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Transform communities with a mission-driven organization.\n2. Provide therapeutic services to vulnerable populations.\n3. Contribute to the community reintegration of youth.\n\nIf you are passionate about transforming communities with a mission-driven organization, we have the opportunity for you!\nReporting to the Program Director, the Psychologist is responsible for providing direct therapeutic services to recently returned Mexican children and young adults, as well as youth (ages 14–24) of any nationality with recognized refugee status, including individual, group, and family therapy. Administers assessments and coordinates services to ensure high-quality clinical services at beneficiaries’ places of residence.\nGlobal Refuge, formally known as Lutheran Immigration and Refugee Services (LIRS), is a nonprofit organization serving those seeking safety, support, and participation in the American dream. 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This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing automation, and customer experience initiatives.\n### **About the Role**\n\n**Key Responsibilities / Major Accountabilities :**\n\n* Manage data models within Salesforce Data Cloud, ensuring optimal data harmonization across multiple sources\n* Maintain data streams from various platforms into Data Cloud, including CRM, SFMC, MCP, Snowflake and third\\-party applications\n* Develop and optimize SQL queries to transform raw data into actionable insights\n* Build and maintain data tables, calculated insights, and segments for use across the organization\n* Collaborate with marketing teams to translate business requirements into effective data solutions\n* Monitor data quality and implement processes to ensure accuracy and reliability\n* Create documentation for data models, processes, and best practices\n* Provide training and support to business users on leveraging Data Cloud capabilities\n\n**Education**\n\n* Bachelor's degree in Computer Science, Information Systems, or related field\n* Salesforce Data Cloud certification preferred\n\n**Experience**\n\n* 3\\+ years experience working with Salesforce platforms\n* Previous work with Customer Data Platforms (CDPs)\n* Experience with Tableau CRM or other visualization tools\n* Background in marketing technology or customer experience initiatives\n* Salesforce Administrator or Developer certification\n* Familiarity with Agile ways of working, Jira, and Confluence\n\n**Skills \\& Qualifications**\n\n* Advanced knowledge of Salesforce Data Cloud architecture and capabilities\n* Strong SQL skills for data transformation and query optimization\n* Experience with ETL processes and data integration patterns\n* Understanding of data modeling principles and best practices\n* Experience with Salesforce Marketing Cloud, MCI \\& MCP\n* Familiarity with APIs and data integration techniques\n* Knowledge of data privacy regulations and compliance requirements (GDPR, CCPA, etc.)\n* Demonstrated experience with data analysis and business intelligence tools\n* Strong problem\\-solving abilities and analytical thinking\n* Excellent communication skills to translate technical concepts to business users\n* Ability to work collaboratively in cross\\-functional teams\n* Familiarity with and adaptability to new\\-generation technologies and trends (Gen AI and Agentic AI) is an added advantage\n\n**Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\\-and\\-culture\n\n**Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network\n\n**Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\\-rewards\n\n\n \nDivision\nUS\nBusiness Unit\nUniversal Hierarchy Node\nLocation\nMexico\nSite\nINSURGENTES\nCompany / Legal Entity\nMX06 (FCRS \\= MX006\\) Novartis Farmacéutica S.A. de C.V.\nFunctional Area\nMarketing\nJob Type\nFull time\nEmployment Type\nRegular\nShift Work\nNo\n\n### **Accessibility Adjustments**\n\n\nNovartis is committed to working and providing reasonable accommodations for individuals with disabilities. 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Ensures compliance with regulatory agency requirements. Maintains the system of technical and non-technical documentation. Ensures that procedures for classification and record maintenance are in place. Interprets & enforces all documentation formatting, standards, policies and operating procedure requirements. May determine components of submission, communicate documentation standards and coordinate compilation of regulatory documentation. May analyze and evaluate data, extract key information, prepare summary information and executive summaries of reviewed material. May maintain extensive knowledge of product information and ongoing interactions with local, regional and divisional stakeholders.\n### **About the Role**\n\nMajor Accountabilities \n\n \n\n\\~ Manages medium- to small-scale projects for global regulatory submissions.\n \n\n\\~ Provides submissions and contributes to technical regulatory strategy, intelligence and knowledge required for the development, registration and maintenance of global products.\n \n\n\\~ Contributes strategic and technical input/support to drive implementation of global systems, tools and processes to support global development projects and/or marketed products.