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Location:Ocoyoacac

Category:Management

Automotive Mechanical Technician65192230193793120

Automotive Mechanical Technician

Job Summary: Automotive Mechanical Technician to perform diagnostics, maintenance, and repairs related to engine tuning, suspension, and brakes, ensuring speed and quality. Key Highlights: 1. Experience in tuning, brakes, and suspension (minimum 2 years) 2. Skills in rapid diagnosis and precision in services 3. Results-oriented approach and attention to detail Job Description: Automotive Mechanical Technician Job Objective Perform mechanical diagnostics, maintenance, and repairs with a special focus on tuning, suspension, and brake services, ensuring speed, accuracy, and quality in every job to guarantee customer satisfaction. Main Responsibilities * Perform comprehensive tuning services (oil change, filter replacement, spark plug replacement, throttle body cleaning, among others). * Perform brake services: brake pad replacement, disc and drum resurfacing, brake fluid bleeding and replacement. * Perform suspension and steering services: shock absorber replacement, bushing replacement, ball joint replacement, tie rod end replacement, wheel alignment and balancing. * Rapidly and accurately diagnose mechanical failures in the systems mentioned above. * Meet optimal delivery timelines while maintaining quality standards. * Maintain constant communication with the shop supervisor to report progress and parts requirements. * Follow safety regulations and keep the work area clean and organized. Requirements * Education: Technical degree in Automotive Mechanics or related field. * Experience: Minimum 2 years working in tuning, brakes, and suspension. * Knowledge: * Gasoline engines (preventive maintenance services). * Hydraulic brake systems and ABS. * Suspension and steering systems. * Use of manual, pneumatic, and diagnostic tools. * Skills: * Speed and precision in routine services (tuning, suspension, brakes). * Ability to perform rapid diagnosis. * Organization and discipline. * Ability to work under pressure and as part of a team. Competencies * Commitment and responsibility. * Attention to detail. * Honesty. * Results- and deadline-oriented. * Customer orientation. Employment Type: Full-time Salary: $8,000.00 - $120,000.00 per month Benefits: * Employee discount * Additional vacation days or paid leave Education: * Completed high school (Desirable) Experience: * General maintenance: 1 year (Desirable) * Mechanics: 1 year (Desirable) Work Location: On-site employment

Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico

$MXN 8,000-120,000/year

KAM Civil65182967893251121

Summary: The Account Manager at Thales drives profitable order intake by understanding customer business, building strategic account plans, and orchestrating internal and external stakeholders. Highlights: 1. Builds strategic Account Plans to define account strategy and align stakeholders 2. Orchestrates and networks with internal and external stakeholders 3. Acts as "One face to the customer" maximizing satisfaction and driving intimacy Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. The role of the Account Manager is to understand the customer’s business and to articulate how Thales, as a Group, can help the customer to perform better. With this understanding, the Account Manager delivers profitable order intake based on the account plan. The role helps Thales to increase its long\-term wallet share with the customer. **MISSIONS \& RESPONSABILITIES** * Build the Account Plan in order to define the account strategy and align the plan with the customer and the internal stakeholders by: * Understanding the customer's stakes, expectations and vision and how Thales offers can support the customer's business * Monitoring the performance of Thales’ competitors with the customer * Identifying and Defining Strategic Initiatives, in collaboration with the customer, to generate growth beyond business as usual and contributing to build and strengthen a customer relationship based on partnership * Working closely with the Account Marketing for support on actions plans (growth opportunities, engagement plan, must\-wins, market segment content) Orchestrate and network with all internal and external stakeholders by: * Sharing general interest information on the customer (i.e. Customer strategy and structure, customer needs, budgets) and represent the Customer internally * Orchestrating, aligning and managing the account team (on subjects such as tendering, project execution, technology portfolio, customer satisfaction…) and supporting the sales teams in all actions required to close Order Intake * Sharing the Account Plan and facilitating the execution of the related action plan with countries and GBUs involved. The Account Manager takes part in the enhancement and update of Group CRM data * Informing the account team and account steering committee of customer satisfaction issues and supporting the development of customer satisfaction measuring in the account Act as “One face to the customer” on behalf of Thales by: * Maximizing customer satisfaction * Setting actions together with the customer to develop trust and loyalty between both organizations * Developing Group Order Intake in the short and medium term by managing Customer intimacy * Driving and secururing strategic Initiatives as defined in the Account Plan **DECISIONS OWNED / KEY DELIVERABLES** * Engage all actions required to execute the Account plan * Define Customer governance, as part of the Account Plan (“who meets who and when”) * Deliver an aligned and reviewed Account Plan (at least twice a year) * Perform the Opportunity presentations (“Gate 0: Early Opportunity Review”) * Deliver Order Intake forecast **KEY INTERACTIONS** * The Account Team: BL Sales Manager, Project Teams, Capture teams, Service teams, Account Marketing Manager * Local Head of Account management * Heads of GBUs, GBU VP Sales, BL Sales director * Account Executive Sponsor * Segment Marketing * Digital * Communications * Any other member of the Thales organization and leadership as required (Finance, Legal, Quality, Program, Bid…) **SKILLS \& EXPERIENCE \& EDUCATION*** Minimum 5 years proved track record in sales activities and/or account management * Technical Knowledge: Security/Aerospace, Security * Advanced English Competences :Knowledge of Integrated Management System Policies (ISO 9001; ISO; ISO 27001\) * Extensive exposure to the customer industry * Capable of driving results across virtual teams and able to represent Thales Group as a whole * Entrepreneur mindset with a true sense of initiative, curiosity and autonomy * Acts naturally as a team builder and is a good communicator * Ability to convince, persuade and negotiate, both internally \& externally At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Salubridad 7, Federal, Venustiano Carranza, 15700 Ciudad de México, CDMX, Mexico

Site Care Partner65182967624705122

Site Care Partner

Summary: The Site Care Partner is a key Pfizer point of contact for investigative sites, accountable for start-up activities, relationship building, recruitment, and safeguarding quality and patient safety. Highlights: 1. Accountable for site start-up activities through site activation. 2. Builds and retains investigator site relationships, providing crucial support. 3. Ensures site quality by interpreting data and developing mitigation plans. Work Location Assignment: Mexico City, Mexico. Must be able to work from assigned Pfizer office 2\-3 days per week, or as needed by the business JOB SUMMARY The Site Care Partner is a key Pfizer point of contact for investigative sites throughout a study life cycle; accountable for site start\-up activities through site activation; accountable for building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies; accountable for site\-level recruitment and accountable for safeguarding the quality and patient safety at the investigator site. The Site Care Partner contributes to country and site selection activities by proactively collaborating with key stakeholders and providing local intelligence to country outreach surveys, investigator strategies and Pfizer pipeline opportunities under supervision. The Site Care Partner is accountable for ensuring that sites receive necessary support and engagement, that issues are resolved, and Pfizer’s reputation is upheld throughout study lifecycle. Additionally, the Site Care Partner will coordinate with other roles and functions that will interface with study sites (e.g. CRA, Investigator Contracts Lead, Site Activation Partner, cSOM, Clinician, etc.) thereby, optimizing communications and enhancing overall visibility into and confidence of quality of site level activities. The Site Care Partner is responsible for site quality utilizing and interpreting data from analytic tools (e.g. SQRD), in conjunction with country intelligence and IRMS to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks. Accountable for site start\-up and activation* Deploy GSSO site strategies by qualifying and activating assigned sites * Supports processes to optimize country \& site selection activities including review and assessment of the draft potential site list \& provide PTA output for site selection. * Collaborate with key stakeholders providing country/regional level input to country outreach surveys including protocol feasibility, country SOC and medical practices (as applicable) under supervision. * Maintain a knowledge of assigned protocols * Conduct study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may * compromise time to site activation. * Ensure all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation. (e.g. PSR, SART, ESRA, SAC, FU Letter, Planisware, ISF/eISF etc.) * Support country specific ICD review and deployment up to Site Activation * Work Location Assignment: Hybrid * Ensure follow up activities’ completion post PTA and SIV to ensure site readiness for FSFV * Partners with CRA/site monitor to ensure site monitoring readiness in anticipation of first subject first visit * Responsible for relationship building and operational quality of the site * Responsible for establishing and maintaining relationships with Site Organizations and Strategic Partners * Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.) * Ensure the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study * Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Jointly Responsible with site monitor/CRA for enrollment delivery during study conduct * Partner with local RA/ CTRO / SAP to ensure timely completion on country / local registry up to Site Activation Accountable for study conduct and close\-out* Review Site Reports and related issues * Assure quality and consistency in the delivery of monitoring * Support the CRA/site monitor to develop positive Investigator relationships throughout the life of the study and escalate any training or compliance concerns with Study Management. Responsible for proactively providing local intelligence.* Provide input into site recommendations via intimate understanding of country/region, sites, processes and practices, and associated site performance metrics. * Provide support to the Study Operations Manager/Global Study Manager to define local requirements for the importation/exportation processes of the investigational medical product and ancillary supplies. QUALIFICATIONS / SKILLS Education* Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years’ experience) * Proficiency in local language preferred. English is required Experience* Demonstrated experience in site management with prior experience as a site monitor/CRA * Demonstrated experience in start up activities through to site activation * Demonstrated experience in conduct and close out activities * Demonstrated knowledge of quality and regulatory requirements in applicable countries Skills and Technical Competencies* Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements * Must demonstrate good computer skills and be able to embrace new technologies * Good communication, presentation, and interpersonal skills * Ability to manage required travel * Demonstrated networking and relationship building skills * Demonstrated ability to manage cross functional relationships * Ability to communicate effectively and appropriately with internal \& external stakeholders * Ability to adapt to changing technologies and processes * Knowledge of country requirements for GCP that may be different to those of Pfizer Procedures Behavioral Competencies* Effectively overcoming barriers encountered during the implementation of new processes and systems * Identifies and builds effective relationships with investigator site staff and other stakeholders * Effective verbal and written communication skills in relating to colleagues and associates both inside and outside of the organization * Able to manage issues that are escalated by site staff in a way that meets the needs of both Pfizer and the site staff EEO (Equal Employment Opportunity) \& Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability. Medical

