Description
Job Summary:
We are seeking a responsible and organized field technician with a service-oriented attitude for the installation and support of Internet equipment, ensuring proper functionality at customer sites.
Key Highlights:
1. Opportunity for field work with customer service
2. Main responsibilities: installation and testing of Internet equipment
3. Maintaining constant communication with the NOC
We seek individuals with a service-oriented attitude, responsibility, organization, and availability to perform on-site installations.
Do you have experience installing Internet equipment, providing customer service, and enjoy field work? This opportunity may be for you.
Base Location: Monterrey, Nuevo León
Coverage: Northern region of the Republic
Experience:
1–2 years in Internet service installation, cabling, fiber optics, wireless links, networking, or field support.
English:
Basic level for reading instructions or manuals.
Compensation:
$15,000 base + per diem + fuel + tools + safety equipment.
Required Profile
Education: TSU or Bachelor’s degree in Telecommunications or Networking (graduated, intern, or 100% credits completed)
Experience: 1–2 years in similar roles
Ability to drive a car (valid driver’s license)
Job Objective
Install Internet equipment, conduct functionality tests, and confirm proper operation of equipment at each customer site.
Main Responsibilities
On-site installation of Internet equipment
Testing equipment and service functionality
Obtaining customer signature of acceptance upon completion of each service
Sending installation reports and photos via WhatsApp
Contacting customers to confirm installation date and time
Maintaining constant communication with the NOC
Submitting weekly service reports
Installing new services and tracking reports
Working Hours
Flexible schedule, aligned with scheduled installations and commitments established per state.
Reporting Relationships
Internal: Support team and related departments
External: Customers and personnel involved in each installation
If you meet the profile and reside in Monterrey, apply through this channel or send your CV.
Salary: $11,000.00 – $15,000.00 per month
Benefits:
* Company parking
* Free parking
* Flexible hours
Workplace: On the road