Technical Support Engineer

Description

Job Summary: We are seeking a Service Engineer to conduct product demonstrations, training, technical visits, resolve technical inquiries, create AutoCAD drawings, and follow up on projects. Key Highlights: 1. Multifaceted role in product demonstrations and technical customer support 2. Opportunity to work with AutoCAD and machinery 3. Participation in repairs, installations, and project follow-up **At PRIVARSA, we continue growing and invite you to join our team.** **We are currently recruiting for the position of Service Engineer.** Requirements: * Education: Mechanical Engineering, Mechatronics Engineering, or related engineering degree. * Experience: 1–2 years in similar positions. * Intermediate English proficiency. * Knowledge: Reading electronic, hydraulic, and pneumatic diagrams; knowledge of electricity, electronics, and customer service; AutoCAD proficiency. Responsibilities: * Conduct product demonstrations, training, and technical visits to customers. * Resolve technical inquiries regarding products and/or machinery based on tickets raised by internal and/or external sales teams. * Create AutoCAD component drawings (including dimensioning). * Identify part number equivalencies. * Support trade shows, open houses, and supplier training sessions. * Perform equipment and machinery repairs and installations. * Conduct project follow-up. We Offer: * Biweekly salary payment via Banorte payroll. * Food vouchers and savings fund. * Statutory and above-statutory benefits. * Life insurance. * Vehicle insurance fleet program for personal vehicles. * Support for continuing education. * Birthday afternoon off. * Working hours: Monday to Friday, 8:00 a.m. \- 6:00 p.m. Salary: $18,000\.00 \- $20,000\.00 per month Benefits: * Savings fund. * Major medical expense insurance. * Life insurance. * Company-provided mobile phone. * Food vouchers. Work Location: On-site employment