Description
Position Summary:
Ensure continuous and secure operation of the network and technological infrastructure, provide end-user technical support, and guarantee availability of critical systems.
Key Highlights:
1. Corporate network and Windows server administration and maintenance
2. End-user technical support and incident resolution
3. Backup implementation and procedure documentation
Position: Systems and Network Administrator with Technical Support
Position Objective:
Ensure continuous and secure operation of the company's network and technological infrastructure, provide end-user technical support, and guarantee availability of critical systems (e.g., SAE).
Main Responsibilities
• Administer and maintain the corporate network (LAN/WAN, VPN, WiFi).
• Configure and monitor Windows servers.
• Manage technological infrastructure: switches, routers, access points (APs).
• Provide end-user technical support: hardware, software, peripherals.
• Diagnose and resolve incidents (e.g., loss of connection to SAE).
• Perform preventive and corrective equipment maintenance.
• Implement backups and disaster recovery plans.
• Document procedures and best practices.
Requirements
• Technical or Engineering degree in Systems, Computer Science, or Telecommunications.
• Minimum 2–3 years of experience in network administration and first- and second-level technical support.
• Knowledge of servers, virtualization, and cybersecurity.
• Desired certifications: CCNA, SAE, NOI, ASPEL.
• Proficiency with monitoring tools and software installation (ASPEL).
Competencies
• Service orientation and user-focused attention.
• Clear and effective communication skills.
• Proactivity in preventing and documenting issues.
• Ability to work under pressure and resolve incidents rapidly.
Expected Benefits for the Company
• Stable and secure network and infrastructure.
• Immediate end-user support and operational continuity.
• Reduced downtime due to failures in critical systems.
• Enhanced control and visibility over technological operations.
Salary: $12,000\.00 \- $15,000\.00 per month
Work Location: On-site employment