Quality Tech

Description

Job Summary: Responsible for conducting quality audits, ensuring compliance with safety policies, and guaranteeing customer satisfaction through product quality control. Key Responsibilities: 1. Conduct quality audits and ensure customer satisfaction. 2. Control samples and manage non-conforming products. 3. Participate in continuous improvement programs and attend training sessions. **Job Mission:** Responsible for conducting audits according to the requirements of the QMS and special plans indicated by the Quality Coordinator. **Responsibilities:** * Comply with and enforce Ball’s safety policies by adhering to operational safety procedures. * Ensure product quality through process audits to guarantee customer satisfaction. * Control retained product samples during audits for tracking non-conforming batches. * Ensure inspection and test status of finished and in-process products by managing identification for non-conforming product control. * Support special and routine testing by controlling related records and sample retention for proper tracking against quality plans. * Ensure communication of audit and product inspection results by disseminating them to operational personnel to support decision-making and product quality control. * Ensure correct product hold and release through mechanisms established in the QMS to prevent non-conforming use. * Participate in continuous improvement programs. * Attend company training programs. * Perform all other activities assigned by the immediate supervisor to ensure smooth production operations. **Education:** * Technical degree preferred **Experience:** * 2 years in the industry **Specific Job Competencies:** * Quality Management System * Teamwork * Metrology * Proactivity * Customer service * Stress tolerance * Negotiation