3PL Operations Manager

Description

Job Summary: Efficiently supervises and coordinates supply chain operations, ensuring quality and customer satisfaction in a 3PL environment. Key Highlights: 1. Leads operational teams and manages personnel in a dynamic environment. 2. Ensures inventory control and quality assurance in 3PL operations. 3. Maintains smooth communication with suppliers and resolves incidents. 3PL Operations Manager Requirements: Bachelor's degree in Industrial Engineering, Logistics, Distribution, or related field. Minimum 5 years of experience in a similar role, preferably in logistics, distribution, or retail sectors. Experience in 3PL operations (multi-client management). Experience managing personnel and leading operational teams. Proficiency in inventory management systems and ERP software. Customer-oriented mindset with a results-driven approach. Personnel Management Willingness to travel between the Mérida and Cancún CEDIS facilities. Responsibilities: 90% floor-level activities. Supervise product inbound and outbound at the CEDIS. Ensure proper inventory control and shrinkage management. Supervise operations and ensure quality compliance of the 3PL provider. Coordinate dispatch and delivery scheduling to retail points or customers. Supervise adherence to quality standards for product receiving, storage, and distribution per client requirements. Maintain smooth communication with logistics service providers, carriers, and other key stakeholders. Resolve any incidents or complaints related to distribution operations, ensuring customer satisfaction. Prepare and present detailed performance reports to management. Experience in customer prospecting and/or service sales. Location: Uman, Yucatan. -Requirements- Minimum education: Higher education – Bachelor's degree 3 years of experience Age: between 30 and 45 years Driver's license: Type A Willingness to travel: Yes Keywords: leader, supervisor, manager, director, chief, lead, leadership, regent, operations, operations