\n\n**Marketing Manager** \n\n**Location: Leeds** \n\n**Salary: £45,000** \n\n \n\nConsortium Professional Recruitment is acting on behalf of a fast\\-growing, innovative company based in Leeds, seeking a talented Marketing Manager to join their dynamic team at a brand new office. With ambitious growth plans and a collaborative culture, this is your chance to make a real impact across multiple marketing disciplines. \n\n \n\n**Key Responsibilities:** \n\nThis is a stand alone role, covering all aspects of marketing, your duties will include: \n\n* Drive brand awareness, lead generation, and revenue growth.\n* Oversee integrated campaigns across digital, social media, email, print, and other channels, ensuring maximum impact and ROI.\n* Manage content creation, including blogs, videos, whitepapers, infographics, and marketing copy, optimised for SEO and audience engagement.\n* Develop and execute go\\-to\\-market strategies for new products, including product messaging, value propositions, and sales enablement materials.\n* Manage social media platforms, engagement strategies, and influencer/partnership collaborations while maintaining brand voice and consistency.\n* Maintain and develop brand guidelines, ensuring consistent messaging, identity, and customer experience across all touchpoints.\n* Analyse performance metrics across campaigns, digital channels, and customer engagement to continuously improve results.\n* Conduct market research, competitor analysis, and customer insight gathering to inform strategy and innovation.\n* Collaborate closely with sales, product, and customer service teams to align marketing initiatives with business priorities.\n* Manage marketing budgets and resources effectively, ensuring campaigns deliver measurable results\n\n \n\n**About You:** \n\nThe successful candidate will ideally have the following attributes: \n\n* Strong experience in marketing, preferably in a stand alone role, with experience of building a strategy from initial conception to final execution\n* Proactive, creative, and results\\-driven, with excellent communication skills.\n* Comfortable working in a fast\\-paced, evolving environment.\n* Passionate about building brands, driving campaigns, and delivering measurable results.\n* Experience working in Home Improvement, DIY or retail is essential for this role.\n\n**Why Join?** \n\n* Work for a rapidly growing, forward\\-thinking business.\n* Be part of a collaborative team where creativity and innovation are celebrated.\n* Lead and shape marketing strategies that directly influence business growth.\n* Competitive salary and opportunities for professional development.\n* Attractive salary and benefits package with the opportunity to develop a marketing strategy from scratch.\n\nIf you are a marketing professional looking for your next challenge in a high\\-growth and fast paced environment, we want to hear from you! \n\n \n\nConsortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise.","price":"$MXN 40,000-45,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765273473000","seoName":"marketing-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-pachuca-de-soto/cate-cust-service-facing/marketing-manager-6467500463974612/","localIds":"249","cateId":null,"tid":null,"logParams":{"tid":"52b8eacd-2d45-4043-bb7b-3751a9d706fd","sid":"edad45c7-018c-4324-9b30-3a44cdd48fa1"},"attrParams":{"summary":null,"highLight":["Lead integrated marketing campaigns","Develop brand strategy from scratch","Collaborate with sales and product teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tizayuca,Hidalgo","unit":null}]},"addDate":1765273473748,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico","infoId":"6466829810009912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support","content":"Apollo.io is the leading go\\-to\\-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1\\.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top\\-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\n\n\n**The Role**\n\n**The Product Advocate position is open to residents of** **Mexico City** **and requires full English fluency.**\n\nApollo.io is seeking dedicated and knowledgeable people to join Apollo.io as a Product Advocate. This pivotal role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills. The Product Advocate troubleshoots and resolves customer issues, optimizes support processes, and contributes to Apollo’s values\\-driven culture. By collaborating across teams, this role ensures customers achieve their goals while demonstrating ownership, curiosity, and a commitment to continuous improvement.\n### **Responsibilities**\n\n\n* Handle customer inquiries in digital and voice channels in our CRM of choice to provide technical and product support.\n* Ask thoughtful questions to troubleshoot and resolve customer issues, escalating complex problems effectively.\n* Stay up\\-to\\-date on product changes, new features, and integrations, proactively expanding knowledge.\n* Validate workflows with peers and identify patterns in customer feedback to inform internal discussions.\n* Take ownership of ensuring customers understand key features and benefits aligned with their goals.\n* Consistently adhere to SLAs, meeting key performance metrics such as resolution time and CSAT.\n\n### **Required Qualifications**\n\n\n* Minimum proven experience of **2 years in at least one entry\\-level tech Customer Support or Technical Support role**\n* **Strong problem\\-solving skills with the ability to troubleshoot and resolve complex customer issues.**\n* **Ability to adapt to change and remain flexible in a dynamic work environment**\n* **Excellent english communication skills, both written and verbal, with an empathetic approach.**\n* **Proficiency with support tools, including live chat and ticketing systems along with processes and metrics like resolution time, customer satisfaction (CSAT), and ticket volume trends.**\n* Demonstrated ability to manage time effectively and adhere to SLAs.\n* Proficiency in tailoring technical explanations for non\\-technical audiences. \n\n\t+ **Note**: If you are studying or have finished a data science or engineering degree we will happy to consider your application if you don't meet the minimum proven experience requirement previously mentioned\n\n### **Preferred Qualifications**\n\n\n* Background in SaaS or technology\\-focused roles.\n* Experience analyzing customer feedback to inform product or process improvements.\n* Familiarity with tools like Jira, Salesforce, and REST API integrations.\n* Strong foundational knowledge of integration and filtering systems.\n* Basic programming knowledge.\n### **We are AI Native**\n\n\n\nApollo.io is an AI\\-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\n\n\n### **Why You’ll Love Working at Apollo**\n\n\n\nAt Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we **take extreme ownership** of our work, **move with focus and urgency**, and **learn voraciously** to stay ahead.