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Banamex - 26929815 Ejecutivo Implant Zona Oriente (Iztapalapa, Iztacalco y Coyoacán) Cdmx65182967162497123

Banamex - 26929815 Ejecutivo Implant Zona Oriente (Iztapalapa, Iztacalco y Coyoacán) Cdmx

Summary: This trainee professional Product Sales Analyst role involves providing financial guidance to clients, enhancing product knowledge, and driving sales goals while adhering to compliance and maintaining customer relationships. Highlights: 1. Provide financial guidance and introduce suitable products to clients 2. Enhance product knowledge and sales techniques for colleagues 3. Maintain and manage good customer relationships The Product Sales Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job. **Responsibilities:** * Communicate daily market update and trading strategic plan for clients and individual sales staff. * Provide guidance to customers by identifying financial gaps in their current wealth or asset allocation and to introduce suitable products. * Communication on banking (FX, Insurance, etc) products through daily interactions. * Enhance product knowledge and sales technique to branch colleagues on particular products by regular market update and technical analysis. * Work with Branch Managers to set plan to meet financial commitment. * Responsible for driving bankers to meet team goals. * Strictly abide by the requirements of compliance \& internal control on sales activities. * Maintain and manage good relationships with customers and to ensure customers have a consistent and superior banking experience. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** * Previous banking experience preferred **Education:** * Bachelor’s/University degree or equivalent experience Experiencia en atención a clientes face to face Experiencia en ventas, cambaceo, prospectos Actitud de servicio y disponibilidad para viajar a nivel nacional TIEMPO INDEFINIDO Disponibilidad para Trasladarse en la zona oriente (Alcaldías: Iztapalapa, Iztacalco y Coyoacán) \- **Job Family Group:** Consumer Sales \- **Job Family:** Consumer Product Sales \- **Time Type:** Full time \- **Most Relevant Skills** Please see the requirements listed above. \- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* *View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Medical Document Retrieval Specialist | Remote65182966464386124

Medical Document Retrieval Specialist | Remote

Summary: This critical role ensures accurate and complete medical records retrieval, directly impacting the speed and accuracy for legal clients through meticulous research and quality control. Highlights: 1. First and most critical step in medical records retrieval 2. Focus on accuracy and quality in record requests 3. Proactive, problem-solving mindset **Medical Document Retrieval Specialist** ----------------------------------------- **Schedule** ------------ * Full\-time * Remote * Monday – Friday, 9:00 am – 5:00 pm EST **About the Role** ------------------ This role is the **first and most critical step** in the medical records retrieval process. You'll ensure all requests are accurate, complete, and properly set up from the start. The quality of your work directly impacts the speed and accuracy of records retrieval for legal clients. **Requirements** ---------------- * Prior experience requesting **medical records from providers** on behalf of healthcare organizations * Exceptional attention to detail—small mistakes can delay requests for months * Strong technical skills, including **Adobe Acrobat and PDF editing/combining tools** * Clear communication skills and a proactive, problem\-solving mindset **Key Responsibilities** ------------------------ ### **Provider Research \& Identification** * Identify all providers involved in a clients treatment, beyond the primary facility listed * Locate billing providers and related entities using record\-retrieval tools, prior requests, and direct provider outreach * Add all identified providers into the internal request system ### **Request Creation \& Quality Control** * Review and correct incoming **Release of Information (ROI)** forms, which are often incomplete or incorrect * Create accurate base forms and complete submission packets * Perform detailed QA checks to ensure all required documents (cover letters, affidavits, etc.) are correct ### **Request Assignment** * Assign requests to records team members based on workload and availability ### **Edge Case Handling** * Identify special provider requirements (such as provider\-specific forms) and escalate as needed * Resolve missing or conflicting information by coordinating with legal case managers **Apply here:** **https://operationsarmy.com/application** ----------------------------------------------------------

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Partner Manager, Non Endemic Ads65182965265667125

Partner Manager, Non Endemic Ads

Summary: This cross-functional role focuses on managing and optimizing enterprise-level advertising campaigns, translating marketing objectives into effective strategies, and driving commercial impact through client success. Highlights: 1. Manage and optimize advertising campaigns for enterprise-level partners 2. Translate marketing objectives into effective campaign strategies 3. Thrive in a fast-paced, dynamic environment **About the Role** This role sits at the intersection of client success, campaign execution, and commercial impact. As part of the Uber Advertising team, you'll manage and optimize advertising campaigns for enterprise\-level partners, ensuring strong performance, clear communication, and long\-term value creation. You'll work closely with clients and internal teams to translate marketing objectives into effective campaign strategies, proactively solve challenges, and uncover opportunities to grow investment and product adoption. This is a highly cross\-functional role that blends analytical thinking, relationship management, and operational excellence in a fast\-paced, dynamic environment. **What the Candidate Will Do*** Proactively monitor campaign performance to identify issues early and drive timely, effective solutions * Participate in internal kick\-off calls to understand campaign requirements and support complex executions * Coordinate campaign launches and ongoing management, sharing clear updates and setting expectations with all stakeholders * Own the campaign reporting cadence, delivering insights tailored to each advertiser's goals * Build a strong understanding of clients' marketing objectives and challenges, proactively recommending solutions to support their success * Act as a strategic consultant, advising clients on tactical adjustments based on performance trends and business goals * Identify opportunities to improve performance and grow investment by analyzing data and sharing insights with internal account teams * Collaborate closely with cross\-functional partners to deliver high\-quality, client\-facing outputs * Apply analytical thinking to surface trends, generate meaningful insights, and track the impact of initiatives against customer goals * Represent the voice of the customer, clearly communicating product feedback and limitations to relevant internal teams * Drive adoption of new products by clearly articulating value and creatively differentiating solutions * Contribute to and lead playbook initiatives across the Ads team, supporting teammates and scaling best practices when needed **What You'll Need*** 4\+ years of experience in Account Management, Digital Marketing, Sales, or related roles * Hands\-on experience managing and analyzing digital advertising campaigns for enterprise\-level brands * Experience working with large, complex organizations and multiple stakeholders * Strong analytical skills, with the ability to translate results into clear, actionable recommendations * Clear and effective written and verbal communication skills * Strong organizational skills, with excellent attention to detail and time management * A proactive, curious mindset with a passion for continuous learning and improvement * Creative problem\-solving skills and comfort navigating ambiguity * Ability to thrive in fast\-paced environments with ownership, speed, and resourcefulness * English proficiency **Bonus Points*** Ability to leverage data to quantify opportunities and influence decision\-making * Experience using AI or automation tools to drive efficiency * Strong negotiation, forecasting, and advanced problem\-solving skills * Comfort working cross\-functionally and managing competing priorities with a high degree of autonomy

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Credit Advisor65182919803138126

Job Summary: Azteca Bank's Credit Advisor ensures an excellent customer experience by selling credit products and building long-term relationships. Key Highlights: 1. Opportunity for professional development 2. Cross-selling promotion 3. Development of long-term customer relationships Azteca Bank Cuernavaca Hiring: Credit Advisor Job Objective: Ensure an excellent customer experience by selling credit products to establish long-term relationships. Responsibilities: * Advise customers on the various credit products and services offered by Azteca Bank, promoting cross-selling. * Advise customers on the benefits and responsibilities associated with credit, identifying their needs to facilitate new credit placements. * Update all customer information in the system during each visit or contact. * Process credit applications accurately to avoid delays in payments. We Offer: * Weekly fixed salary plus bonuses based on credit placements * Flexible working hours * Complimentary uniforms * Career development opportunities * Group-wide benefits and agreements with over 10,000 companies Apply through this channel or visit the store manager.