\n \n\n\\~ Frequent internal company and external contacts. Represents the organization on specific projects.\n \n\n\\~ Works on problems of moderate scope where analysis of situations or data requires review of a variety of factors.\n \n\n\\~ Distribution of marketing samples (where applicable) \n\n \n\nKey Performance Indicators \n\n \n\nManages the system of controlled documentation, record retention and information services, including procedures for maintaining electronic records in accordance with regulatory requirements. Ensures compliance with regulatory agency requirements. Maintains the system of technical and non-technical documentation. Ensures that procedures for classification and record maintenance are in place. Interprets & enforces all documentation formatting, standards, policies and operating procedure requirements. May determine components of submission, communicate documentation standards and coordinate compilation of regulatory documentation. May analyze and evaluate data, extract key information, prepare summary information and executive summaries of reviewed material. May maintain extensive knowledge of product information and ongoing interactions with local, regional and divisional stakeholders. \n\n \n\nWork Experience \n\n \n\n\\~ Leadership of operations and execution \n\n\\~ Project leadership \n\n\\~ Cross-border collaboration \n\n\\~ Functional breadth \n\n\\~ Cross-cultural experience \n\n \n\nSkills \n\n \n\n\\~ Life sciences knowledge \n\n\\~ Clinical study reports \n\n\\~ Regulatory compliance \n\n\\~ Documentation management \n\n\\~ Operational excellence \n\n\\~ Data analysis \n\n \n\nLanguage \n\n \n\nEnglish\n**Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. 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CDMX\n\n\nYour key responsibilities: \n\n \n\nService Delivery: \n\n* Proactive management of Regional (multiple countries and languages) Service Delivery to Novartis Associates and 3rd party suppliers. Primary ownership of all Service Delivery critical metrics (inquiry cycle time, open and aging tickets, TAT, customer satisfaction – smiley faces, etc.). Ensuring a consistent methodology and data collection (important metrics) and internal customer/3rd party supplier issue follow\\-up and mitigations.\n\n \n\n* Key vendor manager and partner for all 3rd parties providing service delivery within their regions.\n\n \n\n* Key member of the global P2P Service Delivery Management and Governance team. Actively participate and collaborate with all global NGSCs SD roles to categorize and prioritize global customer feedback, challenges and opportunities. Drive the design, implementation and stabilization of all SD solutions (RPA, AI, Etc.) and models. Ensuring all solutions and mitigations are globally standardized and demonstrated at all global NGSCs SD functions.\n\n \n\n* Key Regional Liaison with P2P Global Service Organization and Global P2P Hub/ECI operations (Hyderabad) regarding all SD needs issues and opportunities within their Global Regional and drive the design, implementations and sustainability of solutions.\n\n \n\nP2P Performance: \n\n* Own regional Customer Satisfaction plan, pro\\-actively ensuring customer engagement forums feedback and data to highlight key trends and opportunities to identify early end\\-to\\-end P2P process/system improvements and mitigations to improve CSAT critical metric.\n\n \n\n* Pro\\-actively supervise regional operational SD critical metrics (TAT, Dropped Calls, Aging tickets, etc.) and engage both P2P Hub and 3rd Party providers in resolving and continuously improving SD performance.\n\n \n\n* Key P2P Leadership team member, providing concrete customer insight and feedback to P2P GSO team and P2P Global Hub/ECI operations to drive end\\-to\\-end P2P process/system improvements, solutions and mitigations.\n\nRole Requirements :\n\n* Education (minimum/desirable):University level degree in Business Administration/ Economics/Finance or Chartered Accountant / MBA desirable\n* Languages English require\n* Experience: 8\\-10 years of Financial experience, with in\\-depth functional \\& process expertize Previous experience R2P/P2P/P2P\n* Proven record of successfully managing projects driving performance (e.g. ERP implementation)\n* Excellent communication skills, leadership exposure Demonstrated ability to work effectively in a multi\\-national, matrix organization\n* PMP /Lean Six Sigma Certified\n\n**Commitment to Diversity and Inclusion**\n\nNovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.\n\n**Accessibility and Accommodation:**\n\n\nNovartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e\\-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.\n\n \n\nNovartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a tas.mexico@novartis.com y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.\n\n\n**Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\\-and\\-culture\n\n**Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network\n\n**Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\\-rewards\n\n\n \nDivision\nFinance\nBusiness Unit\nUniversal Hierarchy Node\nLocation\nMexico\nSite\nINSURGENTES\nCompany / Legal Entity\nMX06 (FCRS \\= MX006\\) Novartis Farmacéutica S.A. de C.V.