Job Summary: We are seeking a Technical Support Assistant with experience in hardware and software to provide on-site support, equipment maintenance and configuration, and participate in the technological installation of new stores. Key Highlights: 1. On-site technical support for end users 2. Diagnosis and resolution of hardware and software failures 3. Participation in the technological installation of new stores **JOIN OUR TEAM AS A TECHNICAL SUPPORT ASSISTANT!** **Location:** Miguel Hidalgo, Ciudad de México **Schedule:** Monday to Saturday **Main Responsibilities:** * Provide on-site technical support to end users * Diagnose and resolve hardware and software failures * Install and configure computer equipment * Perform preventive and corrective maintenance on computer equipment and printers * Participate in the technological installation of new stores (POS, CCTV, and associated technological equipment) * Monitor servers and service status **Requirements** * Age: 25 to 35 years old * Education: Bachelor’s degree program in Systems Engineering, Computer Science, or related field (incomplete, candidate, or graduate) * Minimum 2 years of on-site or field technical support experience * Knowledge of computer equipment maintenance and backups, networks, and antivirus software * Proficiency in Operating Systems: Windows and Mac * Basic English * High schedule availability If you meet this profile and are interested in joining a dynamic and growing team, apply now! Send your updated CV with the subject line: **Technical Support Assistant**. Employment Type: Full-time Salary: $11,500.00 per month Benefits: * Savings fund Work Location: On-site employment