WQ82+M2 Cuernavaca, Morelos, Mexico

Warehouse Manager - Valid until 25-FEB-202665182865023491127

Warehouse Manager - Valid until 25-FEB-2026

Job Summary: We are seeking a Warehouse Manager to manage and control inventories, coordinate operations, supervise movements, and lead staff—optimizing processes and ensuring accuracy. Key Responsibilities: 1. Manage and control physical and system-based inventories (SAE) 2. Coordinate daily operations of equipment and spare parts warehouses 3. Lead, train, and evaluate warehouse staff **We are looking for:** A candidate for the Warehouse Manager position to work in Iztapalapa, Mexico City, Mexico. Manage and control physical and system-based inventories (SAE), ensuring accuracy. Coordinate daily operations of equipment and spare parts warehouses. Supervise inventory receipts, shipments, transfers, cycle counts, and audits. Ensure accurate and timely data entry into SAE. Lead, train, and evaluate warehouse staff. Implement best practices for control, organization (5S), and tracking. Optimize processes to reduce errors, shrinkage, and response times. Collaborate with technical, administrative, and service departments. Requirements Minimum 3 years’ experience as Warehouse Supervisor, Coordinator, or Warehouse Manager. Solid knowledge of inventory control, spare parts, and/or technical equipment. Proficiency in SAE system (mandatory). Experience leading operational teams. Organizational, analytical, and decision-making skills. Results-oriented with a focus on internal customer service. Competencies and Skills Inventory Management SAE System Spare Parts Warehouse Equipment Warehouse Receipts and Shipments Control Cycle Counts Staff Leadership Process Improvement 5S **We offer:** $20000 \- $25000 MXN Biweekly Apply to our vacancy to learn more about the process and about us.

Cda. Melchor Ocampo 244, Constitución de 1917, Iztapalapa, 09280 Ciudad de México, CDMX, Mexico

$MXN 20,000/year

Systems Assistant65182864526338128

Systems Assistant

Job Summary: A leading hotel company is seeking a committed and responsible Systems Assistant to ensure the proper operation and development of the technological infrastructure. Key Highlights: 1. Professional growth 2. Technical support and infrastructure management 3. Collaborative work environment HOTEL "HOLIDAY INN PLAZA UNIVERSIDAD" Is seeking a **SYSTEMS ASSISTANT** A leading hotel company urgently requires a Systems Manager responsible for ensuring the proper operation and development of the technological infrastructure of the MEXXA Group. In this position, your main responsibilities will include: * Hardware and software maintenance * Network administration * User management * Equipment installation * Resolution of technical incidents * Network and cabling infrastructure * Technical support **JOB REQUIREMENTS** * Degree in Computer Systems Engineering, Telecommunications, or related field * Minimum 1 year of experience in a similar position * Experience in the hospitality sector is desirable * Knowledge of networks, Office suite, Windows Server, Active Directory * Positive attitude * Committed * Responsible * Dedicated * Punctual **WE OFFER** * Competitive salary * Statutory benefits * Uniforms * Cafeteria service * Professional growth * Life insurance If you meet the requirements, apply through this channel and we will contact you. Take advantage of this opportunity and join a great family **\#IHG** Employment type: Full-time, Indefinite-term contract Salary: $15,000\.00 \- $17,000\.00 per month Benefits: * Flexible working hours * Option for an indefinite-term contract * Life insurance * Cafeteria service * Company phone * Free uniforms * Grocery vouchers Application question(s): * How many years of experience do you have in systems? * Have you worked in the hospitality industry? * Which systems do you handle? Work location: On-site employment

Av Juarez 137BIS, Sta Cruz Atoyac, Benito Juárez, 03310 Ciudad de México, CDMX, Mexico

$MXN 15,000-17,000/year

Warehouse Coordinator65182863812610129

Warehouse Coordinator

Job Summary: We are seeking a Warehouse and Logistics Coordinator with experience in inventory management and delivery service quality to join our team. Key Highlights: 1. Key role in warehouse and logistics management. 2. Inventory management and FIFO implementation. 3. Analysis of delivery service quality and customer satisfaction. A leading company in the segments of metalworking fluids, high-performance lubricants, and general-purpose lubricants is looking for its next talent as: **Warehouse and Logistics Coordinator** **Requirements:** · Mechanical or Industrial Engineering degree, or related field. · Warehouse experience. · ERP (SAP) proficiency. · Advanced Excel skills. · 5 years of experience as plant manager or head of an industrial food processing or food packaging facility, production, and food safety. **Knowledge:** · Field and laboratory analysis. · Knowledge of ISO 9001 standard. · Contpac system proficiency. · English language proficiency (60%). **Responsibilities:** · Preparation of reports measuring delivery service quality and customer satisfaction. · Prompt, accurate, and friendly on-site technical support to internal customers. · Maintenance of updated, clean, and accessible technical information files. · Inventory management and FIFO implementation. · Management of product mixing, delivery quality levels, and support for their smooth execution. **We Offer:** · Monthly salary of **$18,000 to $21,000** (based on qualifications). · Statutory benefits. · Operational expenses (telecommunications and office supplies). **Work Location:** · San Lorenzo la Cebada, Xochimilco. Employment Type: Full-time. Salary: $18,000.00 - $21,000.00 per month. Workplace: On-site employment.

Prol. Pocitos 34, Santa Cruz Acalpixca, Xochimilco, 16443 Ciudad de México, CDMX, Mexico

$MXN 18,000-21,000/year

IN-HOUSE ASSISTANT651828594974741210

IN-HOUSE ASSISTANT

Job Summary: Maintain an organized warehouse by controlling inventory and safeguarding merchandise, ensuring proper classification and order fulfillment. Key Responsibilities: 1. Inventory control and merchandise safeguarding 2. Classification and validation of information in the system 3. Fulfillment of purchase orders and verification of facilities Logistics and Operations City: FEDERAL DISTRICT Publication Date: Jan 23, 2026 Schedule: 09:00 AM to 06:00 PM Description: IN-HOUSE ASSISTANT General Purpose Maintain an organized warehouse according to client requirements and specifications established by strategic warehouses through inventory control, with the objective of maintaining merchandise order and safeguarding. Results**Variables****Metric****Responsibility****(Amount in $)**Damage to ITEMS% reduction vs. previous instances0% damageCorrect ITEM closure% compliance at facility100%Pending shipment closure occurrence% compliance100%LTL scanning% compliance100%Unit unloading% compliance100% with no delaysMain FunctionsReview merchandise for classification. Validate and enter information into the client’s system to keep the warehouse’s inventory control up to date. Provide physical inventory counts. Count parts and serial numbers requested by strategic warehouse clients to maintain control over merchandise safeguarded in the warehouse. Fulfill purchase orders. Fulfill purchase orders by locating requested parts and verifying that the correct serial numbers are provided, enabling timely distribution processing. Verify facility functionality. Conduct periodic inspections of lighting, cleanliness, organization, and packaging presentation to implement necessary measures and prevent operational delays. Process required items in the system for shipment. Update merchandise location changes in the system and prepare a daily report for the warehouse manager to execute corresponding adjustments in both physical inventory and client systems. Process required items in the system for shipment. Perform proper merchandise packaging to meet quality standards and prevent damage to goods.

Mexico City, CDMX, Mexico

SDR (Edtech)651828521669131211

Summary of the Position: We are looking for someone passionate about education who will drive mathematical innovation in schools, collaborating to transform the learning experience of thousands of students. Key Highlights: 1. Direct impact on mathematics education 2. Promotion of professional growth and autonomy 3. High-performance teamwork and supportive culture If you are passionate about making a real difference in education, here you’ll have the opportunity to transform how thousands of students learn mathematics. Imagine being part of a collaborative team where every voice matters and your professional growth is actively encouraged—allowing you to be authentic while tackling new challenges and empowering yourself to achieve your goals. This position is a talent incubator that will enable you to learn the fundamentals of prospecting and lead generation (growth) while building key skills to continue growing across different areas within the company. At Innovamat, your professional career begins here! **Why join the Innovamat team?** * **Direct impact on education:** You’ll be part of a project revolutionizing how mathematics is taught, benefiting thousands of students. From day one, you’ll feel that your work has a real impact on the future of education. * **Your growth is up to you:** Innovamat provides you with the tools to build your career from scratch. We foster autonomy at work and continuous training to help you surpass your own limits and reach your goals. * **High-performance team:** You’ll work alongside intelligent, collaborative, and ambitious people. The team is always there to help you improve, pushing you to deliver your best and grow from the very start of your career. * **People-centered culture:** Here you’ll find a team that supports you, listens to you, and accompanies you both professionally and personally. It’s a place where you can be yourself from day one. * **Additional benefits**, including: a unique work environment with 24 vacation days and an extra week off in winter. You’ll enjoy medical insurance, access to platforms such as GymPass and Terapify. You’ll participate in team-building activities and our incredible annual Meet\-ups—all in a pet-friendly space. We’re proud to be a Happy at Work company! **What will be your mission?** In this role, your mission is to be the first step in bringing educational innovation to more schools. From day one, you’ll be generating key opportunities by contacting schools and opening doors to new partnerships that transform how mathematics is taught. Your work is crucial to Innovamat’s growth and will allow you to learn how to manage important conversations, overcome challenges, and develop skills that will accompany you throughout your career. **How will you do it?** * **Prospecting and meeting generation:** You’ll research schools, identify key decision-makers through various channels and relevant events in the education sector, and creatively connect with school principals to effectively communicate our value proposition—generating meetings that drive new opportunities for Innovamat. * **Organization and follow-up:** You’ll review your calendar and emails to ensure all scheduled meetings with schools remain confirmed, while also managing follow-ups with new educational institutions. * **Team collaboration:** You’ll work closely with the rest of the revenue team, sharing information and aligning strategies to ensure leads generated convert into successful agreements. * **Tool management:** You’ll use platforms such as Salesforce to maintain a clear record of all your interactions, ensuring no opportunity goes untracked. * **Continuous training:** You’ll receive training on the education market and mathematics pedagogy, staying up to date with best practices to refine your approach and improve results. * **Constant learning and adaptation:** Each day brings new challenges, and you’ll learn to face them with a growth mindset—adapting quickly to change and leveraging every experience to improve and advance in your career. If this resonates with you and you wish to join a team where growth and learning are constant, support is unconditional, and together we help mathematics education shine in every classroom—Innovamat is waiting for you! Apply now and become part of our mission! Position type: Full-time, indefinite-term contract Salary: $16,000\.00 \- $20,000\.00 per month Benefits: * Salary increases * Flexible working hours * Medical expense insurance * Gym membership service * Additional vacation days or paid leave Work location: On the road

