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Customer Service

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

We are seeking a professional with a positive attitude, empathy, and a service-oriented vocation to work in the Customer Service area. Your mission will be to deliver a satisfactory customer experience through effective handling of requests, complaints, and general information. Key Responsibilities: * Respond to inquiries, complaints, and requests via various channels (phone, email, chat, etc.). * Provide clear and accurate information about products or services. * Record and track cases in internal systems. * Escalate critical situations according to established protocols. * Collaborate with other teams to improve the customer experience. Additional Requirements: * Communication and conflict resolution skills. * Proficiency in office software and CRM tools. * Attention to detail and service orientation.

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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