Job Summary: We are seeking an Operational Coordinator to lead and supervise security teams, ensure service standards and customer satisfaction, and efficiently manage personnel and resources. Key Highlights: 1. Opportunity for professional growth 2. Operational support and work tools 3. Promoting teamwork, discipline, and respect At IXPIA Private Security, we seek an Operational Coordinator with leadership skills, experience, and strong organizational ability, responsible for directing and supervising operational supervisors to ensure compliance with service standards, proper operation of security services, and customer satisfaction, while guaranteeing efficiency in personnel and operational resource management. Main Responsibilities: * Lead, coordinate, and supervise activities of operational staff and supervisors. * Ensure compliance with company instructions, guidelines, and policies. * Plan and monitor supervision routes and service coverage. * Verify staff appearance, performance, and discipline across all shifts. * Address significant incidents and follow up until resolution. * Coordinate staff assignments, shift rotations, rest periods, and transfers between services. * Maintain constant communication with clients to address requirements and reports. * Prepare operational reports, incident reports, and corrective action follow-ups. * Support the Operations Management team in planning and improving processes. * Promote teamwork, discipline, and respect among staff. Requirements: * Valid driver’s license and ability to operate a standard vehicle (mandatory) * Minimum 6 months’ experience as Coordinator or Supervisor. * Solid knowledge of operational personnel administration and service logistics. * Minimum education: Completed high school diploma (bachelor’s degree in Business Administration or related field preferred). * Knowledge of operational reporting, attendance tracking, and security protocols. Competencies and Skills: * Leadership and decision-making. * Effective and assertive communication. * Planning and organization. * Conflict management and problem-solving. * Responsibility, commitment, and results orientation. We Offer: * Competitive salary commensurate with experience. * Statutory benefits. * Operational support and work tools. * Opportunity for professional growth. * Work schedule: Monday to Friday, 9:00 am to 5:00 pm Position Type: Full-time Salary: $10,000.00 – $14,000.00 per month Work Location: On-site employment