Calz. Gral. Mariano Escobedo 350, Chapultepec Morales, Anzures, Miguel Hidalgo, 11590 Ciudad de México, CDMX, Mexico

$MXN 16,000-20,000/year

Banamex Engineering Manager - C12 - CIUDAD DE MEXICO651735210968341212

Banamex Engineering Manager - C12 - CIUDAD DE MEXICO

Summary: This intermediate management role leads a team in driving engineering activities, focusing on hardware, software, and network infrastructure design, acquisition, and deployment while ensuring quality standards. Highlights: 1. Lead and direct a team of engineering professionals 2. Oversee strategic direction of technology products 3. Consult on long-term system strategies and vendor opportunities The Engineering Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to drive a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework. **Responsibilities:** * Evaluate team’s performance and make decisions on pay increases, hiring, terminations and other personnel actions as well as train team members, coach employees and monitor quantity and quality of work * Serve as a consultant to management on long term system strategies and oversee a specific product line, ensuring delivery is timely and budget targets are met * Provide conceptual analyses for a variety of broad based and complex issues * Oversee the strategic direction of technology products within functional area * Responsible for execution of the technology governance framework for managed products * Ensure that managed products are operationally ready and in line with global operational standards for ongoing operation and support as well as ensuring that technology standards for managed products are published and communicated appropriately * Understand the landscape and industry for vendor’s product lines and act as consultant to identify new vendor opportunities and vendor entry or exit strategies for managed product lines * Ensure that processes and procedures within the managed function are compliant with Citi policy and maintain appropriate staffing requirements to meet operational needs * Responsible for budget oversight, planning, policy formulation, and managing technology risks within the assigned portfolio * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. **Qualifications:** * 5\-8 years of relevant experience in an Engineering role * Experience working in Financial Services or a large complex and/or global environment * Project Management experience * Consistently demonstrates clear and concise written and verbal communication * Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices * Demonstrated analytic/diagnostic skills * Ability to work in a matrix environment and partner with virtual teams * Ability to work independently, prioritize, and take ownership of various parts of a project or initiative * Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements * Proven track record of operational process change and improvement **Education:** * Bachelor’s degree/University degree or equivalent experience manejo de SAS Y PYTHON(indispensable) manejo de abinitio(deseable) bases de datos oracle, SQL plataforma linux \- **Job Family Group:** Technology \- **Job Family:** Systems \& Engineering \- **Time Type:** Full time \- **Most Relevant Skills** Please see the requirements listed above. \- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* *View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Auditor (Retail) - Bilingual English / Spanish651735185291551213

Auditor (Retail) - Bilingual English / Spanish

Summary: The Auditor Retail is an entry-level position responsible for auditing client data and documentation, generating recoverable claims, and communicating audit recommendations. Highlights: 1. Opportunity to audit client data and documentation for claim generation 2. Engage in identifying recovery claims, voids, and over/underpayments 3. Develop proficiency with proprietary reports, tools, and systems Overview: The Auditor Retail role is an entry level position responsible for auditing client data and/or documentation on behalf of Cotiviti’s clients and generating high quality recoverable claims for the benefit of Cotiviti and our clients. Under direct supervision, identifies and inputs recovery claims, voids, or other over\-underpayment types. Documents relevant facts, information, and conclusions drawn to support the work performed so other reviewers may validate claim. Communicates audit recommendations to supervisory auditor for evaluation, verification, and continuous learning. This position requires candidates to be fully bilingual with a high level of English proficiency (written \& spoken). This role will report to a US based manager who is not bilingual. This role is located in our Mexico City office. ***If you are interested in applying, please submit an English resume****.* Responsibilities: * Under direct supervision, audit standard reports, smaller/lower profile project\-based routines and identify over and under payments of claims. * Scope may include auditing paid claims; determining whether an overpayment exists; duplicate payments; identifying incorrect contract or contract rates; data mining. * Enter the claim into Cotiviti system accurately and in accordance with standard procedures. * Work on less complex/medium standard audit reports with support and may include the review and documentation of claim potentials identified by Auditors and Sr. Auditors. * Utilize with increasing proficiency, proprietary reports, tools, and systems required to perform duties. * With moderate guidance and direction, timely executes assigned standard reports and updates. * Working proficiency with all systems and applications including Decipher and client tools. * Maintain production goals and quality standards set by the audit for the auditing concept. * Works to meet the expected level of quality and quantity (i.e., fees per hour, vendor/project volume completion, claims written) determined for the audit. * Respond to client/vendor disputes or internal QA for claims written. * Provide verification of claims validation, in concise written and oral manner. * Build a personal proficiency around transaction types, client contracts/vendor agreements, and client data with understanding of how to identify potential over/under payments. * Complete all responsibilities as outlined on annual Performance Plan. * Complete all special projects and other duties as assigned. * Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Qualifications: * Bachelor's Degree in Finance, Accounting and/or Business Administration, or at least four years of equivalent experience required * Computer proficiency in Microsoft Office (Word, Excel, Outlook); Access preferred * Strong interest in working with large data sets and various databases * Retail industry experience desired * Excellent verbal and written communication skills * Self\-motivated and driven to succeed * Must have strong English speaking and writing skills **NOTE: All interviews will be conducted in English.** ***Base compensation*** ***$19,500******/pesos per month.*** ***Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.*** ***Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs.*** **\#associate****\#LI\-JB1**

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 19,500/year

Audit Support Assistant (Retail) - Bilingual English / Spanish651735182728981214

Audit Support Assistant (Retail) - Bilingual English / Spanish

Summary: Seeking motivated administrative professionals for the Retail Audit team to handle daily administrative activities, provide support to auditors, and serve as a point of contact for inquiries. Highlights: 1. Excellent opportunity to learn the business and grow with the company 2. Support the Retail Audit team with general administrative tasks 3. Bilingual English and Spanish skills required Overview: We are eagerly looking for several motivated administrative professionals for our Retail Audit team in our new Mexico City office. In this role, you will efficiently and professionally handle the daily administrative activities within the department, to assist our retail auditor(s), collectors, managers, Business Optimization and others to meet and exceed customer expectations. You will act as a point of contact for the audit team in facilitating responses to general inquiries and data requests from both internal and external customers. This role is an excellent way to "get your foot in the door" and learn the business so that you can grow with the company as we expand. Must be bilingual in English and Spanish; all interviews will be conducted in English. Responsibilities: * Provides General Administrative Support: Perform a variety of support and general administrative assignments in support of the audit or auditors, including filing, data entry, and tracking/correspondence while following established standards and work processes. * Generates Reports: Obtains data files and/or generates reports for audits by identifying appropriate file parameters extracting data from downloaded and/or imported data files as requested by auditor. May be required to review client systems and update Cotiviti systems accordingly. * Provides Communication Support: Serves as a point of contact and facilitate responses to general inquiries and data requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures. * Proofs Claim Information: Provides proofing support on claims submittals to double check totals, verbiage, calculations or general accuracy prior to client submission. * Meets Or Exceeds Standards for Productivity: Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity. * Meets Or Exceeds Standards for Quality: Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Qualifications: * High School diploma required. * Bachelor's Degree (Finance, Accounting, Economics, Business Administration, Statistics, Mathematics, or related field) preferred. * At least 1 year of business related work experience. Retail (corporate) office experience strongly preferred. * Strong technical skills (Word, Excel, PowerPoint, Outlook) required. * Advanced English speaking and writing skills (Interviews will be conducted in English). * Requires working knowledge of and applicable industry based standards. * Excellent verbal and written communication skills. * Ability to work well in an individual and team environment. * Must speak English, required. **NOTE: All interviews will be conducted in English.** ***Base compensation ranges from*** ***$17,000*** ***to*** ***$18,000*** ***pesos per month.*** ***Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.*** ***Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs.***\#LI\-JB1 \#junior \#LI\-DNP