\n\n\n\nWe invest deeply in your growth, ensuring you have the resources, support, and autonomy to **own your role and make a real impact**. Collaboration is at our core—we’re **all for one**, meaning you’ll have a team across departments ready to help you succeed. 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If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!\nAt its foundation, SimCorp is guided by our values — caring, customer success\\-driven, collaborative, curious, and courageous. Our people\\-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.\nIf you like what we’re saying, keep reading!\nWHY THIS ROLE IS IMPORTANT FOR US:\nAt SimCorp, we help some of the biggest financial institutions streamline their investments, accounting, and operations. Currently SimCorp is transforming the way we deliver services to our clients.\nWe are looking for a highly motivated IT consultant to support our Configuration Deployment Service (CDS) team. 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You will participate in deployment meetings with the client and work closely with the clients and our CDS experts in SimCorp globally to provide effective solutions for our clients\nWHAT YOU WILL BE RESPONSIBLE FOR:* Supporting our CDS team to be efficient and accountable for service delivery across different time zones\n* Engaging in configuration deployments and contributing to service deliveries and client meetings\n* Planning and preparation of deployment windows together with the client and the team\n* Creating configuration packages based on client definition and follow up on deployments\n* Documentation and reporting in line with the defined service procedures\n* Collaborating with the Service Owners and client stakeholders\n* Advise on process improvements based on lessons learned from daily operation\n* Play an active part in our global Configuration Deployment Service network\n\n\nWHAT WE VALUE:\nMost importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to \\- and interested in \\- learning the rest:* Master in Computer Science, Natural Science, Economics or similar qualification\n* You have some experience with configuring and deploying components of complex standard software applications in the financial sector or financial services industry\n* You have a technical affinity, you are eager to engage and learn new technical content\n* You have already worked in a Windows Server environment and may have had first touchpoints with cloud technology\n* You are interested in or have already basic knowledge about processes in the investment industry and an interest to expand this\n* You are Service\\-minded and have a positive mindset, you are experienced to work in ITIL framework\n* You enjoy working in a fast\\-paced environment and having a considerable impact on the results and solutions\n* Proficient analytical skills and a solution and result oriented attitude\n* You are able to prioritize tasks to ensure that deadlines are met\n* You are fluent in English (oral and written)\n\n\nBENEFITS:\nAttractive salary and bonus scheme are essential for any work agreement. 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More than delivering orders: they deliver smiles\n \n \n\n**The tasks performed by our Delivery Drivers are:** \n\nVerify and deliver complete and accurate home service orders.\n \nProvide customer service.\n \nMaintain order and cleanliness in work areas.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761339545000","seoName":"delivery-person","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-pachuca-de-soto/cate-cust-service-facing/delivery-person-6417146188045012/","localIds":"304","cateId":null,"tid":null,"logParams":{"tid":"64077a13-c6fe-4247-b827-ca3fe5b2da36","sid":"edad45c7-018c-4324-9b30-3a44cdd48fa1"},"attrParams":{"summary":null,"highLight":["Deliver pizzas with a smile","Ensure timely and safe deliveries","Provide excellent customer service"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pachuca de Soto,Hidalgo","unit":null}]},"addDate":1761339545940,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico","infoId":"6416271666931412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Success Manager","content":"The driving force behind our success has always been the people of AspenTech. 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For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.\n\n\n\nMotive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.\n\n\n\nVisit gomotive.com to learn more.\n\n### **About the Role**\n\n\n\nHow do you build a world\\-class sales organization? By creating a **world\\-class Sales Development team.**\n\n\n\nWe’re looking for **motivated, ambitious, and resilient individuals** to join our new **Sales Development Representative (SDR)** team in **Mexico City**. As an SDR, you’ll be the first point of contact for potential clients—building relationships, qualifying opportunities, and setting up meetings for our Account Executives. You’ll play a key role in shaping the **first impression of Motive** for prospective customers.\n\n\n\nThis is an excellent opportunity for **new graduates or early\\-career professionals** who are eager to start or accelerate a career in sales. If you bring **grit, curiosity, resourcefulness, and a growth mindset**, we’ll provide the training, mentorship, and tools to help you succeed.\n\n\n\n### **What You’ll Do**\n\n\n* **Generate new business opportunities** through outbound calls, emails, and prospecting campaigns.\n* **Qualify inbound and outbound leads**, identifying potential customers and ensuring follow\\-up on all opportunities.\n* **Engage prospects** to understand their business challenges and effectively communicate Motive’s value proposition.\n* **Collaborate closely with Account Executives** to schedule high\\-quality meetings and support pipeline growth.\n* **Maintain accurate activity tracking** and lead management in Salesforce and related tools.\n* **Stay resilient and positive**, learning from challenges and continuously improving performance.\n\n### **What We’re Looking For**\n\n\n* **Bilingual (English/Spanish)** with excellent verbal and written communication skills.\n* A strong sense of **drive, grit, and ownership** — you thrive in performance\\-based environments.\n* **Coachability and curiosity** — eager to learn, take feedback, and apply it quickly.\n* **Resilience** — able to handle rejection, adapt to challenges, and keep moving forward.\n* Prior experience in sales, customer service, or cold calling is a **plus**, but **not required**.\n* Familiarity with **Salesforce or other CRMs** is helpful, but not essential.\n* **Bachelor’s degree preferred.**\n* Must be **based in the Mexico City area** and able to work on a **hybrid schedule**.\n\n### **Why Motive**\n\n\n\nJoining Motive means being part of a company transforming one of the world’s most vital industries — the **physical economy**. 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Customer Service - Customer Facing in Pachuca de Soto