Passenger Service Agent

Description

**Passenger Service Agent \- Mexico** **\- Location: Mexico City** At Sky Concierge, we are a rapidly growing company in the airport services industry, specializing in premium Meet \& Assist experiences for VIP, executive, and artist passengers. With operations already established in South America, we are expanding into Mexico, bringing our international standards to one of the region’s most important aviation hubs. Our mission is to deliver a discreet, professional, and efficient service that transforms every journey into a seamless, stress-free experience. **\- Key Responsibilities:** * Assist and accompany VIP passengers throughout their entire airport process (check\-in, security, immigration, lounges, boarding, and baggage collection). * Deliver exceptional, discreet, and professional service at all times. * Learn and support operational processes, compliance, and team coordination. * Contribute to continuous service improvement and customer satisfaction. * Progressively develop toward leadership roles, with potential advancement to Head of Operations Mexico. **\- Requirements:** * Advanced English (mandatory). * Excellent interpersonal and communication skills. * High level of professionalism, discretion, and ability to work under pressure. * Detail-oriented, adaptable, and service-focused profile. * Residency in Mexico City and availability to travel as the operation expands. **\- What We Offer:** * A structured career plan with genuine internal growth opportunities. * Direct exposure to international standards for VIP airport services. * Opportunity to lead and develop operations in Mexico. * Competitive compensation and professional development within an expanding company. **\- How to Apply:** You may apply directly via LinkedIn or send your CV to: **talent@skyconcierge.vip** *“Join us and help redefine the airport experience.”* Employment type: Full-time Salary: $14,000\.00 \- $20,000\.00 per month Work location: On-site