We are hiring **"Customer Service Assistant"** **Job Objective** Provide warm and effective customer service, manage sales and quotations accurately, and promptly follow up on requests and after-sales processes. **Requirements** **Education:** * Bachelor's degree in Business Administration, Marketing, or related fields. **Additional training (desirable):** * Courses in customer service and orientation. * Courses or certifications in sales. **Experience:** * 2 years in customer service, sales, or quotations. **Technical Skills** * Proficiency in Office Suite (Excel, Word, Gmail). * Experience with ERP/CRM systems (desirable: Odoo). * Basic knowledge of social media platforms (WhatsApp, Facebook, Instagram). **Administrative Skills** * Management of customer and supplier portals. * Friendly, empathetic, and solution-oriented customer service. * Numerical ability for quotation calculations. * Basic knowledge of swimming pool products and accessories *(training provided)*. * Class C driver's license (desirable). **Salary and Benefits** * **Net monthly salary:** $10,000 to $12,000 MXN * **Statutory benefits.** * **Increasing Christmas bonus:** 2 additional days per year worked, up to 25 days. * **Grocery vouchers:** 5% of net salary after 3 months. **Work Schedule** Monday to Friday from 9:00 a.m. to 6:00 p.m. (with a 1-hour lunch break from 2 to 3 p.m.) Saturday from 10:00 a.m. to 2:00 p.m. *(One Saturday off per month) Fixed day off on Sundays* **Responsibilities** * Serve customers at the branch, by phone, and through digital channels. * Prepare and send clear and accurate quotations. * Follow up on quotations, opportunities, and sales. * Provide after-sales service and handle warranty management. * Record and control expense policies for the department. * Collaborate with administrative and operational teams. * Guide customers on proper use of products and accessories. * Assist with administrative tasks within the department. **Interested?** Apply through this platform or send your CV to **WhatsApp .5\.6\. .6\.7\.4\.8\. .4\.6\.7\.9\.**. Join a team where your customer service talent makes a difference! Job type: Full-time Salary: $10,000\.00 \- $12,000\.00 per month Work location: On-site