Quality Control Manager

Description

Position Summary: Ensure and coordinate the Quality Management System under ISO 9000 standards, continuously improving products and services while overseeing supplier performance. Key Highlights: 1. Manage the Quality Management System and ensure compliance with ISO 9000. 2. Lead continuous improvement initiatives and coordinate quality audits. 3. Evaluate suppliers and ensure final product quality. **Bilingual Quality Manager \- Guadalupe, N.L.** **Position Purpose:** Ensure that the Quality Management System is established, implemented, and maintained across all relevant departments in accordance with the criteria specified in ISO 9000 standards, thereby guaranteeing that products and services delivered to customers consistently meet established requirements. Develop, establish, coordinate, and ensure that performance indicators are defined, monitored, and improved based on strategies and methodologies aligned with objectives set by senior management. **Responsibilities:** 1\. Establish and control the Quality Management System. 2\. Establish, implement, and maintain quality procedures, plans, and programs to ensure that generated products and services meet quality requirements. 3\. Conduct monitoring and implementation of ISO 9001:2000 and applicable standards. 4\. Control and safeguard internal and external documentation of the Quality Management System. 5\. Coordinate internal and external quality audits for products, processes, etc. 6\. Implement and coordinate maintenance of continuous improvement plans. 7\. Evaluate and rate supplier performance and communicate with the Purchasing Department and suppliers, as necessary, in cases of material rejection. 8\. Provide feedback to suppliers regarding their performance and inspection results of their material lots. 9\. Review and follow up on shop-floor implementation of metrics that directly impact product and service quality. 10\. In coordination with the Purchasing Department, evaluate and audit suppliers on-site. 11\. Develop and plan the Quality Management System by establishing procedures and programs to ensure enterprise-wide quality. 12\. Plan inspection and testing procedures; supervise proper inspection of production. 13\. Participate in selection of inspection and testing equipment according to process requirements. 14\. Form cross-functional teams for analysis and resolution of quality issues. 15\. Coordinate corrective actions in response to customer complaints and/or warranty claims or non-conformances in production quality. 16\. Verify that products comply with national and international standards and internal specifications regarding safety, functionality, durability, handling, packaging, and appearance. 17\. Maintain measurement tools, gauges, and verification fixtures in complete and good working condition for reliable use in measurements. Ensure that measuring instruments are included in a calibration program. 18\. Support, monitor, and follow up on compliance with specifications, work instructions, operation sheets, and process sheets issued by each department. 19\. Responsible for auditing and approving final in-process products. 20\. Implement and maintain product and material traceability throughout the process. 21\. Ensure that procedures, work instructions, inspection sheets, etc., are understood and followed by operators for correct job execution. 22\. Coordinate with the Human Resources Management team on training plans related to the quality area. 23\. Report monthly to Production Management on plant performance metrics related to quality, waste, and warranty claims to obtain feedback on required corrective actions. 24\. Demonstrate leadership and proactivity in all quality and customer service projects, seeking problem resolution through customer-supplier teamwork. 25\. Participate in occupational health, safety, and environmental protection activities; report any occupational hazards, environmental health risks, or emergency situations posing risks in these areas. **Requirements:** * Education: Industrial Engineering, Chemical Engineering, or Business Administration Engineering * Experience: 5 years of experience in manufacturing companies * English proficiency: 85% oral and written **Work Environment:** * Plant-based work with exposure to operational areas. * Mandatory use of PPE in production areas. * Exposure to dust. * Use of measurement tools. **WE OFFER:** * Gross monthly salary dependent on experience: $35,000 to $40,000 * \+ Weekly punctuality and attendance bonus: $210.00 * \+ Weekly food vouchers: $200.00 * 100% matched savings fund * 100% IMSS contributions based on full salary * 30% vacation bonus * 15-day Christmas bonus * Statutory official holidays (non-working days) * Fixed Sunday rest day * Uniform and PPE provided **FIXED DAY SHIFT** Monday to Friday: 8:00 AM to 5:00 PM; Saturday Half Shift: 8:00 AM to 1:00 PM **LOCATION**: Los Lermas, Guadalupe, N.L. Employment Type: Full-time Salary: $35,000.00 \- $40,000.00 per month Benefits: * Savings fund * Complimentary uniforms * Food vouchers Work Location: On-site employment