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 17,000-18,000/year

Clinical Operations Manager – Mexico651735163838751215

Clinical Operations Manager – Mexico

Summary: Seeking an inspiring Clinical Operations Manager to lead a team, ensure operational excellence, and strategically shape clinical start-up approaches. Highlights: 1. Lead and develop a team of 20 clinical operations professionals 2. Drive strategic clinical start-up excellence in Mexico 3. Ensure quality, compliance, and efficiency in clinical operations ### **Lead Teams. Elevate Operations. Drive Start‑Up Excellence.** We’re looking for an inspiring **Clinical Operations Manager** to lead a team of 20 professionals across clinical operations — ensuring excellence in performance, quality, compliance, and delivery. In addition to core Clinical Operations leadership, this role plays a **key strategic role in shaping Clinical Start‑Up approaches**, bringing deep expertise in Mexico’s regulatory environment to accelerate study activation. ### **What You’ll Lead** * Full line management responsibility: coaching, performance management, talent development, workload allocation. * Oversight of clinical operational delivery across studies, ensuring quality, compliance, and efficiency. * Issue escalation, resource utilization oversight, and continuous process improvement across teams. ### **Where You’ll Add Strategic Impact** * Guide and influence **Clinical Start‑Up strategies**, leveraging expert knowledge of **Mexico regulations, submissions, IRB/EC processes**, and start‑up best practices. * Support teams in anticipating and resolving start‑up hurdles to ensure smooth and timely study activation. ### **What You Bring** * 5\+ years in Clinical Research with experience in Clinical Operations leadership. * Proven line‑management capability and ability to lead high‑performing teams. * Strong knowledge of **start‑up pathways and Mexico regulatory requirements**. * Excellent communication, organizational, and problem‑solving skills. Ready to lead a high‑impact team and shape operational and start‑up excellence in Mexico? **Apply now and make your leadership count.** Learn more about our EEO \& Accommodations request here.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

GERENTE DE TALLER GRAN SUR651734334757141216

GERENTE DE TALLER GRAN SUR

Resumen del Puesto: Buscamos un técnico automotriz con experiencia en diagnóstico avanzado, gestión de equipos y peritaje, capaz de interpretar pruebas en dinamómetro y usar software de taller. Puntos Destacados: 1. Diagnóstico técnico de alta precisión y juicio automotriz 2. Liderazgo y gestión de equipos técnicos 3. Interpretación y supervisión de pruebas en Dinamómetro de Chasis REQUISITO: * Conocimientos generales (Técnicos); Diagnóstico técnico de alta precisión y juicio, Administración de operaciones y control de KPIs automotrices, sistema avanzados de tren motriz, suspensión, frenos y módulos electrónicos: Avanzado. * Interpretación y supervisión de pruebas en Dinamómetro de Chasis * Uso avanzado de herramientas de diagnóstico multimarca (Escáner y Medidor de Espesor) * Gestión de peritaje estético y mecánico para valuación de unidades * Liderazgo y gestión de equipos técnicos * Toma de decisiones basada en datos técnicos * Inglés técnico: Intermedio (lectura de manuales, diagramas y software de diagnóstico internacional) * Software de gestión de taller (ERP/CRM) y paquetería Office * experiencia mínima de 5 años OFRECEMOS: * SUELDO DE 30,000 BRUTOS * PRESTACIONES DE LEY * Tipo de puesto: Tiempo completo * Lugar de trabajo: Empleo presencial Tipo de puesto: Tiempo completo Sueldo: $30,000.00 al mes Lugar de trabajo: Empleo presencial

Av. del Imán 2233, El Caracol, Coyoacán, 04700 Ciudad de México, CDMX, Mexico

$MXN 30,000/year

Laboratory Engineering, Materials, and Processes Professional651733126520331217

Laboratory Engineering, Materials, and Processes Professional

Position Summary: Laboratory engineering professional at Bombardier, contributing to continuous improvement and collaborating on high-performance projects. Key Highlights: 1. Design, build, and maintain high-performance aircraft 2. Put people at the center and define excellence 3. Push the boundaries of what is possible in the industry *Where applicable, Bombardier promotes flexible and hybrid work policies.* #### **Why Join Us?** At Bombardier, we design, build, and maintain the world’s highest-performing aircraft for the most demanding individuals, businesses, governments, and armed forces. We have set the highest standards by placing our people at the heart of everything we do and jointly defining excellence. Working at Bombardier means operating at the highest level. Every day, you will be part of a team delivering superior experiences and products, pushing the boundaries of what is possible in our industry—and beyond. By prioritizing employee growth and development, we enable each individual to reach their full potential on their own terms, because the best work happens when one is free to be themselves and share their unique experience. #### **Our Benefits** With employee well-being as our top priority, we offer a comprehensive and competitive Benefits Program, including the following: * Insurance *(Dental, medical, life, disability, and more)* * Competitive base salary * Employee Assistance Program ### **What Do You Need to Succeed in This Role?** * Perform intermediate-to-complex testing per established procedures and standards. * Prepare, review, and approve intermediate-to-complex test reports. * Support intermediate-complexity laboratory projects according to priorities defined by the section head. * Review and approve internal laboratory test procedures. * Review and approve equipment maintenance activities and development of usage procedures. * Plan medium-term activities within your area of specialization. * Contribute to continuous improvement. * Work on issues of diverse scope; apply knowledge to resolve intermediate-to-complex problems, and feel comfortable handling non-standard tasks/queries. * Respond to internal/external customer requests and, occasionally, interact with external collaborators on business-related matters. * Collaborate with other groups to share knowledge/information. * Provide staff training as needed. ### **How to Thrive in This Position?** * You hold a university degree in materials/chemical engineering, aerospace engineering, or a related field. * You have a minimum of five (5) years of experience as a laboratory engineer in the aerospace industry. * You possess advanced knowledge of industry specifications. * You have advanced knowledge of quality systems and documentation. * You are a dynamic individual with excellent communication and interpersonal skills, a strong sense of commitment, and willingness to take responsibility—acting independently in a high-pressure environment with peers/suppliers. * You have advanced proficiency in Microsoft Office. **Now that you can see yourself in this role, apply—and join the Bombardier team!** Note: It is not necessary to possess *all* the skills, knowledge, and experience listed to apply for this position. We are not looking for the perfect candidate, but for great talent and passionate individuals. Bombardier is an equal opportunity employer and encourages individuals of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other legally protected characteristics to apply. **Position** Laboratory Engineering, Materials, and Processes Professional **Primary Location** Aerospace Mexico (B.A.M) **Organization** Aerospace Mexico (B.A.M) **Shift** Day shift **Contract Type** Regular **Requisition** 10618 Laboratory Engineering, Materials, and Processes Professional

State of Mexico, Mexico

WFM Manager / Bilingual B2 C1651733120983061218

WFM Manager / Bilingual B2 C1

Job Summary: We are seeking a Bilingual Workforce Management Manager with experience in forecasting, planning, scheduling, and monitoring inbound operational metrics for call center campaigns. Key Highlights: 1. Leadership role in Workforce Management 2. Experience with inbound operational metrics 3. Proficiency in forecasting and WFM planning **Bilingual Workforce Management Manager, B2 C1 level** Requirements: Completed Bachelor’s degree in Economics, Finance, or Administration Strong knowledge, experience, and expertise in inbound operational metrics Expertise in conducting forecasting, planning, scheduling, and real-time monitoring of metrics Minimum two years’ experience using Workforce Management systems for bilingual campaigns Knowledge and experience in call center campaigns Minimum two years’ experience in a Workforce Management leadership role Adherence to policies, procedures, and legal guidelines We Offer: Salary commensurate with experience Statutory benefits and above Work Location: **Availability to rotate between Iztacalco and Naucalpan** Interested candidates should send their CV in Spanish and English to the indicated email address or via **WhatsApp 55 1200 2296 with Tania Bautista** As a socially responsible and inclusive company, we do not discriminate for any reason, cause, or circumstance, nor do we request medical certificates confirming non-pregnancy or absence of human immunodeficiency virus.

Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico

Air Conditioning and Refrigeration Technician651733106554901219

Air Conditioning and Refrigeration Technician

Job Summary: We are seeking an Air Conditioning and Refrigeration Technician to diagnose, perform preventive maintenance, and carry out corrective maintenance on systems in smart buildings. Key Highlights: 1. Opportunity for professional growth and job stability 2. Ongoing training and possibility of technical certification 3. Company focused on technology, efficiency, and people **Job Description:** We are a company specialized in the operation and maintenance of smart buildings.\* We are looking for an **\*Air Conditioning and Refrigeration Technician\*** **EDUCATION:** Incomplete secondary education Technical training in Air Conditioning, Refrigeration, or related field. **REQUIREMENTS:** * Minimum 2 years of experience * Preventive, corrective, and diagnostic maintenance * VRV / VRF systems (Daikin, LG, Samsung) * Water-cooled chillers * Packaged units * Mini-splits * Basic knowledge of frequency inverters * Knowledge of basic electricity applied to HVAC systems * Ability to interpret electrical diagrams and installation blueprints **RESPONSIBILITIES** * Diagnose and repair faults in direct-expansion and chilled-water equipment * Perform cleaning, adjustments, component replacements, and refrigerant charging * Support inspection of electrical panels, connections, and controls * Report technical findings and improvement suggestions to immediate supervisor * Ensure proper use of provided tools, materials, and PPE * Comply with on-site occupational safety guidelines **WE OFFER:** * Monthly gross salary of $13,500 * Statutory benefits\* from day one * Uniform, tools, and safety equipment provided * Ongoing training and possibility of technical certification * Direct hiring and job stability * Opportunity for professional growth within the company **Join our team!** Apply now and become part of a growing company focused on technology, efficiency, and people. **SCHEDULE:** Monday to Friday, 9:00 am to 6:00 pm; Saturday, 9:00 am to 1:00 pm

Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico

$MXN 13,500/year

Customs Agent651733103600661220

Job Summary: TRALICOM is seeking an expert Customs Agent to manage imports, exports, invoicing, and client portfolios, acting as an intermediary between goods owners and customs authorities. Key Points: 1. Responsible for controlling the import and export of goods. 2. Handling customs systems and tariff classification. 3. Comprehensive client management, invoicing, and payments. **TRALICOM is seeking a Customs Agent in Polanco – Miguel Hidalgo, Mexico City** -------------------------------------------------------------------------------- CustomsAgent Will be responsible for managing the import and export control of goods, acting as an intermediary between goods owners and customs authorities; likewise, will handle customs entry forms (pedimentos), payment processes, receipts, accounts receivable, invoicing, and all matters related to proper client handling. Primary responsibilities include implementing an appropriate documentation and invoicing strategy, as well as expanding the customs agency’s client portfolio. Position Profile: Experience in customs clearance. Proficiency in C.A.S.A. systems. Invoicing within ERP systems. Calculation of tariff classification. Payments and receipts. Entry of pedimentos. Active and effective client communication. Client supervision. Customs duty payment process. Review and verification of documents for submission to ports and customs offices. Personnel management. Responsibilities: Maintain impeccable accounts receivable and invoicing records. Entry of pedimentos according to specific requirements. Handling of C.A.S.A., ADUANET or similar systems. Invoicing in C.A.S.A. Maintain contact with clients regarding all matters related to invoicing, payments, and information submission. Document management for payment processes. Verification of customs procedures. Customs inspections. Keep Excel templates updated for daily, weekly and/or monthly reports as requested by direct supervisor. Calculation of tariff classification. **Desired education level:** Higher education – degree holder **Desired experience level:** Expert level **Departmental function:** Logistics / Transportation **Industry:** International trade and development *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6970fc165500003e00676637&source=indeed

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico

Installation and Maintenance Technician651733087942431221

Installation and Maintenance Technician

Job Summary: KUKUN is seeking an empathetic, solution-oriented Installation and Maintenance Technician for a startup that connects visitors and destinations through design and technology. Key Highlights: 1. Mission to create emotional connections between visitors and destinations 2. Empathetic, solution-oriented position with energy, analytical skills, and leadership 3. Collaboration and communication with different areas of the company KUKUN is looking for its next *Installation and Maintenance Technician* in CDMX for a startup revolutionizing the hospitality industry. Its mission is to create emotional connections between visitors and destinations through design and technology. This is a position requiring empathy, solution orientation, high energy, analytical ability, and leadership. Responsibilities: * Execute corrective maintenance work in the field. * Provide support for computer and mobile devices. * Provide user support for computer and mobile devices. * Install technological equipment (security cameras, internet, network cabling, locks). * Train internal staff on the use of technological tools. * Manage and configure technological tools across the company’s various business units. * Create and implement a preventive system to ensure proper internet service functionality across all company locations. * Foster a collaborative and communicative environment with the company’s different departments. * Maintain efficient, consistent, and transparent communication with peers and direct supervisor. * Be observant, identify issues, and propose improvements to enhance customer user experience across all company locations. Essential Skills: * Proactivity * Empathy, service orientation, support capability, and problem-solving skills * Ability to negotiate with service providers * Strong sense of responsibility toward work Prior experience as an Installation Technician. Position Type: Full-time, Indefinite-term contract Salary: Starting at $15,000.00 per month Work Location: On-site employment

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 15,000/year

Implementation and On-Site Support Engineer651733085655051222

Implementation and On-Site Support Engineer

Job Summary: This role involves providing technical support and maintenance for various IT equipment on-site at governmental client installations, ensuring timely resolution of issues. Key Responsibilities: 1. On-site technical support for incident resolution. 2. Personalized on-site customer service and equipment maintenance. 3. Diagnosis and repair of failures in printers, UPS, plotters, and PCs. CEPRA Group, a leading company in the **technology** sector with over 30 years in the market, invites you to join its outstanding team as: **IMPLEMENTATION AND ON-SITE SUPPORT ENGINEER.** JOB PURPOSE: 1. Provide on-site technical support at client facilities for incident resolution. (Governmental sector clients) 2. Deliver personalized on-site customer service. 3. Request spare parts or equipment required to close incidents from immediate supervisor. 4. Maintain close communication with coordinator. 5. Perform preventive and/or corrective maintenance. 6. Fulfill all agreements and commitments made with the client. 7. Document every single incident. Job Activities: 1. Receive internal or external client incidents for resolution, performing the following tasks: Diagnosis and repair of failures in printers, UPS, plotters, scanners, and general peripherals. Installation of computer equipment images. Diagnosis and repair of failures in computer equipment (laptops and desktops). Software installation (OS, Office, Antivirus, plugins, etc.) and institutional applications. Basic network connectivity setup (Domain, etc.). Email configuration. Recovery and digitization of user-signed incident reports. Basic antivirus support (installation, updates, etc.). 2. Basic Desktop Management support. 3. Respond promptly to each incident report. 4. Request equipment or spare parts from coordination for timely resolution. 5. Maintain constant communication with the client to inform them of their service status. 6. Follow up until service completion. 7. Close incidents in the system. 8. Document in the account control system. 9. Generate corresponding statistical reports. Candidate Profile: - Education: Technical degree in Systems, Technical degree in Computer Maintenance, Technical degree in Administrative Informatics, Engineering degree in Systems, Engineering degree in Telecommunications and Electronics. **Must hold at least a completed certificate *in full*, diploma, and/or professional license. (MANDATORY)** - Experience: 2 years in a similar position. - Required training and knowledge: Basic computing, computer equipment repair, preventive and corrective maintenance. - Skills: Handling of technological materials and tools. **WE OFFER:** Base salary of $10,100 MXN per month (gross). Statutory benefits from day one. Direct employment by the company (We are not contractors). Ongoing training and certification opportunities. 100% IMSS registration. *IMMEDIATE HIRING — JOIN THIS EXCELLENT TEAM!* *“Our company is committed to promoting equality and non-discrimination; therefore, HIV and pregnancy tests will never be requested as requirements for hiring, retention, or promotion. All individuals, regardless of origin, gender, age, sexual orientation, or any other personal characteristic, have equal opportunity to join our team.”* Position Type: Full-time, Indefinite term Salary: $10,100.00 per month Benefits: * Option for indefinite-term contract Work Location: On-site employment

Virgen San Juan de los Lagos, Virgencitas, 57300 Cdad. Nezahualcóyotl, Méx., Mexico

$MXN 10,100/month

Graphic Arts Production Planner651733070557451223

Graphic Arts Production Planner

Job Summary: We are seeking a Production Planner to lead and optimize the production process, manage resources, and ensure quality and efficiency. Key Highlights: 1. Comprehensive planning of the graphic arts production process 2. Teamwork coordination and leadership 3. Efficient resource management and problem solving JOIN US AS A ***PRODUCTION PLANNER*** IF YOU HAVE **Objective.** Plan and direct the production process, manage the necessary resources for the process, ensuring that quality, efficiency, and established deadlines are met. **Responsibilities.** * Thoroughly understand and plan each stage of the process, including prepress, offset printing, die-cutting, and finishing. * Knowledge of machines and equipment used in graphic arts, such as offset presses, die-cutting machines, etc. * Ability to plan and organize production, establishing deadlines, priorities, and required resources for each project. * Capacity to **coordinate and lead a team**, motivating them and ensuring they meet goals and quality standards. * Ability to efficiently manage available resources, such as materials, equipment, and personnel. * Ability to identify and resolve problems that may arise during the production process, guaranteeing workflow continuity. * Strong **communication and leadership skills**, both with the team and with clients, to convey clear and accurate information. * Ability to monitor compliance with safety, hygiene, and preventive activity standards, according to defined systems. **Requirements.** **Technical or Engineering degree, or related fields focused on production and manufacturing**. Interested candidates should apply through this channel. 5\.5\.1\.6\.8\.2\.8\.4\.1\.3\. Employment Type: Full-time Salary: $10,000\.00 \- $14,000\.00 per month Benefits: * Option for an indefinite-term contract Experience: * GRAPHIC ARTS PRODUCTION MANAGER: 3 years (Preferred) Work Location: On-site employment

