




Job Summary: D0gware is seeking two systems integrators to provide customer service and technical support for the integration of platforms for payment acceptance products and solutions. Key Points: 1. Customer interaction and support during the integration process. 2. Consultation and resolution of questions during integration development. 3. Study and learning of new operational procedures and technical specifications. D0gware seeks two systems integrators with the following requirements: Education in Systems Engineering, a Bachelor's degree in Computer Science, or related fields. Experience in customer support and telephone customer service. Basic knowledge of programming languages (Java, C#, .Net, etc.) and/or use of HTML, XML, JSON, Web Services, API, PHP, Logs, Debug, etc. Use of applications such as Soap, Postman, Swagger, etc. Understanding of how point-of-sale terminals operate. Experience in technical support specialized in software applications. Experience in development or implementation of WEB applications. Job Objective: To provide customer service with technical support (software code) during the integration process of their platforms for payment acceptance products and solutions. Responsibilities: · Interaction with customers (the customer’s software developers), guiding them through the integration process. Exchange of support communications and issue resolution with customers and commercial executives. · Provision of technical information and business rules according to the payment solution being integrated. · Consultation and resolution of customer questions during their integration development. · Certification of integrations performed by each customer and appropriate documentation. · Reporting of any operational malfunctions and suggestions for improvements. · Study and learning of new operational procedures, their functionality, and technical specifications. · Understanding of how point-of-sale terminals operate. Providing technical support regarding the operation of completed integrations. We Offer Superior benefits. Hybrid work arrangement. Professional development. Excellent work environment.-Requirements- Minimum Education: Higher Education - Bachelor's Degree years of experience Languages: English Age: between 28 and 46 years Keywords: system, media
