Description
Job Summary:
We are seeking a Restaurant Captain with operational vision and a focus on excellence to coordinate teams and deliver luxury service and a memorable guest experience.
Key Highlights:
1. Proactive leadership and team coordination in a luxury environment.
2. Focus on service excellence and specialized technical knowledge.
3. Opportunity to ensure a memorable experience for guests.
Are you passionate about luxury service and team leadership? We are looking for a **Restaurant Captain** with operational vision and a commitment to excellence to join our hotel.
**What We Are Looking For:**
* **Proactive leadership:** Ability to coordinate the dining room team (servers) to ensure seamless service.
* **Service excellence:** In-depth knowledge of etiquette, table protocols, and hospitality standards.
* **Technical expertise:** Proficiency in wine and food pairing, types of glassware, and point-of-sale systems (restaurant software).
* **Problem resolution:** Skill in tactfully and efficiently handling guest complaints or special requests.
**Key Responsibilities:**
* Supervise setup and cleaning of dining areas before each shift.
* Assign stations and tasks to service staff.
* Greet and follow up with guests to ensure a memorable experience.
* Manage inventory of supplies and support training of assigned staff.
**Requirements:**
* Minimum 3 years of experience as a Captain or Supervisor in high-end hotels or restaurants.
* Education in Hospitality, Gastronomy, or related field (preferred).
* **Conversational English** (mandatory for serving international guests).
* Excellent personal presentation and service-oriented attitude.
**We Offer:**
* Competitive base salary \+ **attractive tips**.
* Statutory benefits.
Employment type: Full-time.
Salary: $11,500\.00 \- $12,000\.00 per month.
Work location: On-site employment.