Security Shift Supervisor

Description

Job Summary: We are seeking a responsible, proactive, and leadership-oriented Operational Supervisor to coordinate and supervise security personnel, ensuring compliance with protocols and high-quality client service. Key Highlights: 1. Opportunity for career growth within the company. 2. Leadership, teamwork, and effective communication. 3. Customer service orientation and client attention. At IXPIA Private Security, we seek a responsible, proactive, and leadership-oriented Operational Supervisor tasked with coordinating and supervising operational staff assigned across various services. Their primary function is to ensure compliance with security protocols, proper staff appearance and performance, and timely response to client needs. Key Responsibilities: * Supervise daily security operations for personnel assigned across various services. * Verify compliance with instructions, appearance standards, schedules, and staff performance. * Address incidents, prepare reports, and follow up on relevant events. * Coordinate shift changes, breaks, and staff movements. * Provide client support and assistance in any operational situation. * Support training and orientation of new staff. * Ensure adherence to company guidelines and quality and service standards. Requirements: * Minimum 2 years of experience as an Operational Supervisor or similar role in private security. * Knowledge of standard operating instructions, access control, logbooks, and operational reporting. * Personnel management and conflict resolution skills. * Flexible availability for site visits or transportation. * Minimum education: Completed high school diploma. * Valid driver's license. Competencies and Skills: * Leadership and teamwork. * Effective communication. * Responsibility and commitment. * Decision-making ability. * Customer service orientation and client attention. We Offer: * Competitive salary commensurate with experience. * Statutory benefits. * Uniform and operational support. * Opportunity for career growth within the company Employment Type: Full-time Benefits: * Salary increases * Company vehicle * Gym membership * Company phone * Complimentary uniforms Employment Type: Full-time Salary: $14,000\.00 per month Work Location: On-site employment