\nFunctional Area\nAudit \\& Finance\nJob Type\nFull time\nEmployment Type\nRegular\nShift Work\nNo\n\n### **Ajustes de accesibilidad**\n\n\nNovartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para des empeñar las funciones esenciales de un puesto, envíe un correo electrónico a \\[email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. 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This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing automation, and customer experience initiatives.\n### **About the Role**\n\n**Key Responsibilities / Major Accountabilities :**\n\n* Manage data models within Salesforce Data Cloud, ensuring optimal data harmonization across multiple sources\n* Maintain data streams from various platforms into Data Cloud, including CRM, SFMC, MCP, Snowflake and third\\-party applications\n* Develop and optimize SQL queries to transform raw data into actionable insights\n* Build and maintain data tables, calculated insights, and segments for use across the organization\n* Collaborate with marketing teams to translate business requirements into effective data solutions\n* Monitor data quality and implement processes to ensure accuracy and reliability\n* Create documentation for data models, processes, and best practices\n* Provide training and support to business users on leveraging Data Cloud capabilities\n\n**Education**\n\n* Bachelor's degree in Computer Science, Information Systems, or related field\n* Salesforce Data Cloud certification preferred\n\n**Experience**\n\n* 3\\+ years experience working with Salesforce platforms\n* Previous work with Customer Data Platforms (CDPs)\n* Experience with Tableau CRM or other visualization tools\n* Background in marketing technology or customer experience initiatives\n* Salesforce Administrator or Developer certification\n* Familiarity with Agile ways of working, Jira, and Confluence\n\n**Skills \\& Qualifications**\n\n* Advanced knowledge of Salesforce Data Cloud architecture and capabilities\n* Strong SQL skills for data transformation and query optimization\n* Experience with ETL processes and data integration patterns\n* Understanding of data modeling principles and best practices\n* Experience with Salesforce Marketing Cloud, MCI \\& MCP\n* Familiarity with APIs and data integration techniques\n* Knowledge of data privacy regulations and compliance requirements (GDPR, CCPA, etc.)\n* Demonstrated experience with data analysis and business intelligence tools\n* Strong problem\\-solving abilities and analytical thinking\n* Excellent communication skills to translate technical concepts to business users\n* Ability to work collaboratively in cross\\-functional teams\n* Familiarity with and adaptability to new\\-generation technologies and trends (Gen AI and Agentic AI) is an added advantage\n\n**Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\\-and\\-culture\n\n**Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network\n\n**Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\\-rewards\n\n\n \nDivision\nUS\nBusiness Unit\nUniversal Hierarchy Node\nLocation\nMexico\nSite\nINSURGENTES\nCompany / Legal Entity\nMX06 (FCRS \\= MX006\\) Novartis Farmacéutica S.A. de C.V.\nFunctional Area\nMarketing\nJob Type\nFull time\nEmployment Type\nRegular\nShift Work\nNo\n\n### **Accessibility Adjustments**\n\n\nNovartis is committed to working and providing reasonable accommodations for individuals with disabilities. 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Psychologist (Mty Mx)65166232212482120
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Psychologist (Mty Mx)
Position Summary: Psychologist responsible for providing direct therapeutic services to returned/refugee children and youth, coordinating services, and conducting mental health assessments. Key Highlights: 1. Transform communities with a mission-driven organization. 2. Provide therapeutic services to vulnerable populations. 3. Contribute to the community reintegration of youth. If you are passionate about transforming communities with a mission-driven organization, we have the opportunity for you! Reporting to the Program Director, the Psychologist is responsible for providing direct therapeutic services to recently returned Mexican children and young adults, as well as youth (ages 14–24) of any nationality with recognized refugee status, including individual, group, and family therapy. Administers assessments and coordinates services to ensure high-quality clinical services at beneficiaries’ places of residence. Global Refuge, formally known as Lutheran Immigration and Refugee Services (LIRS), is a nonprofit organization serving those seeking safety, support, and participation in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. Our work also extends to Guatemala and Mexico, where we offer training and community reintegration for returned youth. To date, we have served more than 800,000 people worldwide. Our comprehensive services draw upon our extensive organizational experience, as well as partnerships with governmental, community, and faith-based entities. **Responsibilities / Duties:** * Provide direct therapeutic services to program participants as needed, including group work and family therapy. * Administer required mental and behavioral health assessments for program participants. * Coordinate services for each participant jointly with the Social Worker. * Participate in case consultations and provide clinical feedback regarding beneficiaries’ treatment needs. * Assist, facilitate, and