Failure Analysis Technician

Description

Position Summary: The Warranty Technician performs initial testing and analysis (triage) of returned automotive electronic components, supporting root cause identification and WEC efficiency. Key Highlights: 1. Key role in analyzing automotive electronic components 2. Support in root cause identification and diagnostics 3. Contributes to laboratory process efficiency and improvement **Job Description** **Driving a software-defined electrified future.** Visteon is a technology company developing and manufacturing innovative digital cockpit and electrification products at the forefront of the mobility revolution. Founded in 2000, Visteon combines decades of automotive industry experience with Silicon Valley speed to apply global expertise that transforms the software-defined vehicle of the future for many of the world’s largest OEMs. The company has 10,000 employees across 18 countries. To learn more, click here.**Role Mission** The Warranty Technician performs hands-on testing and initial analysis (triage) of returned automotive electronic components. This role supports engineers in root cause analysis by preparing test configurations, executing diagnostics, and documenting observations. The technician ensures accurate data collection and contributes to overall WEC efficiency.**Key Position Objectives* * Perform bench testing and initial diagnostics on returned components. * Configure and operate test equipment such as oscilloscopes, multimeters, and simulation tools. * Document test results and observations for engineering review. * Support preparation of components for deeper analysis (e.g., disassembly and visual inspection). * Maintain laboratory equipment and ensure calibration and availability. * Support engineers in implementing standardized test procedures. **Key Performance Indicators (KPIs)* * **Accuracy:** Percentage of correctly identified root causes vs. actual failures after customer impact. * **Cycle Time:** Average time per triage, disassembly, and analysis stage. * **Test Result Quality:** Rate of approved/rejected protocols vs. findings validated during disassembly. * **Effective Collaboration:** Timeliness and effectiveness in case handover to CQE/Engineering. * **NTF Rate:** Minimization of "No Trouble Found" cases. **First-Year Deliverables* * Perform triage and testing on at least 300 returned components. * Maintain 100% compliance with laboratory equipment calibration requirements. * Implement at least one workflow or laboratory documentation improvement. * Achieve greater than 95% accuracy in test data reporting. **Qualifications, Experience, and Skills* * Technical diploma or associate degree in electronics, electrical engineering, mechatronics, or related field. * 1–3 years of experience in electronic testing or automotive diagnostics. * Familiarity with basic diagnostic tools, handling of electronic components, and soldering processes. * Attention to detail and strong documentation and organizational skills. * Fluent English proficiency; additional languages are a plus. **Key Behaviors* * Results orientation * Critical thinking * Resilience * Customer focus * Competitiveness * Sense of ownership and accountability **Reporting Structure** This position reports to the WEC Leader or Supervisor.**Culture at Visteon** If you thrive in a dynamic organizational culture that demands agility, adaptability, and a growth mindset, Visteon is the ideal place. We value high performance and results orientation. Innovation, risk-taking, and continuous learning enable us to stay ahead in an ever-changing industry and position ourselves as market leaders. At Visteon, you can achieve more.**Job Snapshot** Updated Date 13\-May\-2026 Job ID J10871 Job Discipline Warranty Engineering Location VTC\-Chihuahua, Chihuahua, Chihuahua, Mexico Employee Type Full Time Employees Employee Subtype Regular