Technical Support Assistant - Technical Skills

Description

Job Summary: We are seeking a Service Technician for preventive and corrective maintenance of technological equipment, with a focus on delivering an excellent customer experience. Key Highlights: 1. Field maintenance and repair of technological equipment 2. We value attitude, values, and willingness to learn 3. Job stability and technical training About the Company SISCO Tecnología is a Mexican company specializing in printing solutions and information technologies. We are characterized by professional service, continuous improvement, and a commitment to creating lifelong customers. We seek technicians who understand that their work directly impacts the customer experience. About the Position Our core values guide how we work and our daily activities: Commitment: Responsibility and fulfillment of every agreement. Excellence: Constant effort to deliver high-quality service. Positive Attitude: Focus on solutions and continuous improvement. Humility: Openness to learning and acknowledgment of mistakes. Respect: Professional and humane treatment of customers and colleagues. What Will Be Your Role? You will be responsible for preventive and corrective maintenance of our clients’ technological equipment, ensuring proper functionality and an outstanding service experience. Main Responsibilities - Maintenance and repair of: Multifunction devices and printers, Laptops and computers - Diagnosis of technical failures. - On-site customer support. - Basic service reporting and follow-up. - Proper use of tools and spare parts. Requirements - Full experience and knowledge are not mandatory; we highly value attitude, values, and willingness to learn and work. - Technical degree (Electronics, Systems, Electromechanics, or related field). - Standard vehicle operation and valid driver’s license (mandatory). - Availability for travel routes and fieldwork. - Professional appearance and conduct with customers. This position is NOT suitable for you if: - You dislike documenting your work. - You seek a job without processes or structure. - You lack commitment to schedules, travel routes, or customer service. - You prefer 100% desk-based work. We Offer Statutory benefits. Additional productivity bonus. Job stability. Technical training. Professional and organized work environment. Selection Process CV review Additional questionnaire HR interview Management interview Job offer. -Requirements- Minimum education: Upper secondary education – Technological High School years of experience Age: between 19 and 24 years Knowledge: Compliance with standards, Commitment, Creativity, Punctuality, Responsibility, Technological updating, Customer service Driver’s licenses: A Willingness to travel: Yes Willingness to relocate: Yes Keywords: helper, assistant, assistant, aux, auxiliary, assistant, helper, aide, support, support, technician, technologist, technician, tech, technician, technology, technology, technologist