help deliver ongoing education and support services to beneficiaries’ families. * Provide crisis intervention and guidance to beneficiaries and their families on healthy parenting practices, resilience, and conflict resolution skills. * Develop and deliver trainings/workshops for both family groups and sector colleagues, per respective partner requests. * Comply with laws and regulations regarding confidentiality of beneficiary information. * Apply knowledge of best practices in child welfare to protect all beneficiaries and mitigate risk factors when possible. * Maintain up-to-date documentation of all clinical activities per internal program policies. * Maintain current, practical knowledge of international child protection policies and operational procedures. * Meet regularly with the Program Director to consult on cases, review case plan decisions, and assess program participant progress. * Attend meetings with program alliances and/or partners, as well as establish new relationships with relevant sector actors. * Perform other duties as assigned. **Education / Experience** * Bachelor’s degree in General, Clinical, or Educational Psychology. * Master’s degree in Clinical Psychology, Family Psychotherapy, or related field (preferred). * Demonstrated experience delivering clinical services to refugee and/or immigrant populations (preferred). * Knowledge and demonstrated experience working with returned/refugee populations and unaccompanied minors. * Knowledge of national legislation on Human Rights, the General Law on the Rights of Children, Girls, and Adolescents, the Migration Code, among others. * Excellent verbal and written communication skills. * Strong interpersonal communication and clinical/persuasive writing skills. * Excellent clinical and crisis intervention skills. * Strong analytical and problem-solving skills. * Ability to work under stress or in fast-paced and/or volatile environments, including crisis or high-risk situations. * Excellent organizational and time management skills. * Ability to work effectively in teams. * Capacity to practice cultural sensitivity and work effectively with diverse and vulnerable populations. * Awareness of legal and policy issues related to immigration and child welfare. * Commitment to Global Refuge’s mission and core values, and ability to model those values in interactions with colleagues and partners. * Commitment to empowering returned/refugee populations and unaccompanied minors. * Flexibility regarding work hours and responsibilities. * Adequate computer skills to perform essential functions (Microsoft Office and any internal case management software). **Special Position Requirements:** * Availability to travel within Mexico up to 80% of the time. * Must be willing and able to undergo criminal background and civil litigation checks. * Native Spanish speaker. The job description is intended to present the general content and requirements for performance. It should not be interpreted as an exhaustive statement of duties, responsibilities, or requirements.
Mexico
Intercompany Senior Accountant65089849234947121
Indeed
Intercompany Senior Accountant
### **Summary** Providing financial and accounting expertise to stakeholders and responding to reporting and compliance requirements. ### **About the Role** Major Accountabilities \~ Collaborate with business entities, decision-makers and project leads in general. \~ Provide prompt and proactive bookkeeping support. \~ Maintain accurate and up-to-date inventory information, including capitalization and depreciation calculations. \~ Specifically, analyze or report on the accuracy, consistency and timeliness of delivered materials (payroll reports and loss reports). \~ Reconcile all required data promptly and accurately for internal (including accounting and reporting) and external (including laws, national statistical data, taxes) systems. \~ Serve as front-line support for SAP modules, including fixed assets and liquidity. \~ Contribute to the FRA project at national or regional level. \~ Report technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. \~ Distribution of marketing samples (where applicable) Key Performance Indicators Internal customer satisfaction, quality, relevance, financial analysis Customer satisfaction with consistent services based on SL and CEW service offerings Work Experience \~ Operations leadership and execution Skills \~ Understanding of value drivers \~ Critical thinking \~ Ability to influence key stakeholders \~ Effective communication \~ Process optimization \~ Building effective teams \~ People development \~ Financial accounting \~ Accounting and business reporting \~ Resource allocation Language English **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division Finance Business Unit Other Location Mexico Site INSURGENTES Company / Legal Entity MX06 (FCRS \= MX006\) Novartis Farmacéutica S.A. de C.V. Alternative Location 1 INSURGENTES (Sandoz), Mexico Functional Area Audit \& Finance Job Type Full time Employment Type Regular employee Shift Work No VIDEO
H6X8+XM Insurgentes, Q.R., Mexico
Salesforce Data Cloud, Manager64149239492738122
Indeed
Salesforce Data Cloud, Manager
