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Labor Analyst

Summary: The Labor Analyst at Ando will be a core contributor, leading end-to-end labor and operational analyses to refine labor intelligence systems and support customer success. Highlights: 1. Core contributor to product and customer experience with analytical rigor 2. Translates complex labor data into actionable outcomes 3. Shapes models that power Ando's platform through analytical insight **Labor Analyst** ----------------- **Location:** United States (Remote or Hybrid) **Type:** Full\-time **About Ando** -------------- Ando is building AI\-native workforce infrastructure for the 80M hourly workers in the U.S. and hundreds of millions globally. Labor is the last broken supply chain. Forecasting, allocation, and professional identity remain fragmented across static tools and manual decision\-making. Ando is rebuilding this system from first principles. We start with highly accurate AI\-generated demand forecasts, move to allocation\-first labor optimization, and compound value through a persistent labor graph that captures skills, reliability, availability, and performance across time and employers. Over time, this becomes a professional identity layer and intelligent system serving both enterprises and frontline workers. Ando is a Seed\-stage company backed by Slow Ventures and experienced operators. We are live with real customers and entering a phase where architectural clarity, learning loops, and AI systems quality are foundational to long\-term success. **Culture at Ando** ------------------- Ando is a high\-trust, high\-care organization built on ownership, respect, and thoughtful collaboration. We value diverse perspectives, clear communication, and personal accountability. We move fast through alignment rather than force, operate comfortably in ambiguity, and build with empathy for the enterprises and workers our technology serves. We believe strong systems and strong teams are built the same way: with clarity, curiosity, and mutual respect. **Role Summary** ---------------- As a **Labor Analyst**, you will be a core contributor to Ando’s product and customer experience. This is a hands\-on role requiring analytical rigor, operational judgment, and the ability to translate complex labor data into actionable outcomes. You will work independently while collaborating closely with customers and internal teams, particularly product and engineering, to ingest labor data, analyze performance, and continuously refine Ando’s labor intelligence systems. This role plays a direct part in customer success and in shaping the models that power Ando’s platform. The ideal candidate is comfortable owning complex deliverables with minimal oversight, eager to engage deeply with real\-world labor dynamics, and motivated to support the business wherever analytical insight is needed. **What You’ll Do** ------------------ * Lead end\-to\-end labor and operational analyses, transforming raw data into clear insights and recommendations. * Ingest customer labor data, constraints, and operational goals and help translate them into automated scheduling and allocation recommendations. * Analyze outcomes, identify improvement opportunities, and tune analytical inputs to help customers meet coverage, cost, and performance goals. * Conduct geographic labor cost and usage analyses to inform product insights and competitive positioning. * Help develop and refine Ando’s labor matrix, a core internal model for labor prediction and optimization. * Communicate directly with customers to understand their operational realities and explain analytical findings in plain, practical language. * Partner closely with engineering and product teams to translate real\-world labor needs into product and system enhancements. * Manage multiple priorities independently, adapt to changing conditions, and contribute to adjacent analytical or operational work as needed. **Who You Are** --------------- * Restaurant or food service experience strongly preferred, with firsthand familiarity with labor dynamics, scheduling practices, and operational tradeoffs. * Strong analytical skills, with comfort working in spreadsheets, interpreting datasets, and applying structured reasoning. * Clear and effective communicator, able to work directly with customers and collaborate closely with engineers and product partners. English fluency, written and verbal, is required. * Self\-starter with a demonstrated ability to take ownership from problem definition through delivery. * Comfortable operating in an early\-stage, resource\-constrained environment where flexibility, curiosity, and initiative are essential. * Experience with labor analytics, workforce planning, operations research, or related analytical fields is a plus. **Equal Employment Opportunity, DEI \& Legal Notice** ----------------------------------------------------- Ando Technologies, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. And yes, we are proudly DEI. We believe diverse perspectives make teams stronger, systems smarter, and outcomes more equitable. Building infrastructure for the frontline workforce demands empathy, representation, and respect, and we take that responsibility seriously. These values are core to how we work. Candidates who share them tend to thrive at Ando. By applying for this role, you acknowledge that any information you provide will be processed in accordance with Ando’s privacy practices and applicable data protection laws. Applicant information is used solely for recruiting and employment\-related purposes. Submission of an application does not create an employment contract or guarantee of employment.

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