**Main Responsibilities:** * **Customer service** focused on guidance, assistance, and resolution of technical issues related to system usage or computer equipment. * **Receiving customer inquiries and questions** through various communication channels (phone, email, WhatsApp). * **Recording and documenting technical incidents.** * **Creating and developing user manuals** for systems developed by **Evolsoft.** * **Providing technical support** regarding system usage and billing processes. * **Scheduling appointments** and following up on service requests. * **Basic tasks of equipment repair and technical maintenance.** * *(The company provides full training for these activities.)* **Essential Requirements:** * **Solid knowledge of accounting** (invoicing, basic accounting concepts, tax receipts, etc.). * Excellent **computer skills** (Office, browsing, file management, systems). * **Positive attitude**, willingness to learn, and **ability to learn quickly.** * **Friendly and professional demeanor** with customers. **Desirable Qualifications:** * Ability to **format computers** or resolve simple technical issues. * Knowledge of **administrative processes.** * **Bachelor’s degree in Accounting** or related field. **We Offer:** * **Starting salary:** $8,500 monthly for the first 3 months. *(Possibility of increase up to $10,000 depending on performance.)* * **Statutory benefits** from day one. * **Ongoing training.** * **Opportunities for career growth within the company.** * **Pleasant and collaborative work environment.** **If you meet the requirements and are interested in joining our team, please send us your resume** or contact us for more information. Job type: Full-time Salary: Starting at $8,500.00 per month Benefits: * Salary increases * Sick days * Additional vacation days or paid leave Work Location: On-site