### **Summary** The Salesforce Data Cloud, Associate Manager will play a crucial role in leveraging Salesforce Data Cloud to transform how our organization uses customer data. This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing automation, and customer experience initiatives. ### **About the Role** **Key Responsibilities / Major Accountabilities :** * Manage data models within Salesforce Data Cloud, ensuring optimal data harmonization across multiple sources * Maintain data streams from various platforms into Data Cloud, including CRM, SFMC, MCP, Snowflake and third\-party applications * Develop and optimize SQL queries to transform raw data into actionable insights * Build and maintain data tables, calculated insights, and segments for use across the organization * Collaborate with marketing teams to translate business requirements into effective data solutions * Monitor data quality and implement processes to ensure accuracy and reliability * Create documentation for data models, processes, and best practices * Provide training and support to business users on leveraging Data Cloud capabilities **Education** * Bachelor's degree in Computer Science, Information Systems, or related field * Salesforce Data Cloud certification preferred **Experience** * 3\+ years experience working with Salesforce platforms * Previous work with Customer Data Platforms (CDPs) * Experience with Tableau CRM or other visualization tools * Background in marketing technology or customer experience initiatives * Salesforce Administrator or Developer certification * Familiarity with Agile ways of working, Jira, and Confluence **Skills \& Qualifications** * Advanced knowledge of Salesforce Data Cloud architecture and capabilities * Strong SQL skills for data transformation and query optimization * Experience with ETL processes and data integration patterns * Understanding of data modeling principles and best practices * Experience with Salesforce Marketing Cloud, MCI \& MCP * Familiarity with APIs and data integration techniques * Knowledge of data privacy regulations and compliance requirements (GDPR, CCPA, etc.) * Demonstrated experience with data analysis and business intelligence tools * Strong problem\-solving abilities and analytical thinking * Excellent communication skills to translate technical concepts to business users * Ability to work collaboratively in cross\-functional teams * Familiarity with and adaptability to new\-generation technologies and trends (Gen AI and Agentic AI) is an added advantage **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division US Business Unit Universal Hierarchy Node Location Mexico Site INSURGENTES Company / Legal Entity MX06 (FCRS \= MX006\) Novartis Farmacéutica S.A. de C.V. Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No ### **Accessibility Adjustments** Novartis is committed to working and providing reasonable accommodations for individuals with disabilities. If, due to a medical condition or disability, you need a reasonable accommodation for any part of the hiring process, or to perform the essential functions of a job, please email \[email protected] and let us know the nature of your request and your contact information. Include the position number in your message.
H6X8+XM Insurgentes, Q.R., Mexico
Regulatory Affairs Specialist- Temporal (1 year)64148334190337123
Indeed
Regulatory Affairs Specialist- Temporal (1 year)
### **Summary** Manages the system of controlled documentation, record retention and information services, including procedures for maintaining electronic records in accordance with regulatory requirements. Ensures compliance with regulatory agency requirements. Maintains the system of technical and non-technical documentation. Ensures that procedures for classification and record maintenance are in place. Interprets & enforces all documentation formatting, standards, policies and operating procedure requirements. May determine components of submission, communicate documentation standards and coordinate compilation of regulatory documentation. May analyze and evaluate data, extract key information, prepare summary information and executive summaries of reviewed material. May maintain extensive knowledge of product information and ongoing interactions with local, regional and divisional stakeholders. ### **About the Role** Major Accountabilities \~ Manages medium- to small-scale projects for global regulatory submissions. \~ Provides submissions and contributes to technical regulatory strategy, intelligence and knowledge required for the development, registration and maintenance of global products. \~ Contributes strategic and technical input/support to drive implementation of global systems, tools and processes to support global development projects and/or marketed products. \~ Frequent internal company and external contacts. Represents the organization on specific projects. \~ Works on problems of moderate scope where analysis of situations or data requires review of a variety of factors. \~ Distribution of marketing samples (where applicable) Key Performance Indicators Manages the system of controlled documentation, record retention and information services, including procedures for maintaining electronic records in accordance with regulatory requirements. Ensures compliance with regulatory agency requirements. Maintains the system of technical and non-technical documentation. Ensures that procedures for classification and record maintenance are in place. Interprets & enforces all documentation