Centeno 726, Granjas México, Iztacalco, 08400 Ciudad de México, CDMX, Mexico

$MXN 10,000-14,000/year

Service Coordinator CDMX651733056468511224

Service Coordinator CDMX

Job Summary: Service Coordinator to schedule maintenance appointments for power equipment and track service activities, with experience in logistics and customer service. Key Responsibilities: 1. Scheduling and tracking of maintenance services 2. Calendar management and customer communication 3. Activity reporting and problem resolution A reputable company is seeking a Service Coordinator for its branch in Mexico City: SERVICE COORDINATOR ***Requirements:*** * Academic level: Technical degree or bachelor’s degree and above. * Preferably aged 25 to 45. * Work location: Vallejo neighborhood, Gustavo A. Madero borough, a few blocks from La Raza metro station. * Basic English is desirable. * Proficiency in Microsoft Office, calendar management, and prior use of a customer tracking system (CRM or ERP) is essential. * Minimum 1–3 years of experience in logistics or in a position involving duties as described in this posting. ***Job Objective:*** To schedule maintenance service appointments for our customers’ power equipment and track service activities. ***Key Duties:*** * Schedule maintenance service appointments with customers. * Manage engineers’ calendars. * Coordinate access permits for customer facilities. * Request travel allowances for off-site services. * Prepare reports for customers and immediate supervisor. * Process service payments. * Monitor billing follow-up. * Report staff incidents for payroll purposes. ***Required Competencies:*** * Time management. * Assertive communication. * Customer service orientation. * Timely follow-up. * Teamwork. * Problem solving. ***We Offer:*** * Monthly gross salary of $14,000 MXN. * Statutory benefits. * Meal vouchers. * Training opportunities. * Monday to Friday work schedule. * Location: Vallejo neighborhood, Gustavo A. Madero borough, a few blocks from La Raza metro station. ***Please Note:*** * Candidates will be contacted from a Monterrey phone number. * The initial interview (with Human Resources) will be conducted remotely; subsequent interviews will be held in person at our Mexico City offices. * The workplace is located in the Vallejo neighborhood, Gustavo A. Madero borough, a few blocks from La Raza metro station. * ***This is a temporary vacancy, but there may be an opportunity to transition to a permanent role depending on operational needs and individual performance.*** Apply through this channel with an updated CV. Employment Type: Full-time, Project-based or Fixed-term Contract Contract Duration: 6 months Salary: $14,000.00 MXN per month Benefits: * Company-provided mobile phone * Complimentary uniforms * Meal vouchers Application Question(s): * What is your highest academic degree? * Is it convenient for you to commute to the Vallejo neighborhood in the Gustavo A. Madero borough? * Does the offered package suit your expectations? * Are you comfortable with the employment modality? This is a temporary position. * Do you have experience in a similar role with comparable responsibilities? Workplace: On-site employment

Donizetti 204, Vallejo, Gustavo A. Madero, 07870 Ciudad de México, CDMX, Mexico

$MXN 14,000/year

Strategic Business Development - CDMX651732983541791225

Strategic Business Development - CDMX

Job Summary: They are looking for someone passionate about transforming mathematics education, joining a collaborative team that fosters professional growth and allows you to be authentic while tackling new challenges. Key Highlights: 1. Direct impact on the mathematics education of thousands of students. 2. Professional growth with autonomy and continuous training. 3. High-performing team in a people-centered culture. If you’re passionate about making a real difference in education, here you’ll have the opportunity to transform how thousands of students learn mathematics. Imagine being part of a collaborative team where every voice matters and your professional growth is actively encouraged—allowing you to be authentic while facing new challenges and empowering yourself to achieve your goals. This position is a talent incubator that will enable you to learn the fundamentals of prospecting and acquisition (growth) while building key skills to continue growing across different areas within the company. At Innovamat, your professional career starts here! ### **Why join the Innovamat team?** * **Direct impact on education:** You’ll be part of a project revolutionizing how mathematics is taught, benefiting thousands of students. From day one, you’ll feel that your work has a tangible impact on the future of education. * **Your growth is in your hands:** Innovamat provides you with the tools to build your career from scratch. We foster workplace autonomy and continuous training to help you surpass your own limits and achieve your goals. * **High-performing team:** You’ll work alongside intelligent, collaborative, and ambitious people. The team is always there to help you improve—pushing you to give your best and grow from the very beginning of your career. * **People-centered culture:** Here, you’ll find a team that supports you, listens to you, and accompanies you both professionally and personally. It’s a place where you can be yourself from day one. * **Additional benefits include:** a unique work environment with 24 vacation days and an extra week off in winter. You’ll enjoy health insurance, access to platforms like GymPass and Terapify. You’ll participate in team-building activities and our incredible annual Meet\-ups—all in a pet-friendly space. We’re proud to be a Happy at Work company! ‍️ ### **What will be your mission?** In this role, your mission is to be the first step in bringing educational innovation to more schools. From day one, you’ll be generating key opportunities by contacting schools—opening the door to new partnerships that transform how mathematics is taught. Your work is critical to Innovamat’s growth and will allow you to learn how to manage important conversations, overcome challenges, and develop skills that will accompany you throughout your career. ### **How will you do it?** * **Prospecting and meeting generation:** You’ll research schools, identify key decision-makers through various channels and relevant events in the education sector, and creatively connect with school principals to effectively communicate our value proposition—generating meetings that drive new opportunities for Innovamat. * **Organization and follow-up:** You’ll review your calendar and emails to ensure all scheduled meetings with schools remain confirmed, as well as manage follow-ups with newly contacted educational institutions. * **Team collaboration:** You’ll work closely with the rest of the revenue team, sharing information and aligning strategies to ensure leads convert into successful agreements. * **Tool management:** You’ll use platforms such as Salesforce to maintain a clear record of all your interactions—ensuring no opportunity goes untracked. * **Continuous training:** You’ll receive training on the education market and mathematics pedagogy, staying up-to-date with best practices to refine your approach and improve results. * **Ongoing learning and adaptation:** Each day brings new challenges—and you’ll learn to face them with a growth mindset, quickly adapting to change and leveraging every experience to improve and advance your career. If this resonates with you and you wish to join a team where growth and learning are constant, support is unconditional, and together we help mathematics education shine in every classroom—then we’re waiting for you at Innovamat! Apply now and become part of our mission!

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Customer Service Manager651663670327071226

Customer Service Manager

Summary: Manage and develop customer service teams, ensuring effective order management, customer support, and process improvement to deliver exceptional customer experiences. Highlights: 1. Meaningful work impacting global health, cleanliness, and safety 2. Opportunity to make a positive impact through scientific solutions 3. Collaborate with cross-functional partners to optimize service delivery **Work Schedule** Standard (Mon\-Fri)**Environmental Conditions** Office**Job Description** As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: As a Customer Service Manager at Thermo Fisher Scientific, you'll contribute to delivering exceptional customer experiences while supporting operational excellence across our organization. You'll manage and develop teams to ensure effective order management, customer support, and process improvement initiatives. In this role, you'll collaborate with cross\-functional partners including Sales, Supply Chain, Finance, and Operations to optimize service delivery and enhance customer satisfaction. This role offers the opportunity to make a meaningful impact by enabling our customers to make the world healthier, cleaner, and safer through innovative scientific solutions. REQUIREMENTS: * Bachelor's Degree plus 5 years of experience in customer service leadership, including people management of teams of 5 \- 10\+ employees * Preferred Fields of Study: Business Administration, Supply Chain Management, or related field * Professional certifications in Project Management, Six Sigma, or Process Improvement methodologies are advantageous * Demonstrated success in operational excellence and process improvements in a customer service environment * Strong understanding of end\-to\-end order management processes and ERP systems (SAP, Oracle, JDE) * Excellent analytical and data\-driven decision\-making capabilities * Demonstrated ability to develop and track key performance metrics and service level agreements * Strong communication and interpersonal skills with ability to work effectively across all organizational levels * Experience working in a matrix organization * Strong project management skills and ability to guide complex, cross\-functional initiatives * Demonstrated ability to build and maintain effective relationships with internal and external stakeholders * Change management experience and commitment to continuous improvement * Focus on customer satisfaction and business objectives * Proficiency in Microsoft Office suite and customer service technologies * Experience with quality management systems and compliance requirements * Strong problem\-solving skills and ability to handle escalations effectively * Professional proficiency in English is required; additional language skills beneficial * Ability to travel (typically 5\-10%)

Wisconsin 38, Nápoles, Benito Juárez, 03840 Ciudad de México, CDMX, Mexico

Sr. Associate Marketing Hematology (CDMX)651663665118741227

Sr. Associate Marketing Hematology (CDMX)

