Branch Coordinator

Description

Position Summary: Café Brújula is seeking a committed Branch Coordinator to oversee operations, ensure service standards, and foster a customer experience culture across its branches. Key Highlights: 1. Supervise daily operations and ensure service standards 2. Promote service culture and customer experience 3. Participate in creative and innovation projects Café Brújula, a leading specialty coffee brand in Oaxaca, is looking for dedicated, responsible, and service-passionate individuals to join our team as **Branch Coordinator** **Work Location:** González Ortega, No. 508\-B, Col. La Noria, Oaxaca de Juárez, as well as all Café Brújula branches Schedule: Monday to Sunday, rotating shifts Days Off: Weekdays **Main Responsibilities** * Supervise daily branch operations * Conduct operational walkthroughs and audits (service, cleanliness, product) * Ensure each branch is fully staffed, functional, and aligned with service standards * Coordinate and follow up with managers and supervisors * Analyze key metrics (sales, foot traffic, average ticket) * Identify and resolve operational and personnel issues * Supervise inventory, cash counts, and supply control * Generate weekly operational reports * Promote service culture and customer experience * Train and mentor branch leaders **Requirements** * Bachelor’s degree or engineering degree in Administration, Business Management, Commerce, or International Business * Age 25–40 years * Minimum 2 years of experience in operations, retail, or food & beverage * Personnel management and team supervision experience * Inventory control and operational auditing experience * Product development and launch experience * Proficiency with digital tools (Meta, Canva, Adobe, or others) * Experience with Shopify, Odoo, etc. * Strong organizational, planning, and project tracking skills * High creativity with a results-oriented mindset * Enthusiasm for public interaction * Excellent communication and teamwork skills **We Offer** * Competitive salary commensurate with experience * Statutory benefits: * IMSS * Vacation days * Vacation bonus * Year-end bonus (aguinaldo) * Job stability * Excellent work environment * Direct participation in creative and innovation projects Apply through this platform or send your CV to 951 171 6070 If you value respect, kindness, and teamwork; enjoy delivering warm, responsible service; and seek a workplace where your work is meaningful and contributes to an authentic experience, this opportunity may be right for you. Job Type: Full-time, Indefinite-term Salary: $12,000\.00 per month Benefits: * Complimentary beverages * Option for indefinite-term contract Work Location: On-site employment