**Milenium Mexican Hotel Group, a corporate entity with extensive experience in the Mexican hospitality industry, is seeking professional and dynamic talent for the position of:** ***::::::: SYSTEMS COORDINATOR :::::::*** **Main Responsibilities:** * Provide attention and follow-up on reported tickets and incidents. * Perform diagnostics and carry out preventive and corrective maintenance on computers and peripheral devices. * Install operating systems and applications. * Document technical procedures and generate service reports. * Escalate reports. * Provide support for IT projects. **Requirements:** * **Experience: Minimum of 7 years as a Technical Support Engineer.** * Experience with **Microsoft Active Directory** * Education: Degree in Computer Systems, Information Technologies, Computer Science, or related fields. * Knowledge of operating systems (Windows and similar). * Proficiency in LAN and WiFi networks. * Understanding of connectivity and networking concepts. * Experience with ticketing tools (Help Desk). * Availability to travel. * Proficiency in **SQL Server** * Vendor management experience. * Customer service and problem-solving skills. * **Advanced English proficiency** **Work Schedule and Location:** Monday to Thursday from 8:00 a.m. to 6:00 p.m., Friday from 8:00 a.m. to 3:00 p.m. Downtown Monterrey. **Benefits:** * Monthly gross salary ranging from $35,000 to $40,000 (depending on qualifications) * Above-standard statutory benefits (30-day Christmas bonus and 85% vacation premium). * Savings fund of 7%. * Grocery vouchers worth 13%. * Life insurance. * Major medical expense insurance. * Special rates at group hotels (rooms, restaurants, and event halls). * Opportunity to accrue seniority within the group. ***IF YOU MEET THE PROFILE, APPLY NOW!*** Job Type: Full-time, Indefinite duration Salary: $35,000.00 \- $40,000.00 per month Benefits: * Discounts and preferential pricing * Company parking * Major medical expense insurance * Life insurance * Cafeteria service * Grocery vouchers Workplace: On-site job