Summary: This role drives motivation of the sales force, implements brand plans, designs promotional activities, analyzes market research, and optimizes brand performance. Highlights: 1. Crucial role in brand success within the Hematology Franchise 2. Opportunity to make a lasting impact on patients' lives 3. Collaborative, innovative, and science-based award-winning culture **Join Amgen’s Mission of Serving Patients** At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award\-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. We have proudly achieved certifications as **Great Place to Work and Equidad MX.** Join us and transform the lives of patients while transforming your career. **Sr. Associate Marketing Hematology (CDMX)** **What you will do** Let’s do this. Let’s change the world. In this vital role you will play a crucial role in the success of our brands, and you will be an important teammate in the Hematology Franchise. * Drives motivation of sales force towards brand aspiration (cycle and launch meetings) * Complement \& implements Country Brand Plan in full congruence with International Brand Plan. * Designs and implements promotional activities (detail aids, message scripts, advertising, congresses, etc.) in line with international branding and key messages. * Implements international brand campaign locally. * Analyses market research and develops Plan Of Action. * Partners with the Medical Affairs Manager to optimize the brand performance (clinical messages, continuous Medical Education events, KOL development, etc.) * Recruits and handles external vendors. * Identifies business opportunities and develops business cases. * Coordinate regular launch team meetings, publishing notes and action items to team members. * Work with the team to develop sales and partner training and any additional materials and information vital to aid the Sales teams in optimally. * Brand Mkt budget. * Support in country brand plans. * Sales support tools \& presentations. * Promotional campaign. * Marketing events. * Brand Performance. * Business presentations for Brand/Franchise/Country Reviews. **What we expect of you** We are all different, yet we all use our unique contributions to serve patients. The \[vital attribute] professional we seek is a \[type of person] with these qualifications. **Basic Qualifications:** * Master’s degree OR * Bachelor’s degree and 2 years of similar position in an international environment OR * Associate’s degree and 6 years of similar position in an international environment OR * High school diploma / GED and 8 years of similar position in an international environment. * Fluency in English, both oral and written communications. **Preferred Qualifications:** * Minimum 1 years in a pharmaceutical company. * Applies project management, analytical, communication and presentation skills. * Demonstrates commercial drive and networking, flexibility and helicopter\-view capabilities. * Knowledge of pharmaceutical sales and market audits, including DDD and ATV data; experience in conducting and interpreting market audit analyses. * Examines and understands issues from multiple perspectives or points of view, readily sees inter\-relationships and cause and effect relationships; takes a detailed approach to optimally resolving all issues. * Serves as a role model and resource to others in promoting open, honest and collaborative relationships throughout the organization. * Displays strong organizational and time management skills; multi\-tasks optimally; delivers on commitments in a timely manner. * Takes initiative and acts pro\-actively, enthusiastically and creatively. * Serves as a role model for Amgen Values. **What you can expect of us** As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well\-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. **Apply now and make a lasting impact with the Amgen team.** **careers.amgen.com** As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

L1 POS Support Specialist651663654415371228

L1 POS Support Specialist

Summary: The Level 1 POS Support Specialist provides primary support to POS customers, resolving issues promptly, managing tickets, and ensuring exceptional service through troubleshooting and collaboration. Highlights: 1. Serve as the primary point of contact for POS customers 2. Provide effective solutions and clear guidance through troubleshooting 3. Collaborate with internal teams for problem-solving Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud\-based portfolio includes Property Management System, Point\-of\-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself. That’s why the best hotels run on Shiji—day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions. The best hotels run on Shiji—day and night. **Job Summary:** The Level 1 (L1\) POS Support Specialist will serve as the first and primary point of contact for our Point of Sales (POS) customers, providing level 1 support, ensuring prompt resolution and exceptional service. This role will involve managing support tickets in accordance with established Service Level Agreements (SLAs), guiding customers through troubleshooting, prioritizing issues, and escalating complex issues when necessary. The L1 POS Support Specialist will also be responsible for conducting thorough investigations, collaborating with internal teams to provide tailored solutions, and maintaining accurate support documentation. Additionally, this role will participate in ongoing training to stay current with new products and best practices, ensuring a seamless support experience and continuous improvement in service delivery for our POS customers. Additionally, depending on business needs, the role may transition to an evening or night shifts after a few months. When this occurs, hybrid work will be considered. **What You’ll Do:** * Serve as the first and primary point of contact for customer inquiries, providing level 1 support, delivering effective solutions and clear guidance through troubleshooting processes to ensure efficient problem\-solving, minimizing disruptions, and providing a positive customer experience. * Respond to support tickets promptly and in accordance with Service Level Agreements (SLAs), prioritizing issues based on severity and urgency while managing multiple cases simultaneously, ensuring compliance with SLAs by effectively balancing priorities to maintain high service quality and resolving critical issues in a timely manner. * Take ownership of customer\-reported issues, by conducting thorough investigations, using tools such as Zoho Desk and JIRA to provide tailored solutions and ensure timely resolution for comprehensive support. * Collaborate with internal teams, escalating unresolved, high\-priority, or complex issues to appropriate support levels, teams, or managers, ensuring seamless communication, knowledge sharing, and adherence to escalation procedures to promote effective problem\-solving, reduce escalations, and ensure timely resolution. * Provide regular status updates to customers on assigned tickets, offering detailed feedback and maintaining clear and timely communication, to ensure transparency and build customer trust. * Maintain detailed and accurate documentation within support tickets, outlining the investigation steps, progress, and resolution to ensure traceability, improve future support efficiency, and maintain data integrity. * Diagnose and troubleshoot end\-user issues, by interpreting and analyzing changelogs, event logs, and developer tools (console) to identify technical issues, determine root causes, and deliver accurate resolutions. * Contribute to process, product, and service improvements by sharing insights from customer interactions and support experiences with relevant departments, to enhance internal procedures, drive innovation, and better align offerings with customer needs. * Maintain and update customer records accurately in the system, ensuring proper documentation and closure of support cases to maintain a complete and organized support history. * Participate in scheduled training sessions to stay informed on new products, features, and enhancements, ensuring the delivery of accurate and up\-to\-date support. * Maintain in\-depth knowledge of the company’s operational procedures, products, and services to provide informed guidance, proactive support, and drive customer satisfaction. **Minimum Qualifications (knowledge, skills, and abilities):** * Minimum two (2\) years of experience in technical support, helpdesk, or customer service roles ideally supporting software, POS systems, or similar technology environments. . * Hands\-on experience using, administering, or supporting any Point of Sale (POS) system (as an end user, administrator, or support specialist). * Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). * Bilingual English–Spanish, with strong written and verbal communication skills and the ability to explain technical concepts to non\-technical users. * Strong critical thinking and problem\-solving abilities with a proactive approach to troubleshooting and issue resolution. * Ability to quickly learn and adapt to new technologies, products, and procedures. * Excellent organizational and prioritization skills, with the capacity to manage multiple tasks simultaneously while meeting strict deadlines. * Strong interpersonal skills with the ability to collaborate effectively with internal teams and external stakeholders. * Customer\-focused mindset with a strong commitment to delivering high\-quality service and ensuring positive customer experiences. * Willingness to provide on\-call support during evenings, weekends, and holidays as needed, with overtime compensated according to Mexican labor law, and ability to work evening or night shifts. * Availability to work on\-site in Polanco, Mexico City. After an initial onboarding and training period, the role will require rotating shifts, including evening and weekend schedules as part of a structured shift rotation model. **Preferred Qualifications/Nice to Have:** * Previous experience working in hospitality or supporting systems used in hotels, restaurants, or retail environments. * ITIL Service Management certification or coursework.

Polanco, Polanco, Polanco V Secc, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico

Dermo Advisor / Interlomas651663012880651229

Dermo Advisor / Interlomas

Job Summary: A leading dermatological company is seeking a Dermo Advisor for a pharmacy, responsible for promoting, advising on, and managing dermatological products, as well as reporting on activities and inventory. Key Responsibilities: 1. Promotes and advises customers on dermatological products. 2. Verifies inventory levels and manages product displays. 3. Builds strong relationships with pharmacy staff. A leading dermatological company is looking for individuals eager to further develop their careers as: **Dermo Advisor for Farmacia del Ahorro Interlomas** **What do you need?** * Education: Minimum completed secondary school (certificate must be verifiable) * Minimum one year’s experience in sales and promotion of dermatological products, perfumery, pharmacies, or supermarkets (verifiable). * Professional appearance **Your responsibilities with us:** * Promote and effectively approach potential customers, advising them on the benefits of current/authorized portfolio products. * Verify inventory levels both systemically and physically. * Build strong relationships with the Pharmacy Manager, Supervisor, and/or Counter Staff. * Submit comprehensive reports, including inventory data and competitor strategies. * Additionally, submit daily callbook reports, attendance reports (stamps), and register daily in the point-of-sale logbook. * Manage and correctly utilize assigned materials. * Maintain displays properly—including organization, cleanliness, and product placement—according to the specified planogram. * Appropriately handle promotional materials. **What do we offer?** * Monthly salary: $10,000.00 gross. * Monthly incentive: $5,500.00 gross at 100% (based on objectives) * Mobile phone equipment. * Grocery vouchers: $1,000.00 monthly. * Work schedule: Monday to Saturday (schedule depends on the chain). * Life insurance. * Full statutory benefits (IMSS 100%). If you meet the profile, please send your resume or job application (photo/document) via email to fernanda.montes@gruponichos.com or via WhatsApp at 55 4494 4011

Nicolás Bravo 5, Centro, 52760 Huixquilucan de Degollado, Méx., Mexico

$MXN 10,000/month

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