formatting, standards, policies and operating procedure requirements. May determine components of submission, communicate documentation standards and coordinate compilation of regulatory documentation. May analyze and evaluate data, extract key information, prepare summary information and executive summaries of reviewed material. May maintain extensive knowledge of product information and ongoing interactions with local, regional and divisional stakeholders. Work Experience \~ Leadership of operations and execution \~ Project leadership \~ Cross-border collaboration \~ Functional breadth \~ Cross-cultural experience Skills \~ Life sciences knowledge \~ Clinical study reports \~ Regulatory compliance \~ Documentation management \~ Operational excellence \~ Data analysis Language English **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division Development Business Unit Universal Hierarchy Node Location Mexico Site INSURGENTES Company / Legal Entity MX06 (FCRS \= MX006\) Novartis Farmacéutica S.A. de C.V. Functional Area Research \& Development Job Type Full time Employment Type Regular employee Shift Work No
H6X8+XM Insurgentes, Q.R., Mexico
Treasury Cash Management Senior Payment Specialist US M&A64148333357827124
Indeed
Treasury Cash Management Senior Payment Specialist US M&A
### **Summary** Provide expert advisory to senior management within FSC and related key activities; timely and accurately ensure compliance with external and internal accounting reporting requirements. ### **About the Role** Major Accountabilities \~ Collaborate with direct managers to support financial activities, decision-making, and general projects. \~ Provide timely, proactive general ledger support. \~ Maintain accurate and up-to-date fixed asset data in the fixed asset register, including assets under construction and depreciation calculations. \~ Prepare analysis or reporting with a strong focus on accuracy, compliance, and timeliness of submitted data (e.g., profit and loss statements by business activity). \~ Timely and accurately provide all required data for internal (financial consolidation and reporting system) and external reporting (including statutory accounts, national statistics, and tax data). \~ Provide basic support on SAP-related queries, including fixed assets, cash, and general ledger. \~ Contribute to key country or BU-level projects. \~ Report technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. \~ Distribution of marketing samples (where applicable) Key Performance Indicators \~ Ensure internal customer satisfaction regarding quality, relevance, and timeliness of financial analyses. \~ Customer satisfaction with guaranteed services and processing of special key performance indicators in accordance with agreed service level agreements Work Experience \~ Leadership of operations and execution Skills \~ Critical thinking \~ Rapid problem solving \~ Resilience \~ Change acceptance \~ Continuous process improvement \~ Data cleaning / normalization \~ Financial accounting \~ Accounting and management reporting \~ Compliance and control \~ Tax Language English **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division Finance Business Unit CTS Location Mexico Site INSURGENTES Company / Legal Entity MX06 (FCRS \= MX006\) Novartis Farmacéutica S.A. de C.V. Alternative Location 1 INSURGENTES (Sandoz), Mexico Functional Area Audit \& Finance Job Type Full time Employment Type Regular employee Shift Work No
H6X8+XM Insurgentes, Q.R., Mexico
Procure to Pay Service Delivery Lead63843610583297125
Indeed
Procure to Pay Service Delivery Lead
### **Summary** Lead the FRA function in a country across multiple divisions OR lead a FRA service/process/area/technology line and ensure end-to-end service delivery across all Novartis divisions ### **About the Role** Location: Hybrid. CDMX Your key responsibilities: Service Delivery: * Proactive management of Regional (multiple countries and languages) Service Delivery to Novartis Associates and 3rd party suppliers. Primary ownership of all Service Delivery critical metrics (inquiry cycle time, open and aging tickets, TAT, customer satisfaction – smiley faces, etc.). Ensuring a consistent methodology and data collection (important metrics) and internal customer/3rd party supplier issue follow\-up and mitigations. * Key vendor manager and partner for all 3rd parties providing service delivery within their regions. * Key member of the global P2P Service Delivery Management and Governance team. Actively participate and collaborate with all global NGSCs SD roles to categorize and prioritize global customer feedback, challenges and opportunities. Drive the design, implementation and stabilization of all SD solutions (RPA, AI, Etc.) and models. Ensuring all solutions and mitigations are globally standardized and demonstrated at all global NGSCs SD functions. * Key Regional Liaison with P2P Global Service Organization and Global P2P Hub/ECI operations (Hyderabad) regarding all SD needs issues and opportunities within their Global Regional and drive the design, implementations and sustainability of solutions. P2P Performance: * Own regional Customer Satisfaction plan, pro\-actively ensuring customer engagement forums feedback and data to highlight key trends and opportunities to identify early end\-to\-end P2P process/system improvements and mitigations