**KB TEL Telecomunicaciones,** a 100% Mexican company with nationwide presence, specialized in providing installation, maintenance, and support solutions in the telecommunications sector. We are looking for ***Portal Operators/Data Entry Operators (data entry in the portal area)*** **Location:** Av. Los Pinos 1301, Joyas de Anáhuac, 66055 Cdad. Gral. Escobedo, N.L. **What will you do in this role?** You will be part of the **operational monitoring team**, where you will be responsible for real-time tracking of field installation technicians' work. Your role will be key in ensuring services are completed on time and properly, supporting through reports, information control, and daily follow-up. **Main responsibilities:** * Monitor the location and progress of installation technicians. * Track work orders: installation, maintenance, and support. * Enter data into databases and internal systems. * Prepare **Excel** reports on productivity and incidents. * Identify delays or issues and report them promptly. * Assist in logistics and coordination of service routes. **Ideal profile:** * Completed high school or technical degree. * **Intermediate-to-advanced, verifiable Excel skills** (essential). * Experience in administrative or monitoring tasks (desirable). * Strong organizational skills, attention to detail, and data analysis ability. * Effective communication and teamwork. * **Reside in Escobedo, N.L., or nearby areas.** **We offer:** * Competitive salary * Statutory benefits from day one * Ongoing training * Positive work environment and opportunities for growth * A solid, growing company within the telecommunications industry If you meet the requirements, apply now through this platform! Job type: Full-time Salary: $11,494.80 per month Benefits: * Educational assistance * Employee discounts * Discounts and preferential pricing * Option for indefinite contract * Employee referral program * Life insurance Work location: On-site