**Job Mission:** Ensure service continuity and stability through accurate diagnostics, specialized assistance, and on-site inspections, directly contributing to the quality and reliability of our network. **Key Responsibilities:** \- Field visits for installation, corrective and preventive maintenance.\- Comprehensive management of technical reports: analysis, diagnosis, and follow-up. \- Execution of tests, measurements, and adjustments to ensure optimal links. \- Configuration of wireless equipment and CPEs (modems, repeaters, antennas). \- Detailed documentation of each case in the internal system. \- Clear and empathetic technical communication with users regarding the cause and resolution of issues. \- Coordination with NOC/SOC for handling network incidents and tracking progress throughout the day. **Essential Technical Experience:** \- Experience in on-site operational tasks.\- Knowledge of wireless topology (2.4 / 5 GHz). \- Installation, alignment, and repositioning of antennas. \- Detection of interference, signal levels, and link quality. \- Proficiency with Windows and Android operating systems. **Desirable Qualifications:** \- Technical degree in IT, telecommunications, or related field. \- Knowledge of basic networking concepts (IP, subnets, DHCP, PPPoE). \- Prior experience with wireless ISPs or FTTH providers. **Professional Competencies:** \- Integrity and operational accountability.\- Analytical thinking. \- Effective communication. \- Proactivity and autonomy in the field. \- Time management, route planning, and prioritization. \- Ability to solve problems with a technical, results-oriented approach. **Additional Benefits:** \- Additional pay for technicians who own their own vehicle. **Work Tools:** \- Basic personal tools required (drill with bits, hammer, pliers, screwdrivers, etc.). \- If you do not have tools, Siglo can support you with an affordable financing plan to equip yourself and start immediately. **Work Area:** Ixtapaluca, Nezahualcóyotl, Chicoloapan, Chimalhuacán, Los Reyes, La Magdalena, La Paz, Valle de Chalco, San Agustín. The work area may rotate based on operational needs. Availability to work rotating shifts (including weekends). Employment Type: Full-time Salary: $10,000.00 per month Work Location: On-site