to improve CSAT critical metric. * Pro\-actively supervise regional operational SD critical metrics (TAT, Dropped Calls, Aging tickets, etc.) and engage both P2P Hub and 3rd Party providers in resolving and continuously improving SD performance. * Key P2P Leadership team member, providing concrete customer insight and feedback to P2P GSO team and P2P Global Hub/ECI operations to drive end\-to\-end P2P process/system improvements, solutions and mitigations. Role Requirements : * Education (minimum/desirable):University level degree in Business Administration/ Economics/Finance or Chartered Accountant / MBA desirable * Languages English require * Experience: 8\-10 years of Financial experience, with in\-depth functional \& process expertize Previous experience R2P/P2P/P2P * Proven record of successfully managing projects driving performance (e.g. ERP implementation) * Excellent communication skills, leadership exposure Demonstrated ability to work effectively in a multi\-national, matrix organization * PMP /Lean Six Sigma Certified **Commitment to Diversity and Inclusion** Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. **Accessibility and Accommodation:** Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e\-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a tas.mexico@novartis.com y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje. **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division Finance Business Unit Universal Hierarchy Node Location Mexico Site INSURGENTES Company / Legal Entity MX06 (FCRS \= MX006\) Novartis Farmacéutica S.A. de C.V. Functional Area Audit \& Finance Job Type Full time Employment Type Regular Shift Work No ### **Ajustes de accesibilidad** Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para des empeñar las funciones esenciales de un puesto, envíe un correo electrónico a \[email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.
H6X8+XM Insurgentes, Q.R., Mexico
Analyst, Salesforce Data Cloud63841492281089126
Indeed
Analyst, Salesforce Data Cloud
### **Summary** The Salesforce Data Cloud Analyst will play a crucial role in leveraging Salesforce Data Cloud to transform how our organization uses customer data. This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing automation, and customer experience initiatives. ### **About the Role** **Key Responsibilities / Major Accountabilities :** * Manage data models within Salesforce Data Cloud, ensuring optimal data harmonization across multiple sources * Maintain data streams from various platforms into Data Cloud, including CRM, SFMC, MCP, Snowflake and third\-party applications * Develop and optimize SQL queries to transform raw data into actionable insights * Build and maintain data tables, calculated insights, and segments for use across the organization * Collaborate with marketing teams to translate business requirements into effective data solutions * Monitor data quality and implement processes to ensure accuracy and reliability * Create documentation for data models, processes, and best practices * Provide training and support to business users on leveraging Data Cloud capabilities **Education** * Bachelor's degree in Computer Science, Information Systems, or related field * Salesforce Data Cloud certification preferred **Experience** * 3\+ years experience working with Salesforce platforms * Previous work with Customer Data Platforms (CDPs) * Experience with Tableau CRM or other visualization tools * Background in marketing technology or customer experience initiatives * Salesforce Administrator or Developer certification * Familiarity with Agile ways of working, Jira, and Confluence **Skills \& Qualifications** * Advanced knowledge of Salesforce Data Cloud architecture and capabilities * Strong SQL skills for data transformation and query optimization * Experience with ETL processes and data integration patterns * Understanding of data modeling principles and best practices * Experience with Salesforce Marketing Cloud, MCI \& MCP * Familiarity with APIs and data integration techniques * Knowledge of data privacy regulations and compliance requirements (GDPR, CCPA, etc.) * Demonstrated experience with data analysis and business intelligence tools * Strong problem\-solving abilities and analytical thinking * Excellent communication skills to translate technical concepts to business users * Ability to work collaboratively in cross\-functional teams * Familiarity with and adaptability to new\-generation technologies and trends (Gen AI and Agentic AI) is an added advantage **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division US Business Unit Universal Hierarchy Node Location Mexico Site INSURGENTES Company / Legal Entity MX06 (FCRS \= MX006\) Novartis Farmacéutica S.A. de C.V. Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No ### **Accessibility Adjustments** Novartis is committed to working and providing reasonable accommodations for individuals with disabilities. If, due to a medical condition or disability, you need a reasonable accommodation for any part of the hiring process, or to perform the essential functions of a job, please email \[email protected] and let us know the nature of your request and your contact information. Include the position number in your message.
H6X8+XM Insurgentes, Q.R., Mexico
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